The Homeopathic Book Company Reviews 

690
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery and efficient service, often noting that orders arrived much quicker than expected, even for international shipments. People are particularly impressed with the careful and protective packaging, ensuring that books arrive in perfect condition, which is a significant positive compared to other retailers. The communication and tracking updates are also highly appreciated, keeping customers informed throughout the delivery process. The selection of books is frequently highlighted as excellent, and many customers express their intention to order again due to the overall positive experience. Though some people mentioned an instance where a box was ripped on arrival, the careful internal packaging ensured the books remained intact and undamaged.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the careful packaging and excellent condition... See more

Delivery service

Consumers consistently report positive experiences with delivery service, frequently highlighting the speed... See more

Quality

Users describe positive interactions with quality, consistently praising the careful and protective packaging... See more

Service

Customers had positive experiences with service, consistently describing it as fantastic, excellent, and... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction and their intent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Repeat customer here. I've been buying books from HBC for a while now and it's always a beautiful experience. Aside from the fact that I'm buying homeopathy books, the packaging and care put into... See more

Rated 5 out of 5 stars

Still remains my most favourite book store - super friendly team, a wonderful array of books & topics (mine mainly Homeopathy), actually someone to speak to at the end of a phone (rare these days!)... See more

Company replied

Rated 5 out of 5 stars

My book arrived earlier than expected. I am delighted. it is also well packaged and sustained the distance in excellent shape. I was given tracking info and kept up-to-date of its progress along the w... See more

Rated 5 out of 5 stars

I’ve just received my order and could not be happier. Shipping was really fast, the book was wrapped and secured within the box and the total cost was cheaper than purchasing within Australia. Thank y... See more


Company details

  1. Book Store

Written by the company

At the Homeopathic Book Company our principal focus is on meeting the requirements and expectations of our customers – whether they be a student or a practicing homeopath. We supply a wide range of books covering homeopathy, nutrition and naturopathy. To ensure that the right book is delivered at the right time and at the right cost we focus on service excellence. We provide a range of delivery options for every order to match urgency and budget as well as offering a 10% discount on all orders over £50.


Contact info

4.9

Excellent

TrustScore 5 out of 5

690 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(690)

116 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service
My book was wrapped and packaged perfectly. The attention to detail is superb.

Highly recommend Pat

Many thanks

11 January 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you, Christelle, for your order and for taking the time to write about your experience. We really appreciate it and hope you find your book insightful and useful.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Fab company

Fab company. Pat is very helpful. Orders very zippy too. X

9 January 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you, Jann, for your recent orders and for taking the time to post about it. We really appreciate it here and hope we can serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Reasonable price and speedy delivery

Reasonable price and speedy delivery

8 January 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you, Tatiana, for your order and for taking the time to post about the experience. We really appreciate it and hope you get great enjoyment and insight from your purchase.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Great response

Thank you for the immediate response and assistance, and the quick shipment!

31 December 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

That's a pleasure, Natasa. Thank you for the review and we wish you every success with your studies.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Perfect Condition

I received my book carefully wrapped and in perfect condition.

5 January 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you, Amy, for taking the time to write a review of your purchase experience with us and thank you for your order. We really appreciate your feedback and hope we might serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Rapid delivery

Received updates on order promptly, very fast delivery, well packaged, items as described. Thank you!

3 January 2025
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Reply from The Homeopathic Book Company

Thank you for ordering again, Kathleen, and thanks also for taking the time out to write about the experience. We very much appreciate it and hope to serve you again, should the need arise. We hope that you find your latest reading material insightful and enjoyable.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

A excellent, wonderful, helpful company, recommend it any day.No hesitation in being able to help.


No hesitation in being able to help.
Always a immediate reply if you have a question.
Look into a problem you may have and sort it out as soon as they can.
I had a problem in finding a book that was needed. Homeopathic books looked into it and told me where I would be able to get it, amazing.
Prices good and delivery good.
You feel they deal with you as a friend in a personal way.
I have never experienced this in many other companies I have dealt with.
A excellent, wonderful, helpful company, recommend it any day.
Thanks Homeopathic books for being there for me.
Pat thank your for the conversations we have had on emails.

