HomeStarsReviews 

1,524
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 631 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting its efficiency and the high quality of work provided by the staff, who are often described as professional, polite, and helpful. Many appreciate the ease of finding suitable contractors and getting jobs completed quickly and at a reasonable price. The overall quality of workmanship and attention to detail receive frequent commendation, with many noting excellent results. However, some people mentioned issues with contractors not showing up or failing to complete work as promised, leading to dissatisfaction and the need for re-hiring. A few other people also felt that the website could be improved for better contractor screening and lead quality, and some contractors were reportedly upset about being charged for unselected leads.

What people talk about most

Service

Users describe positive interactions with service, often highlighting the ease of finding qualified... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, friendliness, and... See more

Website

Consumers find the website to be ambiguous, with some reviewers praising its ease of use for finding... See more

Price

Customers consistently note ambiguous experiences with price, with many reviewers praising fair, reasonable,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the outstanding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quickly get a list of provider to look at. I usually invite 3 to assess and quote the job and the award the job to one. For the most part I have been happy with the end results and HomeStars is an int... See more

Company replied

Rated 5 out of 5 stars

We have always been pleased with the recommendations made and the quality of the work provided. My only issue is I would like to be able to report to Homestars when we set up an appointment with one o... See more

Company replied

Rated 5 out of 5 stars

I had foundation work done by Melanie of The Crack Specialists this past week. She did an excellent job. She was very thorough in explaining the complete process and following through in a timely mann... See more

Company replied

Rated 5 out of 5 stars

Eale did several home repair/maintenance projects that I needed help with - replacing a bathroom light, putting down steppingstones, removal of dead shrubs, installing a replacement screen door closer... See more

Company replied


Company details

  1. Online Marketplace
  2. Internet Marketing Service
  3. Review Site

Written by the company

Hiring a pro when you need one isn’t always easy. HomeStars is the reliable way, helping you hire the right pro for your job. Post your job for free to access pros with the skills you need and get responses from those who want to do it. You choose who you want to chat with. Thanks to HomeStars's feedback system, you can read reviews from previous customers, allowing you to make an informed choice about who to hire. Review profiles, work history and feedback before making a decision about who to chat with. Only pros you have chosen can contact you.

HomeStars

Written by the company

✓ Post a job for free
Post a job and HomeStars alerts relevant pros in your area. It’s easy and it's free.
✓ Pros respond
Get responses from suitable pros who are interested and available.
✓ Review and choose
Browse profiles, work history and feedback before choosing who to share your details with.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.4

All reviews

(1,524)

590 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Using Homestars was easy and quickly…

Using Homestars was easy and quickly connected me with the company that I needed to get my job done.

4 May 2026
HomeStars logo

Reply from HomeStars

We're happy to hear that you easily found the right company for your project using our platform. We appreciate your positive feedback and thank you!

Rated 1 out of 5 stars

Don’t hire Citycrest Roofing company!! They are a SCAM!

I called a highly rated roofing company called Citycrest Roofing. Do not hire this company as they are a complete scam! They took my money and didn’t do the work, and Josh had the balls to tell me that the roof was “ damaged by raccoon afterwards” Let see what the judge says when we meet in court !

3 April 2026
Unprompted review
HomeStars logo

Reply from HomeStars

We appreciate you bringing this to our attention. We're sorry to hear about your experience with a company you connected with on HomeStars and the subsequent issues you encountered. It's not what we expect of pros using our platform.
At HomeStars, we strive to ensure quality and reliability in our network of pros. Despite our extensive vetting process, issues may still arise as seen in your case.
If you haven't already, please feel free to reach out to us to provide further details, and a member from our team we'll be happy to support you! https://support.homestars.com/s/contactsupport

Rated 5 out of 5 stars

Finished our interior window trim

Finished our interior window trim, paint looks great. Flexible and finished fast.

8 April 2026
Unprompted review
HomeStars logo

Reply from HomeStars

We're happy to hear that you are pleased with how quickly the pro you found using HomeStars finished your interior window trim. Thank you for your positive feedback!

Rated 5 out of 5 stars

Very fast responses

Very fast responses. Trades seemed verified, reviews useful

3 May 2026
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Reply from HomeStars

Thank you for your positive feedback; we appreciate it.

Rated 2 out of 5 stars

It didn't take long from the time I…

It didn't take long from the time I contacted you until the job was finished. Even though it took 8 hrs to complete Mike was very patience for b
Not happy, doesn't stand by his work. Will not use him again

1 May 2026
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Reply from HomeStars

We appreciate your positive feedback!

Rated 5 out of 5 stars

Homestars was quick and easy to use

Homestars was quick and easy to use. I got a number of good quotes and the final experience was excellent.

