Home Selling Expert Reviews 250

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, patience, and empathetic approach. Many highlight the excellent service and customer service, noting the clear, unbiased, and tailored advice received, which helped them understand their options and feel more confident. People also appreciate the generous amount of time dedicated to their consultations and the ease of contact. While the majority of consumers are very satisfied, there is some ambiguity regarding pricing, with a few people mentioning high fees or the service being free, indicating varied experiences or understandings of the cost structure.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff, especially certain... See more

Service

Reviewers highlight positive aspects of service. Customers appreciate the free, unbiased advice and guidance,... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the helpful,... See more

Price

Customers had ambiguous experiences with price. While some reviewers were impressed that the level of effort... See more

Customer communications

Users describe positive interactions when making contact. Many reviewers highlight the ease of communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was the first time any adviser in the last four years was confident enough not to give us any easy answers. Matthew was endlessly patient, thorough and so incredibly knowledgeable. With gr... See more

Rated 5 out of 5 stars

Having done a fair amountof research on how best to sell your property I can say that Mathew at home selling expert was by far the most helpful of any sources I've used. He has explained our options c... See more

Rated 5 out of 5 stars

Our house is a bit 'niche' and has been on the market for several months - a fair few viewings, but no offers - very frustrating. We went through the situation with Matt, he considered for a while an... See more

Rated 5 out of 5 stars

I just had a chat with Matt at home selling expert, and wow — so much valuable info! He went through all the pros and cons, shared different ideas, and really gave me a clear picture of my options. I... See more


Company details

  1. Real Estate Consultant

Written by the company

Free expert advice, help and guidance on Property Selling and Buying.


Contact info

4.9

Excellent

TrustScore 5 out of 5

250 reviews

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Rated 5 out of 5 stars

Amazing advice

They gave some really helpful advice with lots of ideas to help us sell our home
Really helpful ideas

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely first rate service!

Matthew phoned at exactly the time arranged and the conversation was one of the most helpful I have had to date in clarifying my options. He listened carefully as I outlined my situation, didn't rush things and his questions showed that he fully understood my position and concerns. His advice has allowed me to move forward knowing that I'm on the right track which is a huge relief and at no time did he try to force me to go in any particular direction. The path just became clear during our conversation. This service is first rate! No hard sell, no coercion just excellent advice from a person who clearly knows exactly what he is talking about. Very highly recommended! Thank you Matthew!

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Useful Conversation

I had a chat with Matthew this afternoon and found it really useful. He came across as a genuine, honest guy, offering advice and going through my options. He has now sent me a video with selling tips which I will be viewing as soon as possible.
I highly recommend have a chat with him!

7 April 2025
Unprompted review
Rated 5 out of 5 stars

I have finally sold my house thanks to HSE

Following an arduous six months in 2024 of abortive sales, unsuitable viewings and general disappointment I booked a call with HSE on a bit of a whim after a quick online search for strategies to sell an unsellable house. The conversation that followed with Matt felt honest, sympathetic to my situation, and - crucially - assuring about a path forward with a proper strategy and an outcome that would be entirely driven my needs, not those of an estate agent. My "then" estate agent locked me into a notice period until October, but I'd given Matt the go-ahead anyway, and we re-launched the property in October accordingly. Fast forward to January and a very positive viewing, and suddenly the team had secured an offer. We completed last week, just eight weeks on, and I couldn’t be happier with the outcome and the way in which the entire process has played out.

I would not hesitate in recommending HSE to anyone who is either already struggling to sell their property or who would like a more "hands off" and less stressful experience - this aspect, for me, proved invaluable in allowing me to keep doing my job without considerable disruption as well as everything being kept on track without me personally needing to chase people or worry about forgetting key dates, etc.

Thank you so much Matt, and your team.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Insightful, open, honest - highly recommend

I spoke with Matt 1-2-1 a couple of times and really rate him highly. He has some really useful experience and I think the service he offers is excellent. Comes across as totally honest and won't just say something to get a sale if he can't deliver on it.

Ultimately I didn't buy the service but only because of my personal circumstances. I actually did quite a bit of due diligence and everything checked out.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

We are incredibly grateful to Matthew and Home Selling Expert

We are incredibly grateful to Matthew Cooper, the Co-Founder of Home Selling Expert, for his invaluable support, wisdom, and experience as we navigated the important decision of selling our property. His thoughtful advice and genuine encouragement gave us clarity and confidence, even when we chose to delay our initial sale.

Matthew’s deep expertise and kindness truly set him apart. He was patient, understanding, and always ready to offer guidance tailored to our needs. His insights were from his own wide experience in the property market, and they were instrumental in helping us feel informed and empowered throughout the process.

Though we postponed our sale, we remain indebted to Matthew for his generosity and professionalism. We will certainly be asking Matthew for advice in the future. We strongly recommend Home Selling Expert to anyone seeking experts who truly cares about their clients. Thank you, Matthew, and Home Selling Expert, for your professionalism, kindness, and exceptional support!

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Extremely informative and knowledgeable with no obligation.

While searching for answers about selling my mother’s house through the modern method of auction, I came across Matt’s website. One of the three estate agents I had consulted described the method as hugely popular and very successful. On the website, there’s an online test to determine whether this approach is suitable. My result was a resounding “no.” Following this, I was invited to schedule a call with Matt, specifying a convenient time for him to reach me.

