homedesignoutletcenter.com Reviews 

242
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great service and support, customer service is good! Product works well exactly as described

Rated 5 out of 5 stars

They have high quality low priced great cabinets, both for kitchens and bathrooms. I've installed both types of their cabinets. I send most of my customers to choose these cabinets for their own hom... See more

Rated 5 out of 5 stars

After dealing with the local chain home improvement stores with horrible service and damaged products, my wife found homedesignoutletcenter.com. I so happy she did. The prices were reasonable and thei... See more

Rated 5 out of 5 stars

This vanity exceeded our expectations! The cabinet is beautifully detailed on 3 sides, the Carrara Marble top is exquisite. It looks like a very high end vanity at a fraction of the cost. Our contra... See more

Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Furniture Store

Written by the company

Home Design Outlet Center Kitchen & Bath Tile Showroom have on display, bathroom vanities, tiles, kitchen cabinets and accessories. Whether it's modern, classic or contemporary, our designers will help you design your dream kitchen, bathroom or entire house. Visit our showroom or shop online for the latest trends in home products for your remodeling project.


Contact info

5.0

Excellent

TrustScore 5 out of 5

242 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(242)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Vanity and Mirrors

I ordered a vanity and mirrors. I was able to track the shipment with ease and the items arrived in perfect condition. They were protected thoroughly with packing and the items were exactly what I expected. Great customer service.

23 October 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service, high quality and fast delivery!

I wanted to share what a wonderful shopping experience this was. The quality is excellent - well built, the drawers move smoothly and have soft close. The marble top looks just gorgeous. The company has excellent customer service! Thank you!

22 October 2015
Unprompted review
Rated 5 out of 5 stars

Great Service

Ordered 2 bathroom vanities online on a Sunday evening. They were delivered on the following Wednesday. VERY FAST service! Items were awesome.

18 October 2015
Unprompted review
Rated 3 out of 5 stars

no communication

I would be happy to review my purchase, but it has not arrived. I ordered a double vanity and sink on Oct 9th and have received no further communication from your company. I have no idea when to expect delivery. I guess I have to call. There should be some follow-up emails after the initial order is placed so I have some idea when to expect delivery.

17 October 2015
Unprompted review
Rated 5 out of 5 stars

Couldn't be happier

This was truly a wonderful experience. The moment I stepped in the showroom, I felt very welcomed by friendly sales staff. They had a large selection to choose from and the prices were hard to believe. I found the perfect vanity for my bathroom and i could not be happier. If you need a vanity, this is the place to purchase from.

15 October 2015
Unprompted review
Rated 5 out of 5 stars

Quite a nice experience.

We were overwhelmed with the bathroom vanity selections, very convenient location, 20 minutes from downtown Chicago in a friendly shopping district. Sales team is knowledgable and eager. We highly recommend this store to anyone who are in the market for Bathroom Vanity and its accessories.

15 October 2015
Unprompted review
Rated 5 out of 5 stars

All in Stock

I made my choice online and I went down to see and to inspect how the cabinet really was. After having observed, I instantly picked it up. Great job :). Thank you so much.

15 October 2015
Unprompted review
Rated 3 out of 5 stars

Vanity & Mirror Purchase

The quality and price of the mirror and vanity were great, the communication after the order was placed let a lot to be desired. I placed the order, received an email that it was placed then nothing. Never received any emails on shipment and I had to make three calls to get an update. Pretty frustrating and they only deliver to the curb, you have to figure it out from there.

11 October 2015
Unprompted review
Rated 2 out of 5 stars

Good company but did not get what we originally ordered.

I am remodeling and putting our house up for sale--so are under a time constraint. I ordered a 30" vanity last weekend. The website said the vanity was in stock and would take 3 days to deliver. On Monday I called to verify the order and delivery date and was told the vanity was not in stock and would be a month to come in. At this point, I was running out of time. The manager at the Orlando store tried to help us by suggesting the 2" vanity, which he shipped right away. Although the vanity is nice, we have had to make several changes in the bathroom because the vanity is really too small. If we had known the vanity was not in stock, we would have ordered elsewhere.

4 October 2015
Unprompted review
Rated 4 out of 5 stars

Mostly a very good experience

People were very good to deal with. Product was delivered the day that they said it would be. Looks wonderful.
My complaint comes from the fact that there are no printed instructions so everything does not make sense. The website shows "product video" but it cannot be accessed. This slows down the entire assembly process.

27 September 2015
Unprompted review
Rated 5 out of 5 stars

Great service!

I purchased a double vanity without a top and two vanity mirrors. The website was easy to use and the options were clear. I received a prompt call to schedule my delivery. On that call the service agent confirmed that I didn't intend to order a top. The delivery driver was very courteous and called me early on the delivery day to give me an approximate ETA. He called again a half hour before he arrived as he offered to do. He was friendly and took care to make sure I was satisfied with my purchase. He again checked to make sure I intended not to order a top. He removed all packing materials at my request so I could fully inspect my items. The items arrived in perfect condition and were exactly as described on the website.

23 September 2015
Unprompted review
Rated 4 out of 5 stars

Love the vanity and mirror

We ordered a vanity cabinet that we absolutely love and the freight company, Conway, did an excellent job of delivering it with no damage. I was so relieved. There was a manufacturing defect that we found the next day and after a not so great start, we did resolve the issue to our satisfaction. We will look here for our master bath next year.

20 September 2015
Unprompted review
Rated 5 out of 5 stars

EXCELLENT CUSTOMER SERVICE AND PRODUCTS

Our visit to Home Design Outlet Center (HDOC) was very fruitful. We saw a lot of choices and was able to see (via pictures) products not on the floor. The staff members were very helpful. This allowed us to decide and select a vanity, top and basin, exactly like we sought.
I will highly recommend HDOC, and will use them in the future.

18 September 2015
Unprompted review
Rated 5 out of 5 stars

Very impressive

Impressive service, very helpful when placing order and fast delivery. Just installed and this is a quality product at a good price. Also sent out a flange that we needed to install free of charge and fast. Highly recommended!

14 September 2015
Unprompted review
Rated 4 out of 5 stars

I was very happy with the quality of my new vanity, top and mirror.

The first vanity top delivered was cracked and in pieces when I opened the box. I was very disappointed, not only with that, but the fact that there is no assistance provided by the driver/delivery person to at least get the products into the unit and immediately check their status before departing. In the middle of a work day, I could not find a second person to help me get the items into my unit. HDOC does deserve credit for being very easy to work with on returning the damaged top and exchanging it for a new one without any hassle. I am very happy with the final, non-damaged products.

12 September 2015
Unprompted review
Rated 5 out of 5 stars

Fast shipping/beautiful vanity

The vanity is beautiful and it arrived within a few days, packaged well. When I had to chat with customer service, they were very helpful and courteous.

11 September 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look