Homehold Lease Extension Solicitors & Surveyors Reviews 

483
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the highly knowledgeable and experienced staff for providing thorough explanations and keeping people regularly updated throughout every single stage of the legal journey. The dedicated team delivers exceptional, prompt customer service, successfully transforming a potentially very stressful lease extension into a remarkably smooth, carefree, and straightforward process. Some reviewers were happy with the fair, reasonably priced costs and transparent financial details involved in the entire procedure. Consumers additionally noted that the professionals offered invaluable, balanced advice during complex negotiations and provided beneficial free initial consultations.

What people talk about most

Service

People report positive experiences with service, highlighting a seamless and stress-free process from start... See more

Staff

Customers consistently note positive experiences with staff, highlighting the team's exceptional... See more

Customer service

Users describe positive interactions with customer service, highlighting professional communication and... See more

Response time

Customers had positive experiences with response time, frequently highlighting prompt replies and weekly... See more

User experience

Reviewers highlight high satisfaction regarding user experience, noting that the process is completely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very thorough, know what they are talking about, very experienced, and give you their time for anything you want to check, or need explaining. They keep you up to date with what is happening and how l... See more

Rated 5 out of 5 stars

Cannot recommend Homehold and Leasehold Legal Services (LLS) highly enough. From start to finish they have given exceptional service and no question has been silly or too small. Prompt replies and... See more

Company replied

Rated 5 out of 5 stars

Mo and the team at Homehold and LLS were most helpful and informative. I felt the fees and the cost of extending my lease were very reasonable. I was regularly updated (even when there had been no a... See more

Company replied

Rated 5 out of 5 stars

The process was very easy and carefree. Homehold and LLS manages all the steps, explaining what each step means and what is the next one. There is no back and forth phone calls, contacting with third... See more

Company replied


Company details

  1. Legal Services
  2. Property Administrator
  3. Real Estate Appraiser

About Homehold Lease Extension Solicitors & Surveyors

Written by the company

Homehold has one goal: make it easier and cheaper for leaseholders like you to extend their leases.

We are specialist fixed-fee lease extension service which incorporates both the services provided by our in-house team of lease extension surveyors and our very own firm of lease extension solicitors, LLS.

We will manage your lease extension claim from start to finish, ensuring that you are properly looked after throughout a process which can often be long and complicated to navigate. Our commitment to excellent customer service shines through in our reviews.

We have a specialist lease extension valuation team and our surveyors come from a wide range of backgrounds from being employed by Savills and leading London agents to working in Real Estate analysis. This broad base of expertise allows us to challenge your freeholder on all elements of the lease extension valuation, and not just your property value. We will work hard to negotiate a fair price for your lease extension. While it is avoidable in nearly all cases, we have experience attending First Tier Tribunal in the capacity of Expert Witness if needed.

Homehold owns a law firm, LLS, that specialises in lease extensions. LLS is fully authorised and regulated by the Solicitors Regulation Authority and is led by Leah Veasey, who is a solicitor who has completed over 1000 lease extensions.

We only offer statutory lease extensions – which will extend your lease by 90 years, remove your ground rent and ensure that your freeholder is not able to add new, onerous clauses into your lease.

Homehold is a proud member of the Association of Leasehold Enfranchisement Practitioners (ALEP) and a member of the Property Ombudsman redress scheme.

If you wish to instruct us for your lease extension you can book a consultation with our director, Linz Darlington


Contact info

5.0

Excellent

TrustScore 5 out of 5

483 reviews

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5.0

All reviews

(483)

110 reviews in the last 12 months

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Rated 5 out of 5 stars

Another 5 Star Review …

I left a 5 star review (November 2023) when Homehold / Leasehold Legal Services had completed their part of the process of my Lease Extension - nothing more they could do, just a case of waiting for the Land Registry to complete the registration.
Now it's 14 months later, here's another 5 stars!
The process is finally complete, just as predicted, and Homehold have sent me the new Registration documents as soon as they were issued by Land Registry. Thank you Homehold for "being there", answering questions right to the very end.

