homenoak.com Reviews 235

Don’t buy anything! Bought some frames based on photos and immediately wanted to return them based on them being low quality and not as advertised! Requested a return shortly after receiving them and... See more

Awful company, avoid at all costs. Ordered a "DoodleGlow" bundle with downloadable trace packs for my 5yr old daughter for Christmas, and never received "the link" to download the stencils (bluey, f... See more

As others have mentioned, this company is a scam. I received the wrong item. Blatantly as they sold beyond their unit count, and sent a subpar replacement. Thereafter, no direct contact to o... See more

EDIT - Were you also affected by this company? Report them through Shopify, the more of us that report the more likely something will happen - Google "shopify report merchant" ------ Item completely... See more

Initially after ordering I checked the reviews and will admit to feeling panicky that I'd been scammed. But I received both Doodle art boards after about two weeks from China. They arrived safely and... See more

DO NOT USE THIS COMPANY. Ordered an item as a Christmas gift, paid extra postage to ensure arrival well before Christmas but then received an email stating it would not arrive until 9th Jan. It arri... See more

Was looking for an Xmas present for my daughter and found what I wanted through a link on Instagram. Ordered on the Company website which mentions supplying products in the UK & Europe, promised free... See more

Avoid at all cost. I have been waiting over 3 weeks for an advent calendar which if it ever arrives will be past it sell by date. No customer service, tracking number useless. I’m sorry I didn’t look... See more

Was looking for an Xmas present for my 7 year old granddaughter and found what I wanted through a link on Amazon. Ordered on the Company website which mentions supplying products in the UK & Europe. A... See more

Don't Buy from the site! The item that was delivered was of very poor quality , wanted to return it , sent several emails and no reply except automated email saying 'Their elves are busy at Xmas tim... See more

I think this is a scum. I have never received the item, it seems like it never even ship, however they just sent me an email to enquire whether my kids are enjoying the presents after basically ruinin... See more

AVOID THIS COMPANY AT ALL COSTS!!ORDERED FOR XMAS DIDNT ARRIVE ON THE DATE THEY SPECIFIED,SO EMAILED THEM TO CANCEL IT,THEY THEN SENT IT OUT 3WEEKS AFTER THAT EMAIL WAS SENT, THEY HAVE IGNORED 15 EMAI... See more

I ordered the “My Little Masterpiece” photo frame to hold artwork, but received the “Forever Frame Kids” frame instead. I reached out via email to return the item or get a refund. The automated respon... See more

Terrible company. Ignore messages, tell you NOT to re-send a message or you will be bumped to the end of the queue (!?) The item, intended as a gift, appeared used - scratched, fingerprints - and they... See more

Worst customer service ever, no reply to email to cancel item along with a thinly veiled threat that if you do email more than once you will go straight to the back of the queue. Hopeless delivery whi... See more

If you order from here, you will regret it Ordered from Home and Oak — what arrived was a broken, cheap drop-shipped product from China. The box was destroyed on arrival, and part of my order was m... See more

Received after weeks of waiting. From China in a plain bashed up box. Very poor quality cheap shit. No safety certificates. How I fell for this scam I don’t know. The joy of misleading very cleve... See more

Wish i had read the reviews before ordering. Ordered two My Little Masterpiece frames and what arrived is completely different design and poor quality. Contacted them for a return. Dont hold much hope... See more

They don’t respond to return requests no matter how many times you email - and pretend there is a process but it’s designed to send you in circles. The item I ordered showed up and was basically from... See more

I ordered 3 of the balloon brawlers last Christma, as presents, and the delivery details showed them a left on my doorstep while I was away for the weekend, as I didn't get delivery updates.. obviousl... See more

I wouldn't go anywhere near this company. They appear to be totally incompetent with little regard for their customers. I have been trying to sort out an order that I placed before Christmas. They se... See more

Unbelievably appalling. We ordered a sink play for our son and shortly after having the item (which our son loved) the motor for the pump in the tap stopped working altogether. We ha... See more

Ordered a ball for a Christmas present on 10 December. Now told that it’s not arriving until 8 January. I’ve sent a message but customer service is awful and they don’t respond for days. Don’t waste y... See more

Just adding on to the other reviews, the product they sent was not what I ordered, and when the package arrived (very poorly packaged), 2 of the 9 items were broken and unusable. Customer service is... See more

The wrong product was shipped to me a month ago and after receiving it I attempted to contact them for a return and refund. They never responded. Their only means of contact is through an email... See more

