I ordered a €25 Roblox gift card via holyo.shop and never received it. The seller ignored all messages. A PayPal dispute has been filed. Roblox Corporation has been informed as this site appears to mi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
SCAM Everyone! Protect your money! I lost 250 euro. Received link to get codes - 404 ERROR!!! No one respond for 10 days! Only automated respond says they are on Eastern Hollidays. DO NOT BUY... See more
I made several orders in the past and the codes (when it comes to Steam) were delivered instantly. As of 5th of September it seems like they don't send it instantly anymore, it takes somewhere around... See more
They recently made some changes to the wallet (they removed it) and also the previous codes were no longer working. I've reported the issue to the customer support and they managed to change the cod... See more
Company details
Written by the company
Holyo is the company behind HolyoCard, a universal gift card for more than 50 popular games and entertainment vouchers. HolyoCard can be purchased in select retailers in Romania and Czech Republic. Go to holyo.com to see all partners like PlayStation, Xbox, Nintendo, Fortnite, Roblox, Netflix, Spotify, league of Legends, Valorant, PUBG, Free Fire, Steam, Twitch, Razer Gold, Spotify and more.
Contact info
Werner Hartmann Strasse 6, 01099, Dresden, Germany
- support@holyo.com
- holyo.com
2.3
Poor
241 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good but 1h and me gift card still not…
Good but 1h and me gift card still not working it olny 1 time
31 May 2023
Reply from Holyo GmbH
Thank you for the good review. Typically we send out vouchers within a few minutes. However, we do experience some delays due to technical issues - sometimes on our side and sometimes on supplier side. We are taking measures to reducing these cases to an absolute minimum as we know how annoying it is to wait for a code that you need to keep playing...
Thanks again for your understanding and the positive review! 💛
I didnt recieve my order
Today I bought 2 coupons for Steam and I only got one. Low quality service.
2 July 2023
Unprompted review
Reply from Holyo GmbH
Hi Christopher, we are really sorry we kept you waiting. We had some technical issues that led to some delays. Typically we send out codes instantly.
Reply from Holyo GmbH
Hello,
we 100% share your frustration! Roblox recently made some important changes to their platform. Since April 24, 2023, gift cards and vouchers can only be activated on Roblox accounts with the same currency. That is, most Romanian and Czech users are no longer able to activate Roblox vouchers denominated in EUR or USD.
However, Roblox hasn’t made digital codes available in RON and CZK in time for this change. This is true not only for Holyo but for all of Romania and Czech republic.l.
We expect to have Roblox vouchers denominated in RON and CZK soon and will inform all our users when they are available.
Again, we understand your frustration and hope that Roblox will provide a solution quickly.
Best regards,
Your Holyo Team
It takes too long to get the code
It takes too long to get the code
Everything else is good👍
29 June 2023
Reply from Holyo GmbH
Hi Ivan, we had some technical issues that led to some delays. Sorry we kept you waiting. Typically we send out codes instantly.
All went smooth
All went smooth. The holoyo card activated instantly although it said it could take up to 24h. From the funds I ordered a Steam card which took 30-40 min to activate. All went good and they seem to have no markup (or at least it's very small). Fullheartedly recommended!
29 June 2023
Reply from Holyo GmbH
Thank you, Radu 💛
The site is really hard to acces.
3 February 2023
Reply from Holyo GmbH
Hi there, you are probably right. We are working on this and hope to have an improved user experience soon. Stay tuned. :-)
Good variety of services
Good variety of services, wish I could find more gaming related stuff
Prices are very good, no hidden fees.
The product are delivered instant and are always legit.
Recommend!
1 June 2023
Reply from Holyo GmbH
Thank you! If you miss any digital products, let us know and we may be able to add it
Reply from Holyo GmbH
Hi Bogdan,
we know we are not perfect. But we are willing to improve. Let us know what we need to do better.
Thanks,
Your Holyo Team
Reply from Holyo GmbH
Hello,
we 100% share your frustration! Roblox recently made some important changes to their platform. Since April 24, 2023, gift cards and vouchers can only be activated on Roblox accounts with the same currency. That is, most Romanian and Czech users are no longer able to activate Roblox vouchers denominated in EUR or USD.
However, Roblox hasn’t made digital codes available in RON and CZK in time for this change. This is true not only for Holyo but for all of Romania and Czech republic.l.
We expect to have Roblox vouchers denominated in RON and CZK soon and will inform all our users when they are available.
Again, we understand your frustration and hope that Roblox will provide a solution quickly.
Best regards,
Your Holyo Team
fair service
when the code delivery deadline wasn't met, I got an extra code for free as an apology, which is great and fair. I will definitely use their services again.
29 May 2023
Reply from Holyo GmbH
Thanks for the good review! Happy to help
Very good, but with a tiny problem
Everything went well, but I have put 4 stars because I haven't seen a place on the website where I could find instructions for getting a link for Discord Nitro (what I have ordered). Because of that, I had to get support to find the answer to my problem.
4 May 2023
Reply from Holyo GmbH
Hello!
The redemption instructions are always displayed on the product page below the product description. However, we agree that we need to make them easier to see.
Thanks for your feedback!
The app worked great but the only…
The app worked great but the only problem is that i wasant waitong and the order mase me wait 1 min.The other 2 that i ordered comed instant.I wanted to do 4.5 stars but 4 stars is ok.
1 April 2023
Reply from Holyo GmbH
Thanks for the good feedback. Sometimes technology is slower than we want and it takes a moment for us to deliver your codes. We are striving to deliver every order immediately.
Refunding Policy
The refunding policy is great but i wouldn't recommend contacting support after you got scammed because they wont do anything about it and just tell you "we apologise for the inconvenience"still even if a code from 1 or 2 years before isn't working and just now you decided to contact support holyo will still provide you with a refund if your theory if proven to be true. it's a really great service for saving money on giftcards and it has more options to add funds to your wallet.i hope this company ends up big in profit and more options for diffrent countries.For short the answer is I Absolutely Love It!!!.
27 March 2023
Reply from Holyo GmbH
Hi Darius,
Thank you for your good and detailed feedback! And thank you for being a loyal customer.
Our customer support will continue to help and we will continue to make Holyo and HolyoCard even better.
Because of the nature of vouchers, we advise to treat HolyoCard like money. Whenever a HolyoCard is redeemed, we cannot know whether this card has been stolen or legitimately purchased in retail. If your HolyoCard has been stolen, please report this crime to the authorities. You can also contact our customer support and attach an image of the receipt. This way we may be able to deactivate the HolyoCard before it is being redeemed.
I hope this information helps you and other customers.
All the best,
Your Holyo Team
My experience
Emails are very fast but the problem im having is the conversion rate on the prices to euro to ron, it just too irritating and annoying by the time goes.
28 February 2023
Reply from Holyo GmbH
Hi Edi,
Thank you for using HolyoCard!
We seek to offer good and fair prices for all our products and in all currencies. However, one of the advantages of HolyoCard is also its disadvantage: You can use cash to buy a HolyoCard in supermarkets and other shops. While that is a great benefit to many users, it also means that we have to pay a commission to the retailer for making HolyoCard available. This makes some of our products more expensive than we wish for. HolyoCard is growing rapidly and we expect that we can negotiate commissions so that we can offer even better prices to you and all customers going forward.
Thanks for being a loyal customer. Please keep the feedback coming. We use it to make Holyo and HolyoCard even better.
KInd regards,
Your Holyo Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.