HomeStarsReviews 

1,510
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 625 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the professional and efficient service provided, often highlighting the excellent quality of work and results. People frequently commend the staff for their politeness, helpfulness, and attention to detail, making the overall experience positive and reassuring. Reviewers also appreciate the reasonable pricing and the ease of finding suitable contractors for various home maintenance and improvement needs. However, some customers also noted issues with the website, finding it difficult to navigate or expressing concerns about the quality and verification of leads for contractors. A few other people also felt that the pricing was not always clear or that some contractors were unprofessional and did not complete the work as expected.

What people talk about most

Service

Users describe positive interactions with service, often highlighting the professionalism, efficiency, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, politeness, and... See more

Website

Customers consistently note ambiguous experiences with the website, with many finding it a reliable platform... See more

Price

Reviewers highlight ambiguous aspects of price, with many customers reporting positive experiences, finding... See more

Quality

People report positive experiences with quality, often highlighting outstanding workmanship and attention to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had foundation work done by Melanie of The Crack Specialists this past week. She did an excellent job. She was very thorough in explaining the complete process and following through in a timely mann... See more

Company replied

Rated 5 out of 5 stars

RELOCATION ENGINEERS!!! From the move estimate to the seamless move, this company is amazing! Cautious, careful attention to detail. Safe move for all of our items . Head office checked in befo... See more

Company replied

Rated 5 out of 5 stars

I always use Homestars to research professional trades prior to starting a project. If a company has numerous great reviews from prior jobs I put them at the top of my list for securing quotes. Usuall... See more

Company replied

Rated 5 out of 5 stars

Amazing experience will be using this company moving forward reasonably price he took the time to explain things throughly anyone who needs an ac installed in the window give them a call same day... See more

Company replied


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site

Written by the company

Hiring a pro when you need one isn’t always easy. HomeStars is the reliable way, helping you hire the right pro for your job. Post your job for free to access pros with the skills you need and get responses from those who want to do it. You choose who you want to chat with. Thanks to HomeStars's feedback system, you can read reviews from previous customers, allowing you to make an informed choice about who to hire. Review profiles, work history and feedback before making a decision about who to chat with. Only pros you have chosen can contact you.

HomeStars

Written by the company

✓ Post a job for free
Post a job and HomeStars alerts relevant pros in your area. It’s easy and it's free.
✓ Pros respond
Get responses from suitable pros who are interested and available.
✓ Review and choose
Browse profiles, work history and feedback before choosing who to share your details with.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,510)

575 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We’ve used JJ Windows Covering before

We’ve used JJ Windows Covering before, so we were happy to work with them again. This time, we chose Zebra blinds for our office, and they turned out great. They look modern, work beautifully for light control, and the whole process was easy from start to finish. From helping us choose the right product to measuring and installation, everything was handled smoothly and professionally. We’re really happy with the result!

22 May 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for the review! We are glad to hear you had another seamless experience with a professional connected through our platform. We truly appreciate your continued support.

Rated 5 out of 5 stars

Was great to deal with honest…

Was great to deal with honest contractors. Josh and his team at Capital City Seamless were top notch. Quote was exact and in line with others we had. Work was great and service was fast and friendly. Great job, highly recommend.

3 June 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for sharing your positive feedback. We are delighted to hear that you had such a great experience with the contractors you found through our platform. We truly appreciate your recommendation!

Rated 5 out of 5 stars

I had people contact me right away and…

I had people contact me right away and I contacted one of them and hired him right away. My husband and I were very pleased with the job.

1 June 2026
HomeStars logo

Reply from HomeStars

We are glad our platform helped you quickly connect with a professional who delivered excellent results. Thank you for your feedback.

Rated 5 out of 5 stars

I like to use HomeStars because it’s a source of trusted contractors.

I like to use HomeStars because it’s a great source of trusted and successful contractors. Reviews from clients help understand the issues involved as well.

22 May 2026
HomeStars logo

Reply from HomeStars

Thank you for sharing your feedback. We are glad to hear that our platform and client reviews help you confidently connect with trusted contractors for your projects. We truly appreciate your support.

Rated 5 out of 5 stars

My tech Dave came to wallaceburg…

My tech Dave came to wallaceburg ontario and was super kind, personable, did a wonderful job and answered my questions and got the Job done quick! Im very happy with his work and the fact I dont get bothered by mosquitos anymore If I could id give 100 stars !

3 June 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for sharing your wonderful feedback! We are delighted to hear that you had such a great experience with the technician and that you are now enjoying a mosquito-free environment. We truly appreciate your kind words and support

Rated 5 out of 5 stars

Variety of people willing to get your…

Variety of people willing to get your job done ASAP.

3 June 2026
HomeStars logo

Reply from HomeStars

We are glad to hear that our platform successfully connected you with professionals ready to get your job done quickly. We appreciate your support!

Rated 5 out of 5 stars

Professional & Great Service!

Mike from Wyrd Woodwerk Renovations offers professional, great service from start to finish. Fantastic job putting together cabinetry for my space. I would not hesitate to recommend him to anyone. Thanks for the connection through Home Stars.

