Brilliant personal service as always from an expert in his field. I like the way he appreciates us older chaps do like our traditional strat (in my case) arrangements and tone but was able to offer... See more
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James' Home of Tone is a proudly independent UK based online guitar store specialising in the best quality, unique & boutique guitar gear as well as quality electric guitars for beginners. You'll find parts, accessories, pedals and instruments, all from someone who is passionate about guitars and quality customer service. It's run by James, and has been helping fellow guitar players find their best 'tone' since 2015!
Contact info
Wollaston, DY8, Stourbridge, United Kingdom
- james@homeoftone.co.uk
- homeoftone.co.uk
Excellent customer service
Excellent customer service, try to use James for everything I can. Top company
James was super helpful and I’m…
James was super helpful and I’m incredibly happy with his work! Thanks 🙏🏻
The Best
5 stars! Im a returning customer and James’s wired looms are my go to when it comes to improve my guitars. Super well made and amazing attention to detail. Highly recommended.
Great service and product
50's wiring loom was well packaged, well presented and the product works exactly as required.
Wiring instructions could be easier to find and follow, but not the end of the world if you know what you are doing.

Reply from James' Home of Tone
Great and well curated shop
Great and well curated offering, good prices and excellent packaging and delivery. Thanks!
Absolutely brilliant to deal with
Absolutely brilliant to deal with. Great, helpful comms, quick delivery. Highly recommended. Thanks!
James Always Delivers...
This time I ordered two left-handed wiring harnesses. Both arrived in great time, beautifully made and super clean, with top quality components and lovingly packaged too.
My favourite supplier if honest, and I am happy to be supporting an artisan builder who loves what he does and looks after his customers.
Fantastic person al service
Fantastic price on a quite remarkable product plus the persisted service is second to none
Great customer service and lovely slide.
Quick delivery and friendly service
Quick delivery and friendly service. In my experience James is always keen to make sure customers are happy and runs a great business.
Great customer service and fast…
Great customer service and fast delivery. I will definitely use Home of Tone again for any little bits and pieces I need, electrical components or other parts. The selection is great.
Excellent customer service, top quality wiring harness
I reached out to James via email with a query about a custom wiring harness for my super strat, he responded very quickly, asked question, asked for photos and was very attentive to make sure I got what I needed. Once he gave me all my options and I made payment then loom was made and dispatched within a day and is now currently soldered in my guitar and sounds great. The level of customer service means I'll be returning for all my other needs, thank you very much!!!
Top class customer service
I had to replace a faulty volume pot on an old guitar, but I have no experience, skills or equipment. Someone recommended Home of Tone and when I emailed James with my problem, he immediately replied with an incredibly detailed breakdown of exactly what I needed and how to do it. His solderless pot is a fantastic bit of kit and thanks to his instructions and advice it was easy to install. It works perfectly and has breathed new life into an old guitar. I cannot praise James highly enough. His customer service is absolutely first class, as is his product. If ever I have need of replacement parts, I know exactly where to come!
5 star’s seller
Great products,great service and affordable prices. Very satisfied with my orders.
Very nice work
Very nice work. This was my 3rd purchase from Home of Tone. Will definitely be doing business with again.
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