Home Counties range cooker repairs Reviews 

32
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Quick response to enquiry; visit scheduled in short time-frame; arrived on time and carried out required work quickly and efficiently. Very satisfied.

Company replied

Rated 5 out of 5 stars

A brilliant team! Michael gave me faith after days of being given the run around by another engineer. Michael ascertained very quickly that the brand new range cooker was in fact faulty! (Two fa... See more

Rated 5 out of 5 stars

Quickly diagnosed all the faults on our 19 year old Britannia, supplied a quote before undertaking the work, retrieved all the necessary parts from the van and fixed the lot in an hour. Both efficien... See more

Company replied

Rated 5 out of 5 stars

How delighted we are to have found this company to repair our Britannia oven. Having given Nick a brief resume of what was wrong he arrived a few days later and was able to repair the oven straight aw... See more

Company replied

Company details

  1. Appliance Repair Service

Written by the company

Warranty and after sales service for ILVE and Bertazzoni, bespoke service for Britannia cooking appliances. Working in the appliance industry since 1985, for further insight please review our LinkedIn profile. Please visit our website for more information and details on our service/repair options. For examples of our work please refer to our Facebook page. We are part of an affiliated network covering the UK. Including: KitchenEX, ILVE UK, Bertazzoni UK, Midland Range Cooker Repairs Ltd, Range Cooker Care, Home Counties Range Cooker Repairs. Registered trade marks and ©️may apply, some branding used for identification purposes only.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.7

All reviews

(32)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt and efficient, highly recommended.

The engineer arrived on time, he diagnosed the problems with our 22 year old Britannia range cooker, he told us how much the repairs would cost, carried out the work and tested the oven. He was clean and tidy, polite and friendly and I have no hesitation in recommending this company.

14 November 2023
Unprompted review
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Reply from Home Counties range cooker repairs

Thank you for taking the time to write a review!

Rated 5 out of 5 stars

A Fortunate Find

How delighted we are to have found this company to repair our Britannia oven. Having given Nick a brief resume of what was wrong he arrived a few days later and was able to repair the oven straight away. Moreover, he also noticed a couple of ignition switches were failing and was able to replace these at the same time. A very efficient and courteous service all round and we would not hesitate in recommending Home Counties Range Cooker Repairs to anyone else.

9 November 2023
Unprompted review
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Reply from Home Counties range cooker repairs

Many thanks for taking the time to write a review!

Rated 5 out of 5 stars

Prompt, reliable and efficient service.

Prompt reliable and efficient service. Appointment arranged within a week of initial contact. Repair engineer arrived on time. My Britannia range cooker is twenty four years old, other companies contacted could only suggest replace the cooker, parts not available. The repair engineer had a wide experience with the make and all the (many) parts required in his van!! Work efficiently and with great expertise, courteous and good humoured. Left us with a cooker which now works like new. All in all a superb, proffesional business which I can thoroughly recommend.

7 November 2023
Unprompted review
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Reply from Home Counties range cooker repairs

Thank you for taking the time to write a review!

Rated 5 out of 5 stars

Perfect Service

Pleasent suprise to find that Nick had every part he could possibly need already in his van. No having to order parts and come back later. Replaced door hinges on our Ilve Range in 20 minutes. I mentioned that we had difficulty lighting some of the burners, Nick asked if we wanted that sorting out ( not part of initial enquiry ). Parts in van, sorted in a few minutes. Brilliant service.

18 October 2023
Unprompted review
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Reply from Home Counties range cooker repairs

Thank you Tony for taking the time to leave a review!

Rated 5 out of 5 stars

Excellent service

Nick provides a great service at a very fair price and is really helpful and easy to deal with. He got our Ilve range working again and immediately recognised the issue. We’d certainly recommend his services.

4 August 2023
Unprompted review
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Reply from Home Counties range cooker repairs

Thank you for taking the time to leave me a review!
Much appreciated.

Rated 5 out of 5 stars

The best Gas Cooker Service & Repairs...

Nick was extremely professional and highly knowledgeable. The attention to detail was refreshing from using yoga mats to protect the surfaces and equipment to the care taken when working on the gas cooker not to damage or scratch anything.
The full service covered everything a full barrage of tests on the entire oven.
The replacement parts were in the engineers van, we had all 6 heating coils replaced, a couple of igniters weren't working, and a couple of hob dials needed adjusting. finally Nick calibrated the oven temperature to the dials to make sure it was accurate.
Generally very happy with the communication, prompt arrival and professional service.
Highly recommend this service and I will be calling them in the future for any oven repairs that may pop up.

6 January 2023
Unprompted review
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Reply from Home Counties range cooker repairs

Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Top class service.

Extremely happy with service. We have used this company before and cannot recommend them highly enough. Very knowledgeable staff, thorough with both services and repairs. Straight forward explanation of what needs to be done and always confirm the price of parts and labour onsite to get permission to proceed. Parts are always on board so no need for a return visit. Genuine pride in work too. We won't use anyone else!

5 October 2022
Unprompted review
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Reply from Home Counties range cooker repairs

Thank you for your time giving this review, much appreciated.

Rated 5 out of 5 stars

These guys totally know their cookers

These guys totally know their cookers! He came he saw and he fixed it! And had the parts with him. A big thank you to a v nice man who fixed our cooker.

10 May 2022
Unprompted review
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Reply from Home Counties range cooker repairs

Thanks for taking the time to leave a review!

Rated 5 out of 5 stars

My Britannia Cooker repair and service

My trusty Britannia cooker required a repair to ovens and a general service. I contacted Nick at Home Counties Range Cooker Repairs. He was here very quickly and identified the problems. He also had the parts required, no waiting for weeks for them to be ordered. The service as usual was extremely thorough and efficiently undertaken.
In addition, he is such a very pleasant and courteous young man and is a joy to have in your home. I would certainly recommend him very highly and will certainly use again.
Rosemary Hook

15 March 2022
Unprompted review
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Reply from Home Counties range cooker repairs

Thank you for taking the time to leave a review Rosemary.
Much appreciated.
The order for your plinth kit was placed yesterday.
Kind regards,
Nick.

Rated 5 out of 5 stars

Nick turned up at the allotted…

Nick turned up at the allotted time,very professional
Service can't fault his work.dave and chris

3 March 2022
Unprompted review
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Reply from Home Counties range cooker repairs

Thank you for taking the time to leave a review, much appreciated.

Rated 5 out of 5 stars

Excellent service

Excellent service carried out by friendly, efficient engineer who knew exactly what he was doing.

24 February 2022
Unprompted review
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Reply from Home Counties range cooker repairs

Thank you very much for taking the time to leave a review.

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