Matt dedicated a significant amount of time to our conversation, offering a wealth of impartial and informative advice. His expertise in all matters related to selling property was evident. Beyond being highly knowledgeable, he came across as both engaging and personable. He transparently explained his services, openly acknowledging that they aren’t cheap but emphasizing their high success rate. He also highlighted the efforts of his dedicated team, who work tirelessly to achieve one goal: selling your house for the best price in the shortest time possible.

Matt follows up by sending a comprehensive video packed with further information. Importantly, there’s no obligation to proceed. However, if you’re struggling to sell a challenging property or feel let down by an estate agent, I strongly recommend giving him a call. You won’t regret it.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Stumbling on the Home Selling Expert…

Stumbling on the Home Selling Expert website was an absolute gamechanger for me. I was super stressed and overwhelmed with trying to find the right way to sell my house - there were a number of complex issues to navigate. I was all set to go with a "we buy any house" outfit and was drawn to Matt's company as he offered the opportunity to discuss various options. After the initial call, I honestly felt that Matt had taken the time to find out what was important to me and what route would work best for me. There was no fee to pay up front, and the reassurance that if my needs were not met, I could cancel my contract gave me the confidence to go forward with Matt as I felt I had nothing to lose. In the end I had everything to gain - Kirsty seamlessly dealt with a difficult sale situation, kept me regularly updated and achieved a very realistic price for me in super quick time. Having solicitors on board, prepped and ready for sale also speeded up the process. I absolutely recommend seeking advice from this company. I felt they had my interests at heart and worked hard to achieve the very best result they could for me. I am very grateful and am very happy to recommend.

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Should be award winning!!!

Just watched the follow up videos from Matthew. I feel like I am back in the drivers seat!! I have a clearer mindset and expectations are realistic. These guys should be so so proud of themselves!!! What an amazing service!! Thank you so much!!

8 March 2025
Unprompted review
Rated 5 out of 5 stars

A 5 star service

I initially got in touch with Home Selling Expert to explore auctioning my house as I needed a quick sale. I was introduced to the Assisted Sale service by Matthew after in-depth discussions around the best way to achieve my goal. He clearly explained the service and the selling process and left an open door to any other questions I may have. I was then introduced to Kirsty who ran with the house sale through to completion. She managed everything, and crucially was always available for updates and questions. Communication was excellent as she navigated not only my estate agents and solicitors, but those involved in the chain - that was so important as the last few days before completion was hectic; I knew she was a safe pair of hands so trusted it would get done, and it was. I do not hesitate to recommend this service - Matthew and Kirsty took care of my case effectively and with kindness and I am eternally grateful to them.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Genuine free advise!

I have just come off a call with Mathew. He really is a very knowledgable and helpful person. No selling of anything. Even advised against a home buying company! Gave me lots of advice, listened to my questions and provided possible solutions around different ways to sell my property. Very rare to find a genuine person who really does offer advise for free!! Thanks Mathew.

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Useful, friendly and no obligation advice

I contacted Matt after finding his website on the internet, and to be perfectly honest assumed that there would be some catch, or he would try and sell me something! I'm trying to help my mother sell her house in Wales, without much success and Matt was very helpful in suggesting some alternative options that we are going to explore. I would definitely recommend speaking with him as he clearly knows his stuff and is genuinely interested in helping people to sell their houses in an efficient way. Many thanks!

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Review of our experience with “ Home…

Review of our experience with “ Home Selling Expert”
After two not so sweet experiences with 2 local estate agents we dropped them and contacted Matthew at “Home Selling Selling Expert” who promised to do better. He kept his word and sold our property in double quick time- and at a good price. My wife and l were delighted to move on so soon. Matthew and his assistant, Kirsty Burnham, between them offered - and provided- an excellent and friendly and thoroughly professional service and we are most grateful to them. Simply we would say that that business does mix with pleasure - and both were achieved with excellent results. We thank Home Selling Expert very much and wish Matthew and Kirsty deserved success in the future.
Most sincerely E. and R.

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Selling a house - contact this company!

Matt is a very sincere guy who wants to help people selll houses. After our helpful 20 min free consultation he concluded that the route I’d already chosen was best for my individual circumstances, which was reassuring to hear! He then sent a video with tips again without charge. I recommend you take the time to get in touch

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Helpful, knowledgeable and nice!

Matt at the Home Selling Expert was super helpful! I read a lot of the articles on line and then initially enquired as we were considering auctioning and I wanted to know if traditional or modern was best for us. He talked me through these two options but also so many other options incase we hadn't considered. He shared some very helpful material. We've been on the market 6 months and no offers, and he took all of this into account when discussing options.
Very nice, very helpful and no sales talk or pressure in anyway, just wanted whats best for us.
We'll definitely use Home Selling Expert in future and would recommend to anyone in a similar rut for sound, helpful advice!

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Matt was very knowledgeable when…

Matt was very knowledgeable when talking to him regarding the sale of our house and was able to talk through the various options and suggest what was best for us going forward for the sale of our house, would not hesitate to recommend his advice if you need it

5 February 2025
Unprompted review

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