31 May 2026
HomeStars logo

Reply from HomeStars

Thank you for sharing your positive feedback. We are delighted to hear that you had such a great experience with the professional you connected with through our platform.

Rated 4 out of 5 stars

I love being connected to contractors…

I love being connected to contractors who want the work, rather than shopping around aimlessly.

31 May 2026
HomeStars logo

Reply from HomeStars

Thank you for your feedback. We are glad we could save you the hassle of searching around by connecting you directly with contractors who are ready and eager for the work

Rated 5 out of 5 stars

The homestars provided several options…

The homestars provided several options of companies with absolutely no obligation and followed up to ensure satisfaction
Very happy with the outcome

2 June 2026
HomeStars logo

Reply from HomeStars

We are delighted to hear that you had a great experience using our platform and that you are happy with the outcome. Ensuring your satisfaction is always our top priority!

Rated 5 out of 5 stars

WOW!!!

WOW!!!! I am so impressed!! Nick at Metro West Gas & Appliance went above and beyond to ensure this customer was satisfied with a job well done. My Weber BBQ was in very bad shape and needed to be cleaned professionally. Nick was amazing, he took it all apart, used a grinder to remove all the gunk and cleaned up after himself so you didn't even know he was here. My BBQ looks brand new!! Thank you so much Nick I will definitely be a returning customer. And, I have already referred two of my friends to you. See you again next year!

1 June 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for sharing your fantastic feedback! We are delighted to hear that you had such an exceptional experience with the professional you found through our platform. We truly appreciate your recommendations and your continued support.

Rated 5 out of 5 stars

From Shaheen to lovepreet and his team…

From Shaheen to lovepreet and his team they did an excellent job. Started and finished when they said. I would definitely recommend reformity to anyone looking to replace existing deck.

30 May 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for sharing your positive feedback. We are delighted to hear that you had such a great experience with the team you found through our platform. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Got an answer that day and they did a…

Got an answer that day and they did a great job

1 June 2026
HomeStars logo

Reply from HomeStars

Thank you for taking the time to share your feedback. We are thrilled to hear that you were pleased with the prompt communication and quality of service.
We truly appreciate your support and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Thanks so much Amir Kargar for amazing…

Thanks so much Amir Kargar for amazing service! Also Imran for installation and delivery! Awesome work! 🙏

31 May 2026
Unprompted review
HomeStars logo

Reply from HomeStars

We're so happy to hear you had an amazing experience with the company you connected with on HomeStars! Thank you for your positive feedback.

Rated 5 out of 5 stars

You can have up to 10 contractors bid…

You can have up to 10 contractors bid for your job

The contractors were professional, prompt and got back to me in a timely manneR.

The contractor i chose was great !

29 May 2026
HomeStars logo

Reply from HomeStars

We're so glad to hear you had such a positive experience with our platform! We appreciate your kind words and valuable feedback.

Rated 5 out of 5 stars

I had a very positive experience using…

I had a very positive experience using HomeStars. The platform made it easy to find qualified professionals, compare reviews, and request quotes. Communication was straightforward, and I was able to connect with a contractor quickly for my flooring repair.

I found the reviews helpful when making my decision, and the overall process was simple and convenient. HomeStars saved me time and helped me find reliable service. I would recommend it to anyone looking for trusted home improvement or repair professionals.

30 May 2026
HomeStars logo

Reply from HomeStars

We are so pleased to hear about your positive experience finding a qualified contractor for your flooring repair. It's wonderful that our platform made the process easy and convenient for you. We appreciate your recommendation!

Rated 5 out of 5 stars

Amazing service and perfect Job

Damian and team provided a great duct cleaning service. Aside from excellent customer service. I would highly recommend their services to anyone.

29 May 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for your kind recommendation.

Rated 1 out of 5 stars

HomeStars has declined tremendously…

HomeStars has declined tremendously over the past several years! I used to get lots of interested contractors for my jobs. Last couple of years very low contractor interest. This year, 1 contractor interested out of 10!!! It seems to me they are avoiding HomeStars completely! I have no trouble contacting them directly!!!

29 May 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for sharing your feedback with us. We are sorry to hear that you have experienced a decline in contractor interest for your projects recently.
We want to assure you that we are actively working to improve contractor engagement and response rates on our platform. Your experience is important to us, and we will share this feedback with our team to help us better connect homeowners with available professionals.

Rated 5 out of 5 stars

Awesome Company

Guys were quick came early did an excellent job friendly and worked with me and my budget highly recommend

29 May 2026
Unprompted review
HomeStars logo

Reply from HomeStars

We're so happy to hear the pro you connected with on HomeStars could provide excellent service and work within your budget. Thank you for your kind words!

Rated 5 out of 5 stars

Amazing experience will be using this…

Amazing experience will be using this company moving forward reasonably price he took the time to explain things throughly anyone who needs an ac installed in the window give them a call same day service if not next day
Great service

Thankyoy

29 May 2026
HomeStars logo

Reply from HomeStars

We're so happy to hear you had an amazing experience with a company you connected with on HomeStars. We appreciate your kind words and look forward to serving you again.

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