A nice sturdy nesting box. Slightly tricky to put together as some pre screwed holes were directly opposite a very hard knot, so we moved them. Looking forward, hopefully to 5 families of sparrows mov... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought this as a present for my son. He was very pleased with his bird table, he said it went together easily and was pleased with the three tier aspect as it stops the pigeons eating all of the f... See more
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Purchased a beautiful bird table as a gift. Issue with DPD not Home& Roost fault here but how James resolved gives a true measure of this company and how much it values it's customers. On the back... See more
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We bought the three tiered six foot rabbit hutch good quality was fairly easy to assemble looks great and my bunnies love it 🐰🥕♥️. Loved the sweeties that came in the packaging I couldn't eat them a... See more
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Company details
About Home & Roost
Written by the company
About Home & Roost
Do you need a Rabbit Hutch, Run, or Guinea Pig cage? Does the family Dog or Cat deserve a new top of the line luxury outdoor house? Or is there a keen twitcher in the family who would love a new Bird Table for their garden?
Here at Home and Roost you could say we're a little animal crazy and between the staff here we have most pet types covered. We love supplying market-leading products our customers love and giving a first class service.
Our Mission
Need a better Hutch? We are the UK's number one retailer for Out-Door Rabbit Hutches, Rabbit Runs and Guinea Pig Cages.
Made In Great Britain
A proud member of the Made in GB Campaign.
Unlike the thousands of importers who use the Far East for sourcing products, we invest in Great Britain. All our wooden products are made right here in the UK. We believe that building a firm foundation of High-Quality Products and second to none customer service has helped us rise above the competition. Because of this dedication, we have now joined the list of companies who export to Europe!
Contact info
The Hanger, The Loop, CT12 5DE, Manston, United Kingdom
- 01843 263828
- hello@homeandroost.co.uk
- homeandroost.co.uk
4.7
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service
Excellent service. Good communication and fast delivery. The second one I’ve bought.
8 May 2026
Reply from Home & Roost
Thank you for your lovely feedback! We're so pleased to hear you've come back for a second purchase and that you found our communication good and delivery fast. We really appreciate your recommendation and support.
Very good customer service
Very good customer service. James was very helpful. Bird table is great. Very quick delivery
8 May 2026
Reply from Home & Roost
Thank you for your lovely feedback, Anne! We're so pleased to hear that you found our customer service very good and that James was able to help you. It's great to know you're happy with the bird table and that the delivery was quick.
We really appreciate you taking the time to share your experience.
Amazing hedgehog house!
After watching David Attenborough about secret garden we treated our garden to a hedgehog house from home and roost, with bowls and food. The delivery was super quick, the quality is incredible for the price. And would you believe, we have a resident hedgehog already! Over the moon happy.
1 May 2026
Reply from Home & Roost
Thank you for your lovely feedback! We're so pleased to hear that you found the hedgehog house to be of incredible quality for the price and that the delivery was super quick. It's great to know that you already have a resident hedgehog enjoying the house — that's what it's all about! We really appreciate you taking the time to share your experience.
Great customer service
Great customer service
Happy to advise on a product I was interested in and would make a slight adjustment to fit.
Good range of products for my rabbits.
I have always used home and roost
And would defo recommend them.
30 April 2026
Reply from Home & Roost
Thank you for your lovely feedback! We're so pleased to hear you found our customer service helpful and that you appreciate the range of products we offer for your rabbits. It's great to know you've been a loyal customer and would recommend us. We really appreciate your recommendation and support.
Reply from Home & Roost
Thank you for your lovely feedback! We're really pleased to hear that you found the ordering process easy and the delivery fast. It's great to know you're happy with your new chicken house.
We really appreciate you taking the time to share your experience.
Surprisingly good.
Really easy to put together. Good wood, solid. Great for sparrows. Very happy. Thanks
6 May 2026
Reply from Home & Roost
Thank you for your lovely feedback! We're really pleased to hear that you found the assembly easy and that you're happy with the quality of the wood. It's great to know that the sparrows are enjoying their new home as well. We really appreciate you taking the time to share your experience!
