The Homeopathic Book Company Reviews 

690
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery and efficient service, often noting that orders arrived much quicker than expected, even for international shipments. People are particularly impressed with the careful and protective packaging, ensuring that books arrive in perfect condition, which is a significant positive compared to other retailers. The communication and tracking updates are also highly appreciated, keeping customers informed throughout the delivery process. The selection of books is frequently highlighted as excellent, and many customers express their intention to order again due to the overall positive experience. Though some people mentioned an instance where a box was ripped on arrival, the careful internal packaging ensured the books remained intact and undamaged.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the careful packaging and excellent condition... See more

Delivery service

Consumers consistently report positive experiences with delivery service, frequently highlighting the speed... See more

Quality

Users describe positive interactions with quality, consistently praising the careful and protective packaging... See more

Service

Customers had positive experiences with service, consistently describing it as fantastic, excellent, and... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction and their intent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Repeat customer here. I've been buying books from HBC for a while now and it's always a beautiful experience. Aside from the fact that I'm buying homeopathy books, the packaging and care put into... See more

Rated 5 out of 5 stars

Still remains my most favourite book store - super friendly team, a wonderful array of books & topics (mine mainly Homeopathy), actually someone to speak to at the end of a phone (rare these days!)... See more

Company replied

Rated 5 out of 5 stars

My book arrived earlier than expected. I am delighted. it is also well packaged and sustained the distance in excellent shape. I was given tracking info and kept up-to-date of its progress along the w... See more

Rated 5 out of 5 stars

I’ve just received my order and could not be happier. Shipping was really fast, the book was wrapped and secured within the box and the total cost was cheaper than purchasing within Australia. Thank y... See more


Company details

  1. Book Store

Written by the company

At the Homeopathic Book Company our principal focus is on meeting the requirements and expectations of our customers – whether they be a student or a practicing homeopath. We supply a wide range of books covering homeopathy, nutrition and naturopathy. To ensure that the right book is delivered at the right time and at the right cost we focus on service excellence. We provide a range of delivery options for every order to match urgency and budget as well as offering a 10% discount on all orders over £50.


Contact info

4.9

Excellent

TrustScore 5 out of 5

690 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(690)

116 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very impressed!

I live in the U.S. and was absolutely amazed at how quickly the books got here! I was looking for certain books that would not be considered the most popular, with one being pretty obscure, so I was thrilled that they had every last one in stock. And all in perfect condition. Wouldn’t hesitate to order from The Homeopathic Book Company again. I’m very impressed!

1 March 2026
Rated 5 out of 5 stars

My "go-to" for building my Homeopathy Library

Have purchased many homeopathy books and have always had a positive experience. Items are always as described, shipping is prompt (even to the USA), customer service is friendly and quick to respond to emails. Highly recommend you to my peers for building their own Homeopathy Library.

26 February 2026
Rated 5 out of 5 stars

Fantastic customer service.

Great company to deal with!
I had my order arrive completely destroyed in transit and soaking wet, one book was water damaged the other luckily was plastic wrapped and avoided damage.
I emailed customer service straight away and had a prompt response, told them of the transit damage provided images and they didn’t hesitate to send out a new copy of the damaged book, even though it was the transport company’s fault.
Fantastic customer service!!

6 December 2025
Rated 5 out of 5 stars

Great service

I found the books I was looking for, plus some others I was not looking for😆.
The books I received were packaged well and in good condition upon receipt. The delivery was timely even with the winter storm which caused late deliveries.

26 January 2026
Rated 5 out of 5 stars

Arrived quickly

Arrived quickly - no fuss. I thought it would get stopped for fees and tariffs but it passed straight through and arrived safely at the door.

13 January 2026

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