Hollywood Hair Reviews 

73
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the talented and professional staff members for their welcoming approach and incredible dedication during appointments. Reviewers highlight how the amazing team consistently listens to expectations to deliver wonderful results every single time. Consumers are extremely happy with the natural-looking, lightweight, and exceptionally high-quality hair extensions provided at the salon. People also deeply appreciate the comfortable atmosphere, beautiful color matching, and the meticulous attention given to every visit. Many loyal individuals note that they always leave feeling confident, fully satisfied, and extremely eager to return for future appointments.

What people talk about most

Staff

Clients share deep appreciation for the staff, frequently highlighting their exceptional skill,... See more

Service

Customers consistently note positive experiences with service, highlighting the exceptional professionalism,... See more

Product

Customers expressed great satisfaction with the high quality and natural look of the hair extensions and... See more

Quality

People report positive experiences with quality, expressing immense satisfaction with the natural look and... See more

User experience

Users describe satisfaction with their user experience, highlighting a welcoming team and fantastic service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My hair was my biggest insecurity for years. My self-esteem was so low because of it—especially when everyone keeps saying how beautiful hair instantly boosts a woman’s beauty. And honestly… it’s... See more

Company replied

Rated 5 out of 5 stars

I’ve just had another hair thickening and extension appointment. During my first visit I was taken care of by Jeffrey, and today Kaja looked after me. As always, the service was provided in a warm... See more

Company replied

Rated 5 out of 5 stars

I had my hair extensions done here and I’m honestly in love with the result! Kaja was the one who took care of me she is incredibly talented, professional, and made me feel so comfortable the who... See more

Company replied

Rated 5 out of 5 stars

Kaja did my hair extensions and I couldn’t be happier with the result! The hair looks so natural, soft, and beautifully blended. The salon is absolutely stunning with a relaxing, elegant atmosphere. T... See more

Company replied


Company details

  1. Hair Extension Technician
  2. Hair Extensions Supplier
  3. Hair Salon
  4. Hairdresser

Written by the company

Hollywood Hair is an internationally operating hair extension company, where you can experience unparalleled service. Our experts provide the finest hair extensions services tailored to meet your unique needs. Discover a revolutionary hair extensions method exclusive to Hollywood Hair - invisible, expert-crafted, and unmatched in quality. Our extensions use a unique, expert method that ensures a seamless, natural look and feel. Invisible and secure, they're the best in the industry. We use only the highest quality, natural Slavic hair for our extensions, ensuring longevity and a flawless finish.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

73 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(73)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

80g ktips with Jefferey (perfection)

Jefferey was absolutely lovely, i got ktips 80g done for the first time plus a keratin treatment a week prior. Surprisingly not painful at all and the shade match is UNREAL. Since its all manually done, its perfect. Jeff was very detail oriented and did not push me to get anything extra like some stores tend to do. He was so kind and made sure to listen and understand my vision, and boy did he COME THROUGH! plus he’s an absolute delight to be around so sitting in a seat for hours didnt feel like a hostage situation whatsoever! I’m very picky and cynical when it comes to stylists and he’s my new go to person x

29 July 2025
Unprompted review
Hollywood Hair logo

Reply from Hollywood Hair

Thank you so much for your kind words! 😊 We're thrilled to hear you had a great experience with us. Your support truly means a lot, and we're always here if you need anything in the future.
Thanks again for taking the time to share your feedback!

Rated 5 out of 5 stars

Grazie Mille Mateusz 🙏❤️

After spending my vacation in the sun, my hair completely changed color and turned into a bright carrot shade. I was honestly worried nothing could be done to make it look natural again — but then I went to Mateusz. He worked absolute magic, restoring my hair to a beautiful, soft, and natural color that suits me perfectly.

Mateusz is not only highly skilled, but he also takes the time to really understand what you want and what will work best for your hair. His eye for color is incredible, and he uses techniques that make the result look effortless and healthy. I’ve been to many salons over the years, but Mateusz is truly one of the best colorists I’ve ever met. If you want someone who can transform your hair and make you feel amazing, I can’t recommend him enough! 🙏❤️

8 August 2025
Unprompted review
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Reply from Hollywood Hair

Grazie mille for your wonderful words! ❤️ It was a pleasure to help restore your hair and bring back a colour that makes you feel confident and happy. I’m so glad you’re pleased with the result — your trust means a lot to me. Enjoy your new look and see you next time! 🙏

Rated 1 out of 5 stars

Horrible is the word

Horrible is the word. The product shipping is nonexistent and they DHL lie nonstop. 8 weeks and no product or refund

6 June 2025
Unprompted review
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Reply from Hollywood Hair

Hello, thank you for your feedback. We’ve checked our records and cannot find anyone under your name who has visited our salon. We are a hair salon, not a shop, so it’s possible this review may relate to a different business. We contacted you to request more information, but unfortunately, we have not received a response. Please get back to us so we can clarify and address any concerns you may have.

