Homestyle89 Reviews 

300
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and high-quality products, often finding them to be excellent value and exceeding expectations. Reviewers frequently highlight the exceptional customer service, noting prompt communication, helpful staff, and a warm, genuine approach. The ordering process is easy, with items consistently arriving quickly, well-packaged, and often including thoughtful touches like handwritten notes. Many customers express feeling valued and are eager to make future purchases, consistently recommending the company based on their highly satisfying overall experience.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality and beauty of items,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high quality of the... See more

Delivery service

Consumers find delivery service to be positive, consistently praising the fast delivery and quick shipping.... See more

Order

Users describe positive interactions with order, with many expressing satisfaction and a desire to order... See more

Customer service

Customers consistently note positive experiences with customer service, describing it as fantastic and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous products that coordinate beautifully. Excellent value for money and delivered very quickly with thoughtful packaging. Hannah communicated promptly and I as kept up to date with the deliver... See more

Company replied

Rated 5 out of 5 stars

Absolutely lovely cushions. Customer service was second to none as unfortunately I had to return items with no quibbles whatsoever. Prompt refund. Would definitely use again and next time will ho... See more

Company replied

Rated 5 out of 5 stars

It's so lovely to receive such personal service from Hannah, the owner of this small home business. The products I've bought so far have all been of the highest quality and excellent value for mone... See more

Company replied

Rated 5 out of 5 stars

Customer service was fantastic! Pot arrived chipped through no fault of homestyle. A new one arrived 2 days later no quibble very impressed and would most definitely shop there again


Company details

  1. Home Goods Store

Written by the company

A small business for all of those finishing touches to make your house a home. A carefully curated selection of beautiful styling pieces and home decor in timeless and elegant styles.


Contact info

4.8

Excellent

TrustScore 5 out of 5

300 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(300)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I thoroughly and wholeheartedly recommend this lovely company.

It's so lovely to receive such personal service from Hannah, the owner of this small home business.
The products I've bought so far have all been of the highest quality and excellent value for money.
Yes, you can buy similar products elsewhere but you're unlikely to receive such a warm and genuine response, excellent communication and attention to detail. I thoroughly and wholeheartedly recommend this lovely company.

25 September 2025
Homestyle89 logo

Reply from Homestyle89

Thank you so much Kate for such a lovely review, feedback like this means so much to a small business like mine. Thank you, Hannah

Rated 1 out of 5 stars

Customer service awful !

Placed order chased up 6 days later not been dispatched yet, sent chat saying I’m chasing up ? Checked next day another chat sent as not posted & asked to cancel my order & get a refund! Got reply saying been ill & will get helpers to sort so why they hadn’t sent order or helped all week sounds abit crazy !!
No refund yet ?

28 September 2025
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Reply from Homestyle89

Thank you for your feedback Corrina. Yes, it absolutely is a bit crazy. I have had major surgery and was in hospital for a number of days as I was unwell after. For the first week of my recovery, my 'helpers' (my family) have been helping me to get my children to school and manage with being unable to walk. As a small business I have no staff, and my family, who will be helping me during my recovery, were focused on my health during those first few days.

As I mentioned in our conversation, I did reply to your messages, I don't know why they weren't received. Your order was cancelled on the day in which we had the conversation, if the funds have no been received yet, I apologise, but I cannot control the banks' processing times.

I apologise that you didn't receive the level of service I am usually able to give.

Rated 5 out of 5 stars

Fabulous company.

Fabulous company.
Beautiful products, easy ordering and my purchases were arrived quickly and were well,, but importantly not over, wrapped.
I look forward to using them again.

7 September 2025
Rated 5 out of 5 stars

Very happy with my purchase from…

Very happy with my purchase from Homestyle, beautifully packaged and good efficient service, would highly recommend

7 September 2025
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Reply from Homestyle89

Thank you so much Christine, I really appreciate your custom and am so glad you were pleased with your experience. Hannah

Rated 5 out of 5 stars

I ordered pine cones and acorns

I ordered pine cones and acorns . They are beautiful more than I expected.
Well wrapped in delivery and arrived very quickly. Very happy with my purchase. 😊

26 August 2025
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Reply from Homestyle89

I'm so pleased to hear this Janette! Thank you much for this lovely review. Hannah

Rated 5 out of 5 stars

Thank you for the gorgeous wreath

Thank you for the gorgeous wreath, would definitely buy again. Amazing quality and packaged well. Thank you, Sophie x

5 September 2025
Unprompted review
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Reply from Homestyle89

Thank you so much Sophie for your feedback, this is lovely to hear and very much appreciated. Hannah

Rated 5 out of 5 stars

Lovely items

Lovely items , well packaged and a quick delivery.

30 August 2025
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Reply from Homestyle89

Thank you Lynn for sharing your lovely feedback, it is very much appreciated. Hannah

Rated 5 out of 5 stars

Lovely Hurricane candle holders-…

Lovely Hurricane candle holders- arrived quickly and well packaged

22 August 2025
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Reply from Homestyle89

Thank you so much for taking the time to share your lovely feedback Carly. I am so glad you were pleased. Hannah

Rated 5 out of 5 stars

Very happy to recommend this small business

Fabulous products that coordinate beautifully. Excellent value for money and delivered very quickly with thoughtful packaging.
Hannah communicated promptly and I as kept up to date with the delivery schedule.
Very happy to recommend this small business and I look forward to seeing new products and hopefully ordering again soon.
Thank you!

15 August 2025
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Reply from Homestyle89

Thank you so much Kate for your kind words. I am so glad you were happy with your experience and have taken the time to leave such a positive review. It is very much appreciated and means a lot to my small business, Hannah

Rated 5 out of 5 stars

Beautiful artificial flowers which look…

Beautiful artificial flowers which look so real, bought the ranunculus and dusky peony….both beautiful ….had many compliments from visitors….fast delivery and just a lovely company to shop with 🩷 thank you 🤩

13 August 2025
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Reply from Homestyle89

Thank you so much Victoria, it is lovely to read such great feedback, and I'm really glad you are happy with your flowers. Hannah

Rated 5 out of 5 stars

Lovely items

Lovely items. Everything as described. Order was delivered in time frame given. Would recommend and will be using again

8 August 2025
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Reply from Homestyle89

Thank you so much Holly for taking the time to leave such a lovely review. I'm so glad you were pleased. Hannah

Rated 5 out of 5 stars

Really pleased with my item i bought

Really pleased with my item i bought. Its lovely. And it arrived quickly. Great company and will definitely be buying again from them.

3 August 2025
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Reply from Homestyle89

Thank you so much for taking the time to share your lovely feedback. Hannah

Rated 1 out of 5 stars

Absolute rubbish

Absolute rubbish

16 June 2025
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Reply from Homestyle89

Hi Ruth. I'm really disappointed you feel that way
Would you mind explaining what was rubbish about your order, as I have not had any communication from you regarding your products or service? I'd like the chance to rectify this, as reviews like this one are very damaging to small businesses like myself. Hannah

Rated 5 out of 5 stars

Great products

Great products, super quick delivery and customer service is great too. Will be ordering again.

27 June 2025
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Reply from Homestyle89

Thank you so much Teri for your lovely feedback, I'm so glad you were happy with your experience. Hannah

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