2 May 2026
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Reply from HomeStars

We're glad you found our platform user-friendly and efficient in connecting you with great quotes. Thank you for sharing your excellent experience!

Rated 5 out of 5 stars

Dealt with Buttons for over 10 years…

Dealt with Buttons for over 10 years after purchasing Daikin furnace & A/C. Just purchased a Hot Water Tank. Great experience with staff, servicing and installers!

30 April 2026
Unprompted review
HomeStars logo

Reply from HomeStars

We’re happy to hear you found the right professional for your project through our platform. We appreciate you taking the time to share your feedback. Thank you for using HomeStars.

Rated 5 out of 5 stars

Huge thanks to the entire team for the…

Huge thanks to the entire team for the outstanding job on my roof. They were professional, punctual, and incredibly meticulous throughout the process. They kept the job site clean and finished the project right on schedule. I highly recommend this team to anyone looking for high-quality roofing services. Their craftsmanship and reliability are truly top-notch!

20 April 2026
Unprompted review
HomeStars logo

Reply from HomeStars

We’re so glad to hear that the team you found on HomeStars did such a fantastic job on your roof! Thank you for choosing us and for sharing your recommendation.

Rated 5 out of 5 stars

Talking with Fabio

Talking with Fabio, he was very personable. I felt right away I could trust him. He was on time and explained every possible way this toilet was clogged. He changed a leaky valve from the wall & a fill valve. Told me to put vinegar in the flush valve & wait until tomorrow. Tried flushing the next day & everything is perfect. He did a great job.

30 April 2026
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Reply from HomeStars

We’re happy to hear you found the right professional for your project through our platform. We appreciate you taking the time to share your feedback. Thank you for using HomeStars!

Rated 5 out of 5 stars

many companies responded to job request…

many companies responded to job request and all were fully qualified.
i recommend HomeStars for big or small jobs.

1 May 2026
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Reply from HomeStars

We're happy to hear that you had such a positive experience and found qualified companies through our platform. Thank you for recommending HomeStars!

Rated 5 out of 5 stars

ow where to look for someone…

Didn't know where to look for someone to fix my fence because im a senior and couldn't do it myself.
I found Homestars and thought I would give that a shot.
They gave me ten possible Companies or people that might come and give me an estimate. Out of the ten, five replied within a day.
I got three estimates, decided to hire one and they got the job done within a day! (and I might add at a reasonable price!!)
Very happy camper here and will use Homestars in the future!

30 April 2026
HomeStars logo

Reply from HomeStars

Thank you for choosing HomeStars! It’s wonderful to know that you found a reliable professional through our platform to help with your fence project so quickly and affordably. We appreciate you sharing such a positive update.

Rated 4 out of 5 stars

GREAT JOB KEN

The service provided by Ken was Excellent
On time
Thorough and finished on time as quoted
I give KEN 5 out of 5stars👍🏻👍🏻👍🏻👍🏻👍🏻

30 April 2026
HomeStars logo

Reply from HomeStars

We're happy to hear about your wonderful experience with a pro you connected with on HomeStars. Thank you for sharing.

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. Very satisfied with the completed work and good value.

30 April 2026
HomeStars logo

Reply from HomeStars

We’re glad to hear you received such efficient service and great value! Thank you for choosing HomeStars and for sharing your experience.

Rated 5 out of 5 stars

We really enjoyed having a list of…

We really enjoyed having a list of painters that we could choose from, thanks for making it easy!

25 April 2026
HomeStars logo

Reply from HomeStars

We're happy to hear that you found our list of professionals helpful and that we made the process easier for you! Thanks for your positive feedback.

Rated 5 out of 5 stars

Homestar is easy to use and the company…

Homestar is easy to use and the company I chose was definitely worth it. I would definitely use Homestar again. Thank you

28 April 2026
HomeStars logo

Reply from HomeStars

We're happy to hear that you found our service easy to use and valuable. It's great to know you had a positive experience, and we appreciate your recommendation!

Rated 5 out of 5 stars

Excellent results refinishing our…

Excellent results refinishing our hardwood floors. On time, good pricing and communication. Highly recommend.

24 April 2026
Unprompted review
HomeStars logo

Reply from HomeStars

Thank you for your recommendation, we're happy to hear about your positive experience with a pro you found on HomeStars.

Rated 5 out of 5 stars

Via HomeStars I was able to find a…

Via HomeStars I was able to find a contractor that did excellent work and within budget and on time. I would definitely use HomeStars again

28 April 2026
HomeStars logo

Reply from HomeStars

Thank you for choosing HomeStars! We’re happy to hear the professional you found through our platform delivered such great results on time and within budget. We appreciate you taking the time to share your experience.

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