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Home Cosmetics Reviews 

459
•
TrustScore 4.5 out of 5

4.3

Cosmetics and Perfumes Supplier
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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive prices across a great selection of items, noting that the online store is very easy to use for placing orders smoothly. Consumers also point to the incredibly fast delivery service, mentioning that purchases arrive safely within a couple of days and are securely packaged. However, some people mentioned issues with product quality, stating that certain fragrances did not smell right, lacked strength, or faded very quickly. A few other consumers also felt that deliveries were unexpectedly delayed, or that their items did not arrive at all as anticipated.

What people talk about most

Product

Customers had positive experiences with product, noting great prices, beautiful packaging, and long-lasting... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting unbelievable speed and... See more

Price

Reviewers mention positive feedback about price, highlighting competitive costs that are well below major... See more

Order

Users describe ambiguous interactions with order processes, reflecting a wide variety of experiences. Many... See more

Quality

Reviewers highlight ambiguous aspects of quality, expressing mixed experiences with their purchases. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant experience ordering from Home Cosmetics 💗 Fabby price on quality brand items and delivered in 2 days from order being placed. Items arrived well packaged and covered in tape marked “Fragi... See more

Company replied

Rated 5 out of 5 stars

Excellent service - the product was delivered within 2 days and I was kept updated on the delivery schedule. I bought a perfume gift set and it was packaged very well. This is the first time I have bo... See more

Company replied

Rated 5 out of 5 stars

My purchase arrived very quickly and was well packed. The price was highly competitive and the website easy to use for ordering. I would have no hesitation recommending Home Cosmetics to anyone.

Company replied

Rated 5 out of 5 stars

Super fast delivery even here in a remote part of Ireland. Good quality perfume at a really good price and they give points too for further discounts

Company details

  1. Cosmetics and Perfumes Supplier
  2. Flavours, Fragrances and Aroma Supplier
  3. Perfume Store

Written by the company

Home Cosmetics is a leading Fragrance & Cosmetics retailer based in Ireland. We offer a wide range of premium Men & Women’s Fragrance & Cosmetics, with over 1300 products from more than 80 big-name brands such as Hugo Boss, Paco Rabanne, Clarins, L'Oréal, and many more. Explore our curated collection today and find the ideal gift.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

459 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.3

All reviews

(459)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

The company delivered the wrong item

The company delivered the wrong product. Not as they advertised on their website.

30 April 2024
Home Cosmetics logo

Reply from Home Cosmetics

Hi Naphie

We are deeply sorry for this error.

Please get in contact with us at info@homecosmetics.co.uk if you wish to return this product for a full refund.

Kind Regards

James

Rated 1 out of 5 stars

I ordered eau de parfum DKNY 100mls and…

I ordered eau de parfum DKNY 100mls and I received eau de parfum energising spray. I am aware that the scent is not as strong. Very disappointed

28 April 2024
Home Cosmetics logo

Reply from Home Cosmetics

Hi Susanne

We are deeply sorry for this error.

Please get in contact with us at info@homecosmetics.co.uk if you wish to return this product for a full refund.

Kind Regards

James Home cosmetics customer service

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