21 February 2025
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the 2nd lovely review Mrs Gurney! Glad we got this over the line - Cheers, Linz

Rated 5 out of 5 stars

Excellent service from Homehold

The team at Homehold and their lawyers dealt with a fairly challenging lease extension, where the landlord tried to argue that we had added a bedroom to the property, which was untrue. They also initially demanded a fee three times the expected sum. Homehold made sure the negotiations ended with the best possible result for us and they also kept us informed throughout. Highly recommended.

10 November 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review! We're glad we could help - Cheers, Linz

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Highly Recommended

We used Homehold for a recent leasehold renewal (still ongoing—it's a long process!). We first came across them on the MoneySavingExpert website while searching for a trustworthy partner to guide us through the complexities of lease extension, especially with the impending leasehold reform. Homehold tackled all our questions with clarity and expertise.

While our freeholder wasn’t particularly difficult to negotiate with, Homehold’s team provided invaluable advice throughout the process. Their keen eye for detail spotted peculiarities in the documentation reviewing process that ultimately saved us several thousand pounds!

Though I won’t need to use them again anytime soon, I’ve been happily recommending them to anyone facing similar challenges. I only wish I had found them sooner—they made the process so much simpler.

Huge thanks to Dale & the team for their professionalism and support. Cannot recommend them enough!

2 February 2025
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review James! I've passed the message onto Dale. All the best, Linz!

Rated 5 out of 5 stars

Lease extension

Great service from start to finish kept informed at each stage of the process making the lease extension simple and straightforward

2 February 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Mr Hampton. Cheers Linz

Rated 5 out of 5 stars

I am extremely pleased with the service…

I am extremely pleased with the service provided by Homehold and LLS. They have explained things in a clear and transparent way throughout the entire process, from the first conversation on the phone with the rep from Homehold, through the legal process with LLS, up to the final signing of the lease extension. They gave me a realistic timeframe from the beginning, and there have been no unexpected costs or problems. They kept me updated frequently and regularly. Service is rarely this good these days! I would recommend them to everyone!

28 January 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the in depth review Nicky! Cheers, Linz

Rated 5 out of 5 stars

Will and Linz who worked on my…

Will and Linz who worked on my extension were fantastic throughout. It was straightforward to sign up with them. I was regularly updated on the progress of the negotiation along the way. Their unrivalled experience and knowledge meant I secured my lease extension for nearly 15% less than others in my development. I was sceptical that the reviews could all be so good but Homehold really deserve their excellent reviews. I would not hesitate to recommend them for your lease extension.

21 January 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for this great review Mr Andrew, we're glad we managed to achieve a positive result for you. All the best, Linz

Rated 5 out of 5 stars

Homehold successfully extends another Lambeth lease

Thank you Linz and the entire Homehold team for so successfully and painlessly extending my lease 🙏

I was made aware of Homehold Lease Extensions thanks to the excellent and most helpful Lambeth Leaseholders community. A number of leaseholders within the group had employed Homehold to extend their leaseholds where Lambeth Council owned the freehold and they all spoke well of the service they had received.

I did consider other options but came to the conclusion that the well rated one-stop-shop offered by Homehold was in theory the best strategy.

I'm delighted to report that this proved to be true in practice too. The Homehold team were incredibly communicative and clear with their instructions throughout the process which as anticipated took quite a few months. I felt confident and assured at all times that despite the lengthy duration no time was being lost as the team were regularly updating me on progress (or in some cases, the unavoidable lack thereof during any periods they were left waiting for a response).

In the end the lease was indeed extended as speedily as possible in the circumstances and the cost of that extension was reasonable.

I would highly recommend Homehold for anyone in a similar situation looking to extend their lease.

Thank you again and keep up the good work!

19 December 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

This was really lovely to read and we're glad we managed to assist on your lease extension

Thank you for the kind review James

All the best, Linz

Rated 5 out of 5 stars

Found homeland to be excellent at what…

Found homeland to be excellent at what they do, had my lease extended in a painless / seamless process.
very impressed with the communication between them and myself keeping me up to date at all stages

i would highly recommend them to anyone extending their lease.