Rated 5 out of 5 stars

I rate my hair extensions at the…

I rate my hair extensions at the Hollywood Hair salon in London 5/5 stars. They used the keratin method, which I found to be durable and comfortable. The hair looks natural. The key to success is choosing the right method and a professional. The stylist, Kaja, did a truly excellent job and styled my hair professionally. I recommend the salon for its professionalism and friendly service.

12 July 2025
Unprompted review
Hollywood Hair logo

Reply from Hollywood Hair

Thank you so much for your wonderful review! We’re delighted to hear that you’re happy with your extensions and the keratin method. Kaja will be so pleased to know her work made you feel great. We truly appreciate your recommendation and look forward to welcoming you back to Hollywood Hair soon!

Rated 5 out of 5 stars

Super extensions

I recently got my extensions done at Hollywood Hair and I’m super happy with the results. The whole team are so welcoming, friendly and professional and they really made me feel comfortable and taken care of. A huge thank you to Kaja for doing such an amazing job on my hair, I couldn’t be more happy with how it turned out. Thanks again to everyone at Hollywood Hair, I thoroughly recommend this salon to anyone looking for beautiful results and a great experience.

27 June 2025
Unprompted review
Hollywood Hair logo

Reply from Hollywood Hair

Thank you so much for your lovely words! We’re thrilled to hear you’re so happy with your extensions and that you felt welcomed and cared for throughout your visit. Kaja will be delighted to know her work made such a difference for you. We truly appreciate your recommendation and look forward to seeing you again at Hollywood Hair!

Rated 5 out of 5 stars

The place to go for extensions in London

It’s my second time visiting Hollywood Hair for extensions and they have both been incredible. The girls are lovely and so talented - great people to spend the day with in the salon! I’m absolutely thrilled with my keratin mini bond extensions which have transformed my hair from flat and lifeless into beautiful, long & full of volume! Shout out to Bogusia! 🥰

5 June 2025
Unprompted review
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Reply from Hollywood Hair

Dear Isabella, thank you for such positive feedback testiment for our hair extension knowledge and amazing customer experience. We look forward to see you again.

Rated 2 out of 5 stars

Damaging for hair

everything was okay however as much as they do their job good it will leave ur hair damaged no matter how good they do it ur hair will fall. for all girlies who are thinking of doing it be mindful when u take them off u will have less hair. it is not the people who do it or how they do it. it is just not healthy for ur hair as u will lose most of it when u take them off.

10 January 2025
Unprompted review
Hollywood Hair logo

Reply from Hollywood Hair

Thank you for your feedback. We’re truly sorry to hear that you feel this way and we’d love the opportunity to clarify a few important points.

At Hollywood Hair, we use our exclusive HH Nano Blend method, which is designed to be invisible, comfortable and non-damaging, as long as the extensions are applied, maintained, and removed correctly.

Hair loss after removal is not caused by the extensions themselves, but usually by:
– improper aftercare,
– using unsuitable products,
– or the natural shedding cycle (which continues during wear and may seem sudden once extensions are removed).

We offer a free check-up and aftercare consultation, and we stand by our commitment to protecting the health of your natural hair. Please contact us customerservice@hollywoodhair.co.uk or on 07349279858 (phone or Whatsapp) so we can assist you directly.

Rated 5 out of 5 stars

I had an amazing experience at…

I had an amazing experience at Hollywood Hair! The service was brilliant, and my hair extensions look incredibly natural—they blend seamlessly with my own hair. The salon has a fantastic atmosphere, making the whole experience even better. I’m beyond happy with the results and would highly recommend them!

21 February 2025
Unprompted review
Hollywood Hair logo

Reply from Hollywood Hair

Dear Zuzanna, thank you for your feedback and we look forward to see you soon again! xxx HH

Rated 5 out of 5 stars

Amazing salon

Amazing salon ! Great atmosphere and the women who work there ! A big thank you to Bogusia ! ❤️She is the one who contributed to my wonderful metamorphosis !
I recommend from the bottom of my heart ! I am very satisfied with my hair !
See you soon girls !

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Very profesional place

Love my visits at Hollywood hair!🥰 girls are always so friendly and helpful☺️
My hair extensions are very good quality and so comfortable🎀

20 January 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointing

Very disappointing, service my Mrs spent £1450 on her within 3 months most of it fell out on the return they pulled out of there own guarantee because they said we didn’t contact them, although my Mrs show them messages from their number, but they said they lost that phone lovely people poor service charged her again and wanted £800 to put it back to what it was the first time after being told it would last at least a year

17 December 2024
Unprompted review

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