Home Friendly International  Reviews 59

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been renting a flat through 'home friendly international', and I am extremely pleased with their service. They are professional, responsive, and always ready to help with any queries or issues.... See more

Rated 5 out of 5 stars

Home friendly International have been absolutely amazing. They have made our first experience with renting such an easy process. Beautiful property immaculately kept, all information we needed was pr... See more

Rated 5 out of 5 stars

Frank is an exceptionally approachable and friendly Lettings Agent. I have seen in front of other tenants the time and caring way he supports every step and stage of the process. He is very busy... See more

Rated 5 out of 5 stars

Renting through Home Friendly International has been great. They've made renting a flat a smooth journey with their professional yet friendly approach. They genuinely care about your needs and are alw... See more

Company details

  1. Real Estate Agency

Written by the company

Home Friendly International provides a full range of estate agency services, which includes Sales, lettings, investment, management and consultant. We are covering London, Greater London as well as up coming hot spot such as Slough, Reading, etc. Our team has more than 15 years experience in the industry. And as multi culture company our staff able to serve you in English as well as Chinese. The company ethos has always been to provide a highly professional and personal service, based on honesty, integrity and always working in the best interests of our clients.We are also proud as member of The Property Ombudsman Scheme. It demonstrate our commitment to set standards to bridge the gap between the oversea client and local market


Contact info

4.8

Excellent

TrustScore 5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient company

Very efficient company
Kept me fully informed which enabled me to complete my job

26 September 2023
Unprompted review
Home Friendly International  logo

Reply from Home Friendly International

Hi Jayyne, thank you for the message, it was great to work with you ! Have a lovely day .

Rated 5 out of 5 stars

Great service!

Renting through Home Friendly International has been great. They've made renting a flat a smooth journey with their professional yet friendly approach. They genuinely care about your needs and are always there to lend a hand. I'd recommend their service.

23 August 2023
Unprompted review
Rated 5 out of 5 stars

Home friendly is a trustworthy company

Home friendly is a trustworthy company. They are very strong in execution, adhering to neutrality, coordinating the relationship between tenants and landlords, communicating and solving problems in a timely manner.

16 August 2023
Unprompted review
Home Friendly International  logo

Reply from Home Friendly International

Dear Christina ,

Thank you so much for taking the time to share your feedback. We're genuinely delighted to hear that you've had a positive experience with Home Friendly international.

Trustworthiness and effective communication sit at the heart of our company's values. Knowing that we're living up to these standards, especially in coordinating the relationship between tenants and landlords, is deeply gratifying.

Your insights not only affirm our commitment but also motivate us to continue providing the best services. If you have any additional feedback, concerns, or suggestions on how we can improve further, please don't hesitate to share.

Thank you once again for choosing Home Friendly. We look forward to serving you in the future.

Warm regards,

Home Friendly International Team

Rated 5 out of 5 stars

They’re just the best:)

Home Friendly is the BEST letting agency we’ve ever found! The properties they have are of the highest standard. Frank is very helpful and professional and such an incredible person. We would definitely recommend to anyone looking for a new home.

1 June 2023
Unprompted review
Home Friendly International  logo

Reply from Home Friendly International

Thank you for your fantastic review! We're thrilled that you had a great experience with Home Friendly and Frank. We aim to provide top-notch properties and service, and it's heartening to hear your feedback.

Your recommendation is highly appreciated. Don't hesitate to reach out if you need our assistance in the future.

Best Regards,

Rated 5 out of 5 stars

Great real time service

Great real time service
Friendly staff members

30 May 2023
Unprompted review
Home Friendly International  logo

Reply from Home Friendly International

Thank you so much for leaving the encourage words for our team !

Rated 5 out of 5 stars

Home Friendly International is an…

Home Friendly International is an outstanding letting agent that has exceeded all my expectations. From the moment I contacted them, their team has been extremely friendly, professional and efficient. They have helped me find the perfect rental property that suits my needs and budget.
Their excellent communication skills and attention to detail have made the entire process seamless and stress-free. They have provided me with valuable advice and guidance throughout the rental process, from negotiating the tenancy agreement to resolving any issues that may arise during my stay.
I have been particularly impressed with their aftercare service. They have been proactive in responding to any concerns or queries that I have had, and they always ensure that any issues are dealt with promptly and efficiently.
Overall, I cannot recommend Home Friendly International enough. Their exceptional customer service and commitment to ensuring that their clients are satisfied have truly set them apart from other letting agents.

13 March 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful property, in best London's location

I had a pleasure to work with Frank from Home Friendly International and photograph one of their property. It was a spacious, beautiful newly build 2-bedroom, 2-bathroom apartment in stunning London location with the gym, sauna and pool. Also, Frank is very polite and demonstrates strong communication skills, and working with him was a delightful experience. I would strongly recommend Home Friendly services.

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Professional & Efficient Agency

Frank and the team at Home Friendly have been a pleasure to deal with. They are approachable and helpful in every aspect. Very Efficient and easy to deal with who has been prompt & professional throughout. So happy we used the agency - Home Friendly who seems to care about their customers with the minimal things as well. Highly recommend Frank & team, to anyone in the market.

10 January 2023
Unprompted review
Rated 5 out of 5 stars

So quick and efficient

The entire process was smooth and efficient, they worked with our busy schedules and we are super impressed at the ease in which we were able to receive our keys.

12 December 2022
Unprompted review
Rated 5 out of 5 stars

We have had a very good experience with…

We have had a very good experience with Home friendly and in particular Frank has always been so helpful, friendly and kind

3 November 2022
Unprompted review
Home Friendly International  logo

Reply from Home Friendly International

Thank you Angeles ! That's great to know you are happy with the service ! Thumbs up to Frank :)

Rated 5 out of 5 stars

Home Friendly - goes the extra mile

Home Friendly is an extremely responsive and professional agent who are always a pleasure to deal with.
Outstanding in the provision of service, I highly recommend this organisation from personal experience

31 March 2022
Unprompted review
Home Friendly International  logo

Reply from Home Friendly International

Thank you Tracy, our pleasure to host you and your family ! thank you for the comments , it means lots to us !

Show reviews in all languages. (59 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look