15 January 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the kind review Mr Dowling. Cheers, Linz

Rated 5 out of 5 stars

Lease Extension

We used Homehold to extend our lease, which was rapidly approaching 80 years. We found the whole team to be extremely professional and their expertise exceptional. The ability for them to provide the complete service made it completely hassle free and the fees were very fair.
Linz was also very helpful in providing subsequent advice on a separate issue, relating to the potential purchase of a flat with a very short lease, for which we were very grateful. I can highly recommend Homehold, based on my excellent experience.

14 January 2025
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Mr Jarrett, we're glad we could help! Cheers, Linz

Rated 5 out of 5 stars

Informative and very helpful

I had a call with Linz who was incredibly informative and clear about every aspect of our lease extension. Really impressed all round. Thanks so much!

7 January 2025
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the kind review Mark! Cheers, Linz

Rated 5 out of 5 stars

Made it so easy

Excellent communication, highly responsive, made it easy to understand the process and steps. Clear billing and expectations of cost, and ended up negotiating a lease extension premium slightly below the range expected. Would absolutely use them again.

1 September 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Martin! Glad we could help, Linz

Rated 5 out of 5 stars

Lease Extension with Homehold

I echo the other recent reviews. Homehold & LLS ensured the lease extension process for my flat was straightforward and free of stress; they made the abstruse understandable, kept me updated with progress throughout and negotiated a fair price. I can’t thank them enough, especially Leah. A great company.

9 December 2024
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review! Cheers, Linz

Rated 5 out of 5 stars

Excellent service!

I had my property’s lease extended recently using Homehold services. What a fantastic experience - they have made it a seamless and stress free process for me!
Communication was excellent with prompt responses every time. The team was very professional and reassuring at the same time. I have nothing but praise for them and their teamwork. I would highly recommend them !

18 December 2024
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for great review Ms Chung! All the best, Linz

Rated 5 out of 5 stars

I used the services of Homehold and LLS…

I used the services of Homehold and LLS for extension of my lease. My case was complicated. It has been an absolute pleasure working with Leah and Lucy. It has been a smooth experience right from Day 1 when I had an initial call with Linz. We are thankful for the excellent advice and timely and helpful communication throughout the process. We won't hesitate to recommend your firm. Thanks again.

13 December 2024
Unprompted review
Homehold Lease Extension Solicitors & Surveyors logo

Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the kind review! I've passed this on to Leah & Lucy - Cheers, Linz

Rated 5 out of 5 stars

Easy and stress free!

The fixed fee and end to end service makes it so easy and stress free. The phone consultation at the start of the process assured me I’d chosen the right company. All communications were easy to understand and jargon free. I’ve already recommended Homehold to a friend.

17 December 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review and recommendation Andrew! Cheers, Linz

Rated 5 out of 5 stars

Amazing company

Amazing company, made the whole process so easy and stress free

10 December 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Anne-Marie! Cheers, Linz

Rated 4 out of 5 stars

Recently completed lease extension has…

Recently completed lease extension has finally registered with the Land Registry (the process took just under 18 months delay due to the Land registry- not due to Homehold).

Everyone I spoke to or emailed at Homehold was professional, prompt, and efficient. My questions were answered clearly, the process well explained and I was able to relax and let them get on with the job! Thankyou!

6 December 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the positive review Dan! Glad we could help, cheers, Linz

Rated 5 out of 5 stars

A very positive experience

We have had a very positive experience with Homehold and, in particular, with the Legal Team. The process took a lot less time than we expected and the costs were also lower. In our view this was largely down to the Legal Team whose expertise was extremely helpful in securing this outcome on our behalf.
We would definitely recommend Homehold to anyone starting out on the Leasehold Extension journey.

6 December 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the lovely review Mrs Dennehy! Cheers, Linz

Rated 5 out of 5 stars

Thank goodness for Homehold!

Thank goodness for Homehold.
They were a Martin Lewis recommendation.
They took the stress out of extending my lease.
They were knowledgeable, personable, extremely efficient and I felt fought to get the best outcome for me.
I can’t thank Dale, Will and the rest of the team highly enough.

15 October 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Ms Alexander! All the best, Linz

Rated 5 out of 5 stars

1st Class Operators

Homehold & Legal team have been 1st class all the way through process. Would highly recommend to anyone thinking of going through a lease extension.

19 November 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thanks for the review Peter! Cheers, Linz

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