Home Living Outlet Reviews 

283
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, helpful, and knowledgeable staff who provide excellent advice without ever making anyone feel pressured to buy. Reviewers also highlight the smooth and efficient delivery service, noting that items arrive promptly with polite and professional drivers. Some reviewers were happy with the fantastic showroom displays showcasing a wide selection of quality furniture. Consumers additionally appreciate the reliable aftersales care and dedicated support received when finalising their purchases. People consistently recommend the business for its competitive prices and overall exceptional service from start to finish.

What people talk about most

Product

Customers expressed great satisfaction with the product quality, mentioning that items like sofas and tables... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, highly... See more

Service

Reviewers mention positive feedback about service from the initial purchase to the final delivery. Customers... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting punctual arrivals, helpful... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the team as friendly, polite, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our console table was delivered within 2 days excellent delivery 👏 there were a few more pieces than we could manage, but we got a local handyman to fit it together in about an hour and a bit. It... See more

Rated 5 out of 5 stars

We were unsure about what we wanted and with a tricky layout we knew that finding the right sofa might not be easy. The team at Home Living Outlet were incredibly helpful. They talked us through our d... See more

Rated 5 out of 5 stars

New sofa, with matching cushions, and 2 high backed winged chairs, were delivered today. Every part of my experience from stepping in store to delivery, was top notch! The owners are in store and... See more

Rated 5 out of 5 stars

Very helpful chaps, my initial chair wouldn't fit through my front door the delivery lads, who were great returned it to shop and I chose something smaller , there was no extra delivery charge. One sm... See more


Company details

  1. Furniture Store
  2. also in
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store

Written by the company

At Home Living Outlet, we believe great furniture shouldn’t come with a luxury price tag. We’re a small team of four who spent over 10 years each working inside the big furniture brands. We learned what makes a home feel special, what makes quality furniture, and most importantly… how we’d do it better. We offer a wide range of Sofas, Chairs, Recliners, Footstools, Mirrors, Lamps, Tables, Rugs, Beds & Dining furniture. Every piece we sell is hand-picked by us. Real people with real industry knowledge. Chosen for style, comfort, durability and value. No gimmicks. No pushy sales chat. Just honest advice and furniture we genuinely love. When you shop with us, you’re never just an order number. You’re dealing directly with a passionate team who cares about your home as much as you do. Affordable luxury. Expert guidance. A small team that's big on service. That’s Home Living Outlet.


Contact info

4.9

Excellent

TrustScore 5 out of 5

283 reviews

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Replied to 50% of negative reviews

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4.9

All reviews

(283)

119 reviews in the last 12 months

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Rated 5 out of 5 stars

Home Living Outlet

We come across Home Living Outlet online and took the plunge to go visit their warehouse, there was plenty on offer from tables and chairs to beds..etc and of course sofa,s, decided on 2 three seaters which was slightly delayed but well worth the wait and delivered for xmas, well worth a visit.

1 February 2025
Rated 5 out of 5 stars

Amazing place you got to see it 👌

The guys are so friendly and don't push you into buying .so much to see lots of choices and styles and colours in sofas and chairs,tables and more .absolutely luv my new sofas in blue so different and really comfy. Go see Home Living Outlet you won't be disappointed for sure 😊

1 February 2025
Rated 5 out of 5 stars

Excellent customer service and great quality products

I recently received my Roxy night corner sofa and I love it. This was not an easy decision for me as I was changing from 2 sofas to a corner and wasn’t certain about what it would look like in my living room. I visited the couch in the show room many times and knew I just had to have it. Jordan was so friendly and gave me as much time as needed, he was never pushy or eager for a sale. He offered to bring the individual sections to my home to see if I liked it placed in my living room!! This is top service as I don’t know of any other furniture places that would offer to do that. I was delighted with the offer and loved the couch and the colour of it in my living room. When I’d made the payment I was offered several delivery dates to suit my busy schedule. Delivery day arrived and the guys were polite and extremely careful when bringing the sofa inside. They set it up and explained how to connect the individual pieces together. I even got extra cushions which was a welcomed bonus. They took away all the packaging too. I can’t thank the guys enough for their patience with me whilst I made my decision they truly are such genuine and honest guys that made my purchase as smooth as possible making sure I was 100% certain before I purchased. This was my second big purchase from home living outlet and I’m positive it won’t be my last! Thanks again 😁

1 February 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, really polite and nice staff. We ordered a bespoke suite - great quality and the delivery in time and delivery guys polite and quick. Would not hesitate to recommend

12 December 2024
Rated 5 out of 5 stars

What a hidden gem

What a hidden gem! I had no idea this place existed until my friend recommended it. The guys were really friendly and helpful but not pushy salesmen! There’s a huge range available to choose from. I would definitely recommend.

12 December 2024
Rated 5 out of 5 stars

They go the Extra Mile :-)

After twice touring around all of the sofa shops in Accrington, Blackburn, Burnley, Nelson & Colne we "Googled" and thankfully found the Home Living Outlet hidden away in Accrington.
There's lots of choice and we found a style with a material/colour option that suited us both but the sizes were not quite right for our lounge.
Speaking to both Barry and Jordan they offered to make a corner suite to our sizes and delivery would be approx. six weeks and the price was very reasonable.
The suite was delivered and our old one was taken away earlier than expected and we are both very pleased with the quality, workmanship and comfort.
It was a most pleasurable experience to find two young men that are really going the extra mile to ensure that they can deliver what the customer wants.

12 December 2024
Rated 5 out of 5 stars

Alternative furniture store.

This is not the easiest place to find but there is good parking and a huge range of sofas to look at. Pricing is great and delivery was excellent. They even have a limited choice of other domestic items, cushions, lamps, artwork, tables etc.

12 December 2024

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