HomeKit Australia Reviews 

136
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

One of the item received faulty. Tried to contact them on the details provided but received a automated response saying that email is not monitored. Could not find a way to contact.

Rated 5 out of 5 stars

Quality goods with fast shipping. Everything as expected upon delivery. As long as they continue to bring in items that I need to use for my tech requirements, HomeKit Australia will continue to get m... See more

Rated 5 out of 5 stars

Fantastic product, works just as it said it would and has been an excellent bedside compliment for our room. Charges perfectly without trouble everytime and the low light to high brightness functio... See more

Company replied

Rated 5 out of 5 stars

I purchased a USB charger for a great price and it arrived quickly. There was minimal packaging but it was adequate for the item. I'd never come across Homekit until recently and I am more than satisf... See more

Company details

  1. Computer Accessories Store
  2. Cable Company
  3. Cell Phone Accessory Store
  4. Computer and Accessories Store
  5. Computer Hardware Manufacturer
  6. Electronics Company

Written by the company

Factory direct pricing for Apple HomeKit, GaN chargers, wireless chargers, USB4 & Thunderbolt 3 products.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

136 reviews

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4.4

All reviews

(136)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

I had an issue with the first thunderbolt SSD case that was sent but they sent out a replacement at no extra cost and it's all working now. Great customer service and product works great also.

24 January 2022
Rated 5 out of 5 stars

I'm very happy with HomeKit

I'm very happy with HomeKit. My order was lost by Australia Post the first time (NOT HomeKit's fault), and when I let them know, they immediately sent me the order again by Express Post.The measure of true service is how they dealt with the problem - thanks guys

19 January 2022
Rated 4 out of 5 stars

Love the look and feel

Love the look and feel of your products, they feel high quality which is what I’m after.
However, must say I was surprised that the recent 65W dual charger units I bought actually have the logo upside down when plugged into the wall. A small unplanned error by whoever designed the layout.

19 January 2022
Rated 1 out of 5 stars

The watcher charger on MagSafe and…

The watcher charger on MagSafe and Apple Watch duo charger does not work.

14 January 2022
HomeKit Australia logo

Reply from HomeKit Australia

Hi Ky
I have sent you an email explaining this stems from Apple's 8.3 Watch update.
If the next update doesn't fix this we are happy to refund your purchase and provide a miling label for it's return.
Thanks.

Rated 5 out of 5 stars

Great value, fast: recommended

I purchased a Thunderbolt 4 dock with 2TB of SSD to go with a yet to be purchased 24” iMac as the price was about 1/2 that of the 2TB Apple upgrade.
The item arrived in Canberra 4 days after being posted from WA; excellent.
Plugged it in and things fired up.
To get it to work on my iMac 27” I purchased a Thunderbolt 2 to Thunderbolt 3 converter. Which is rated at 10Gb rather than 40Gb for thunderbolt 4.
Plugged in and erased and formatted the drive. Tested drive with Blackmagic - read and writes were 3 times faster than the internal 1Tb fusion drive. Excellent result. Expect even better results when plugged in to a new iMac.

Be aware that the unit comes with a Crucial 2TB unit which is not as fast as other 2TB units (which are significantly more expensive). Also one socket is a type B and the other a type M (which has the Crucial SSD installed).
The build quality is excellent. Note that it comes with a rather large power supply, but that is to be expected, given that it requires 20V@6A.

17 December 2021
Rated 5 out of 5 stars

Great expectations and great results.

My first Thunderbolt 4 cable was despatched promptly and arrived here on the Gold Coast two days earlier than expected. As for the 2m cable - it is very fast and probably explains the early arrival of the product. Another great result for me dealing with HomeKit Australia.

10 December 2021
Rated 5 out of 5 stars

My items were in the post within hours…

My items were in the post within hours of purchase and arrived quickly, but 2 pieces were missing. I contacted Keith at Homekit Australia, and they were in the post that evening, arriving in Sydney, from Perth, 2 days later.
While I was dissapointed the pieces were not in the original parcel, it was fixed as soon as they were contacted, and they added an extra cable as an apology.
In my email conversation with Keith, he basically stated that they had messed up and it should not have happened.
Most places make you work to get errors fixed. This was refreshing.

4 December 2021
Rated 5 out of 5 stars

The 4 port GaN Charger is a great buy

The 4 port GaN Charger is a great buy - you can never have too many ports - and this one supports 2 USB-C and 2USB-A2. As companies' charging protocols evolve having a high quality charger that supports more than one type of charging is a bonus - especially when travelling. Having 3 plugs for when we can travel internationally again will be appreciated. Delivery time to Canada was excellent given current transportation difficulties. Great product, great service.

28 November 2021
Rated 4 out of 5 stars

Prompt service and VERY good price

Prompt service and VERY good price. One (minor) quibble ... I bought two SSDs with two different external; cases. One case came with installation instructions but the second didn't (and it wasn't obvious). Now, both installed and very happy.

27 November 2021
Rated 5 out of 5 stars

Good product

Good product, works as advertised. I was also contacted to make sure my item arrived on time. Great customer service

23 November 2021
Rated 5 out of 5 stars

Exellent Service

Exellent Service. Would highly recommend buying from this Company and will have no hesitation to do so again.

18 November 2021

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