Super fast delivery
Super fast delivery, excellent price for a wonderful bird feeder, I'm disabled but it still only took me a couple of hours to build it...... The birds love it, I love it in my new bungalow... Will be back regularly for feed etc...... Thank you 😎
6 May 2026
Reply from Home & Roost
Thank you so much for your wonderful review! 😊
We’re delighted to hear your bird feeder arrived so quickly and that you found it easy to put together. It’s even better knowing both you and the birds are enjoying it in your new bungalow! 🐦
Your kind words really mean a lot to us, and we’re so pleased you’ll be coming back for feed and supplies in the future. Thank you again for your support — we look forward to serving you again soon! 😎
The returns process was so easy
The returns process was so easy. The member of staff dealt with it very efficiently.
5 May 2026
Reply from Home & Roost
Thank you for your lovely feedback!
We’re so pleased to hear that you found the returns process easy and efficient. Our team always aims to make things as smooth and hassle-free as possible, so it’s wonderful to know we got it right for you.
We really appreciate your support and hope to see you again soon! 😊
Excellent Quality Product
Hedgehog house delivered promptly. Very pleased with the excellent quality. Added the hay and placed in a shady place in the garden. Amazed to see that within days a visiting hog has also added leaves to the sleeping area obviously happy with the new home. Glad I bought the tunnel to to stop my yorkie and neighbours cat from disturbing the hog.
5 May 2026
Reply from Home & Roost
Thank you so much for your lovely review! 🦔
We’re delighted to hear your hedgehog house arrived promptly and that you’re pleased with the quality. It sounds like your garden visitor has already made itself right at home — adding leaves to the sleeping area is definitely a good sign! 😊
We’re also glad the tunnel has helped keep your little hedgehog safe from curious pets while it settles in. Thank you again for your support, and we hope your new garden guest enjoys many cosy nights ahead!
Great delivery.
Great delivery.
Easy to put together with reasonable instructions.
Quality acceptable for price, may only last a few winters though.
Overall a good experience.
4 May 2026
Reply from Home & Roost
Thank you for your honest and thoughtful review!
We’re really pleased to hear you were happy with the delivery, found the instructions easy to follow, and overall had a good experience with us. We also appreciate your balanced feedback on the product quality and durability — comments like yours are genuinely helpful to both us and future customers.
Thank you again for your support, and we hope you continue to enjoy your purchase over the coming seasons! 😊
It was exactly what we wanted
It was exactly what we wanted.
It arrived safely and on time.
Communication with company was excellent.
5 May 2026
Reply from Home & Roost
Thank you for your lovely review! 😊
We’re so pleased to hear that everything was exactly what you wanted and that your order arrived safely and on time. It’s also wonderful to know you were happy with the communication from our team throughout the process.
We really appreciate your support and hope to welcome you back again in the future!
Ordered an outdoor cat shelter
Ordered an outdoor cat shelter. Delivery was quick but unfortunately there was an issue with a part. Emailed them and they were ever so accommodating. They sent a replacement part out to me the same day. Unfortunately, there was an issue with the carrier and once again I emailed. They where absolutely wonderful to deal with (It was poor James that was trouble shooting the carrier company on my behalf). I cannot praise and recommend this company more. Fantastic products at reasonable prices and their customer service is second to none 👏👏
5 May 2026
Reply from Home & Roost
Hi Julie,
Thank you so much for your lovely review and for your patience throughout the whole process. We’re sorry there were a few hiccups along the way, but we’re so pleased we could get everything sorted for you in the end. James will be especially happy to hear your kind words — he always goes above and beyond to help our customers.
It means a lot to hear that you’re happy with both the outdoor cat shelter and the service you received. Thank you again for your recommendation and support, it truly means the world to us. Wishing your furry friend many cosy days ahead! 🐾
Do not recommend
Very disappointed with this three-story rabbit hutch. Several parts arrived faulty or didn’t fit properly, with missing/misaligned holes that made assembly difficult. The instructions were unclear and didn’t match the parts provided, turning what should have been a simple build into a frustrating experience.