I'd give NO stars if possible. I received items (two children's frames) which did not match the ones I ordered, and one of the frames was damaged. I've emailed this company three times with NO respons... See more

I ordered the 'My Little Masterpiece' side-loading frames via an Instagram ad, but received the 'ForeverFrame' model instead (clearly a completely different product). When I contacted customer s... See more

Kicking myself for not checking on this company before buying. Lesson learnt. I got served up an Instagram ad for interchangeable wooden frames to display my child’s artworks. What was shown in the ad... See more

As others have said, very poor packaging and no product instructions. Still waiting for a separate delivery to go with original product, ordered 27th December 2025 and said would be delivered in 10 to... See more

BEWARE ! THIS COMPANY IS A SCAM. I RECEIVED A FAULTY PRODUCT. I CONTACTED VIA EMAIL SEVERAL TIMES ,THEY JUST IGNORE YOU AND DO NOT RESPOND. ABSOLUTELY APPAULING THAT THEY TRADE . AVOID AT ALL COSTS... See more

Ordered the My Little Masterpiece frame on 8th December. It didn’t arrive until the 28th and it wasn’t even the right item, just a cheap-looking hinged framed. I see other people had the same experien... See more

Terrible company, ordered a Christmas present on the 8th Dec, never arrived. The tracking updates are non-existent, and when you dare to enquire, you get a rude, threatening reply. DO NOT ORDER FROM T... See more

Do not buy from this company. The goods are cheap and poorly made, and my order arrived incomplete. I've been trying to contact someone for support, but no one has responded to my emails. Terrible cus... See more

Should have done my due diligence! Do not order from this site. No confirmation email or receipt of payment, yet funds have been taken! No contact despite reaching out. Surely, a scam!

Ordered my little masterpiece frame and received cheap flimsy front opening frames instead. Company only offered 20% refund so am raising through paypal.

The product I purchased was shown in their ad with children playing with it. I had assumed that the gifts would be appropriate for my grandchildren. I purchased three, at a cost of over $100, and it s... See more

Dreadful company - poor customer service, poor delivery. poor products. Despite paying £3.95 for delivery - it took nearly a month for the item to turn up. When it did, it was of poor quality... See more

Order took forever coming from China, never got a shipping estimate or any warning of the lead time. The frames don't fit a standard 8.5x11 sheet of paper! Poor quality, don't buy, these are a scam.... See more

Oh my gosh I'm horrified to read that all the other reviews are exactly the same as my experience!!! This is awful - I have spent over £80 on a product that is nothing like what I ordered and I can't... See more

This company is a scam. Product comes from China and is the cheapest peace of poop you can imagine. Total rip off, not at all as described and doesn’t even work, ie the pen won’t erase off the plastic... See more

Customer from Ireland. After receiving my order this morning of three Glow-Up Colouring Pads (paid €34 each for them), I can honestly say I will NEVER shop with this company again. I will NEVER recomm... See more

The product received looked nothing like what was advertised. The frames were extremely low quality and cheap and bore no resemblance to the photos or descriptions on the website. The order arriv... See more

Feb 26 The glow board is very cheap looking and is not worth the reduced price of £28. The lead is very short and unless you have a plug just next to you it is useless. Since mid dec I have emailed th... See more

Terrible company. Do not order from them. Wrong item shipped. Absolutely no response from return/refund request. Complete scam of a company

Accidentally ordered 2 of the same product, I have emailed 3 times and they never respond, impossible to get hold of. I also think the game (Mount Cleverest) must be a fake due to the amount of spelli... See more

Still missing this order from before Christmas. Was told there was an issue with the shipping address, provided alternative shipping address but no response, & still no product or refund.

WARNING!!!!!!! DO NOT SHOP FROM THIS STORE. THEY WILL GIVE YOU THE RUN AROUND WITH RETURNS AND IN THE END IT NEVER HAPPENS. THERE PRODUCTS ARE HORRIBLE AND ABSOLUTELY NO CUSTOMER SERVICE.

I ordered a child’s toy on 1st Dec, shipping was supposed to be 7-12 days for this Christmas present. On 23 Dec I contacted them and said it hadn’t been delivered. Got an email saying they were very b... See more

I join the many of you out there that have been SCAMMED by this company. I initially purchased the glow doodle boards and could understand that they could take longer than needed to get fro... See more

I'm chiming in to verify it is not a legitimate business. I was sent the wrong item (well below the value of what I ordered) and then I wrote to support. Was ghosted 3 weeks ago. No replies to any of... See more