8 January 2025
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

What a wonderful review!! Thank you so much for your custom and thank you for taking the time to write about it. We are so delighted that you are enjoying the service we provide and we hope to serve you again when the need arises. Thank you again.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Love supporting and buying from the…

Love supporting and buying from the Homeopathic Book Company. They have a huge selection of books.

27 December 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

And we are really grateful for that support, Jasmyn. Thank you for your latest order and thank you for the love shown in your review. We are here to help so just let us know if we can do that.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Everything received packed up nicely…

Everything received packed up nicely and very quickly too!

27 December 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you for ordering from us again, Donia. We really appreciate your business. Thanks also for taking the time to post a review - it really helps and it's good to hear the feedback!!

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

The purchase was easy and the books…

The purchase was easy and the books arrived in the time stated and were in good condition.

25 December 2024
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Reply from The Homeopathic Book Company

Thanks for your order, Daniel, and thanks for taking the trouble to post about it. We hope we can serve you again in the future - should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

My order was delivered to Australia…

My order was delivered to Australia quickly and everything was in perfect condition. Seamless transaction - thank you!

29 November 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank you, Elise, for your order and for taking time out to post about the experience. We very much appreciate it and hope we can serve you again when the need arises.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

The Homeopathic Book Company

Books arrived amazingly quickly. Very nicely packaged too.

17 December 2024
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Reply from The Homeopathic Book Company

Glad you were pleased with the experience, P.G. Thank you for posting about it and thanks also for your order. Please don't hesitate to contact us if we can help in the future.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

I bought a set of last editions (it was…

I bought a set of last editions (it was important to me) books.
The FedEx delivery to Canada was surprisingly fast, 2 days only.

14 December 2024
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Reply from The Homeopathic Book Company

Hi Tania. Thank you for your order and thank you for posting about the service experience. It's really appreciated by us here. FedEx is super fast and super reliable. It makes such a difference when you don't have to wait long for your order. If we can help you again inthe future, we would be delighted!!

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Very nice

Very nice! really , fast sending , i had a question and the answer was kindly provide quickly. the parcel was nicely done. Everythink was fine !

7 December 2024
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Reply from The Homeopathic Book Company

Hi Pierre. Thanks so much for posting a review of your buying experience. We really appreciate it and we're delighted that you are happy with everything.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Recent Book Order

I was pleasantly surprised at how fast my order arrived. Everything was well packaged and my books were in excellent condition. I also love that there are options to purchase slightly damaged books at a lower cost as one set of books I ordered was rather expensive and I didn’t know how to break the news to my spouse.

11 December 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Hi Ashley. Thanks so much for posting a service review of your purchase experience. We're delighted that you are pleased with the books you ordered and hope you didn't get into too much trouble as a result!!

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Great selection of books

Great selection of books.
Great customer service.
Prompt delivery.

12 December 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thanks you for posting, Yuriy, and thanks for placing your trust in us for your most recent order. We really appreciate it here and hope we can serve you again in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Great service as usual

Great service as usual

10 December 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Many thanks, Ann, for taking the trouble to post a review of your service experience. We very much appreciate you ordering from us again. Do let us know if we can assist you in the future, should the need arise.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient

4 December 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Many thanks for posting, Jeanette. We really appreciate your support here and on social media. We would be delighted to see back in our store at any time!

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Well packaged and delivery smooth and…

Well packaged and delivery smooth and in the appropriate time. Thank you so much.

25 November 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

No, Thank You Maurizio. We value your business highly and would like to thank you for taking the time to post a review. You are welcome back with us at any time.

Warm Wishes
Pat & Neil

Rated 5 out of 5 stars

Great service

Fantastic book & great, quick delivery. Thank you very much.

26 November 2024
The Homeopathic Book Company logo

Reply from The Homeopathic Book Company

Thank You, Karen. We really appreciate you placing an order with us and posting about the experience. If there is anything else we can help you with in the future, please don't hesitate to contact us.

Warm Wishes
Pat & Neil

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