For the price, I expected much better quality and accurate instructions. I wouldn’t recommend this product unless improvements are made.
28 April 2026
Reply from Home & Roost
Thank you for your feedback, Kirsty. We’re really sorry to hear you were disappointed with the assembly experience and the condition of some of the parts received.
We did respond to your concerns regarding the damaged items and offered replacement parts, although we understand you chose not to proceed with these. We appreciate your comments regarding the instructions as well. While many customers do find them straightforward, we understand everyone interprets assembly guides differently, and your feedback is helpful as we continue looking at ways to improve and make them clearer for all customers.
We’re sorry your experience did not meet expectations and appreciate you taking the time to share your comments.
Great website to use
Great website to use. Very easy to navigate and well explained goods. The goods on sale are of a really good quality. I’ve just purchased two Hedgehog feeding Stations. They are made of a high quality wood and the lid is an excellent waterproof material. Well made construction is really good. The price is excellent. The delivery service is excellent too. I’ve never had to use customer services but I’m sure that they would be very helpful. Bird seed and suet products are always gone so it must be a 👍 from the birds.
5 May 2026
Reply from Home & Roost
Thank you for such a lovely and detailed review, Yvonne! We’re so pleased to hear you’ve found the website easy to use and that you’re happy with the quality of the products.
It’s great to know the hedgehog feeding stations have impressed you with their build quality and waterproof finish, and that you’ve been pleased with the pricing and delivery too. We also love hearing that the bird seed and suet are disappearing quickly — definitely sounds like a big thumbs up from your garden visitors! 🐦🦔
We really appreciate you taking the time to share your experience and your continued support.
Reply from Home & Roost
Thank you for your feedback, Darrall! We’re really pleased to hear you’re happy with the quality of the coop and found it great value for money. We appreciate you taking the time to leave a review.
Great service
Great service. I had a problem with my cat hutch and ‘Home and Roost’ dealt with it quickly and were incredibly friendly in the process. I would absolutely recommend this company.
4 May 2026
Reply from Home & Roost
Thank you for your lovely feedback, Emily! We’re really pleased to hear the issue with your cat hutch was sorted quickly and that our team were friendly and helpful throughout.
We really appreciate your recommendation and you taking the time to share your experience.
Completely satisfied
Very pleased with the service and quality. Exactly as expected. Thank you
4 May 2026
Reply from Home & Roost
Thank you for your feedback, Pat! We’re really pleased to hear you were happy with both the service and quality, and that everything met your expectations. We appreciate you taking the time to leave a review.
Very good company great customer…
Very good company great customer service when there was issue with courier company customer service dealt with fast and followed up very impressive.
The hutch was great quality 1 of the best I have bought. It was steady to put together as I was on my own ideally 2 people better. Love the sweet touch in the instructions thank you was lovely.
I will be ordering another after payday
27 April 2026
Reply from Home & Roost
Thank you for your lovely feedback, Melanie! We’re so pleased to hear our team were able to step in quickly and help resolve the courier issue for you, and that you found the follow-up service so impressive.
It’s great to know you’re happy with the quality of the hutch too — especially as a solo build, even if it’s a bit easier with two! We’re also really glad you enjoyed the little touch in the instructions.
We really appreciate your kind words and look forward to helping you again after payday!
Reply from Home & Roost
Thank you for your feedback, Arron! We’re really pleased to hear you’re happy with the bird table and the service you received. We appreciate you taking the time to leave a review.
Great Customer service.
Really helpful when I had put in the wrong address was sorted in minutes, dispatch was fast and so was delivery, would definitely recommend.
2 May 2026
Reply from Home & Roost
Thank you for your lovely feedback, Tara! We’re really pleased we could quickly help get the address corrected for you and that everything arrived promptly afterwards.
It’s great to know you were happy with the service and delivery. We really appreciate your recommendation and you taking the time to share your experience.
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