Great service received on the chat line, they helped me describe the item I was looking for without any part number or reference, it was sold out and they were great enough to offer to order it for me... See more
Company replied
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Review summary
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Online store a pleasure to navigate. Got my part within 3 days. Was struggling with something so whatsapped their live chat at 5.30pm and received immediate assistance to sort out the issue. A pleasur... See more
Reached out to Homecraft through their WhatsApp acc and They answered within 5 minutes! Helped find the exact part compatible with my appliance. Couldn't recommend them enough.
Company replied
I received excellent service. Buying online was convenient and felt very secure. My order was processed quickly, and when I went to collect it, the staff were friendly, professional, and helpful. Over... See more
Company details
Written by the company
The online store for all your genuine parts & accessories. It's easy with Homecraft Spares At Homecraft Spares, we’re passionate about helping you extend the life of your appliances by supplying high-quality, genuine spare parts that won’t void your manufacturer’s warranty. We believe in repairing rather than replacing, helping you save money while keeping your appliances running like new for longer.
Contact info
148 9th avenue highlands north, 2192, Johannesburg, South Africa
- homecraftspares.co.za
4.8
Excellent
89 reviews
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Replied to 100% of negative reviews
Typically replies within 1 month
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Excellent service
From the gentleman who answered my call checking for the correct spare to the tracking of my order. Excellent service. Thank you
12 March 2026
Happy about the system u use to…
Happy about the system u use to order,the delivery came before time,happy about that
10 March 2026
Great service and quick delivery.
Contacted through whatsapp for part that was out of stock. They responded quickly, ordered the part and kept me updated. Once in stock I purchased and was delivered promptly to Cape Town. Great service.
9 March 2026
Seamless ordering process
Seamless ordering process, swift delivery. Product is correct, easy fitment, with very minor fitment modification required.
6 March 2026
Great customer service and service overall
Honestly the best, placed my order on the 06th of March and it arrived 9th of March. Customer service is great, all the questions I had were answered and resolved quickly.
6 March 2026
Great and fast service
Great and fast service. Product is great condition. We did order the incorrect size, but they assisted is a professional manner to resolve it.
5 March 2026
Got what I wanted at the good price and…
Got what I wanted at the good price and the quality is the best.
Also the salesperson is very helpful
3 March 2026
Quick and efficient service
Quick and efficient service. Absolute seamless process. Got the part within a few days.
23 February 2026
Prompt and Professional
Thank you so much Homecraft, my experience was nothing short of amazing, delivery was quick and they kept me updated throughout, I definitely recommend them!
6 February 2026
Very good delivery
4 February 2026
Replacement of a freezer draw
My freezer drawer was broken, and they responded very quickly to replace it. The delivery was fast, and the service was professional and friendly. Thank you very much — I really appreciate the excellent service.
28 January 2026
Homecraft were so quick with my order
Homecraft were so quick with my order. I urgently needed the top freezer drawer and they helped get it to me. I didn't know where to find the model number of the fridge and I was guided on how to find it. They attended to my query after hours. They didn't have stock of the item but by 3pm the next day, they had it available for me and I was able to place the order and pay for it . I placed my order after 3pm that day and by the next afternoon, I received the item. Definitely recommend Homecraft for they efficiency and promptness.
26 January 2026
I appreciate how they tracked down the…
I appreciate how they tracked down the requested item for me in only a short span of time, whilst maintain good communication thorougout the process.
20 January 2026
Buying from you was great will buying …
Buying from you was great will buying from you you sgain
5 January 2026
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