Hollins Removals & Storage Reviews 

168
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, professional, and friendly throughout the entire moving process. People deeply appreciate the efficient service, noting that all belongings are handled with great care and extraordinary attention to detail. Some people were satisfied with how well the team accommodated short-notice bookings and successfully managed challenging weather conditions. Reviewers also highlighted the seamless user experience, noting that complex tasks like dismantling furniture and packing were managed effortlessly. Consumers consistently praise the punctual arrivals and the reassuring communication that completely removed any anxiety from the day.

What people talk about most

Service

Consumers find service to be exceptionally positive, expressing complete satisfaction with the professional... See more

Staff

Customers consistently note positive experiences with staff, describing them as exceptionally professional,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting seamless processes and professional... See more

Quality

Clients share positive opinions on quality, noting that vehicles and amenities are spotless and first rate.... See more

Customer service

Users describe positive interactions with customer service, expressing deep appreciation for the exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If ever a company deserved a 5 star rating its absolutely Hollins Removals and Storage. Its a big thing in your life, moving home and Gareth and his team make it as stress free as possible. He talks... See more

Company replied

Rated 5 out of 5 stars

Gareth and his team handled our house move last Friday, which turned out to be the hottest day of the year! I was so impressed with the service, especially given the horrendous temperatures. T... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic move with Gareth, Jay and Justin. They treated all of our possessions like their own, and packed two vans perfectly, genuinely a life-size game of Tetris. Most importantly, af... See more

Company replied

Rated 5 out of 5 stars

Professional set up. Great communication and interaction both before and during the move. Very organised. Excellent team work. Treated items like their own. Floor coverings within the home. All vulner... See more

Company replied


Company details

  1. Logistics Service
  2. also in
  3. Courier and Delivery Service
  4. House Clearance Service
  5. Real Estate Agency
  6. Storage Facility

Written by the company

Providing local and national coverage, based in Cheshire with a wealth of experience within the removals and storage industry. Our dedicated team strives to meet all our customer's requirements. We offer a full range of services to meet your every need, from commercial to residential moves we have you covered. We pride ourselves on our ability to provide a smooth, stress free move every time, ensuring the best possible customer experience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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No recent history of asking for reviews

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4.9

All reviews

(168)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hollins Removals were absolutely outstanding

Hollins Removals were absolutely superb. On moving day they took care of everything, even placing my TVs in protective boxes. They were incredibly courteous and friendly and made was was a very stressful day for me much easier. I can’t recommend them enough, I have used their services twice and both times they have been exceptional.

25 October 2024
Unprompted review
Rated 5 out of 5 stars

These guys were absolutely superb…

These guys were absolutely superb getting my mum's furniture over to Fakenham. Extremely professional but also very kind and patient. They even placed all the furniture in the flat for us perfectly. 100% recommended 👍

11 October 2024
Unprompted review
Rated 5 out of 5 stars

5 Star service ⭐️⭐️⭐️⭐️⭐️

5 Star service ⭐️⭐️⭐️⭐️⭐️
We can’t thank Gareth and his team enough for all they did on and during our house move day.
They were patient, calm and very organised..
They made the day a lot less stressful, such a great bunch to be around.
They worked so hard and nothing was too much trouble. Without any doubt we would highly recommend Hollins removals to anyone. Give Gareth a call you won’t be disappointed.

23 August 2024
Unprompted review
Rated 5 out of 5 stars

HRS were tremendous

HRS are the best removal company we have ever used by far. They were professional, courteous and great value for money. Our move from Cheshire to Snowdonia was seamless in every aspect. I wouldn’t hesitate to recommend them.

9 October 2024
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐


⭐⭐⭐⭐⭐
We recently used Hollins Removals for a long-distance move from a home that has been loved and cherished for years, and I cannot praise them enough for the care and professionalism they brought to the entire process. From the moment we contacted them, they were incredibly empathetic and supportive, understanding how emotional and challenging this kind of move would be.
Gareth and the team handled our belongings as if they were their own, taking extra care with fragile and sentimental items. Their attention to detail and the respect they showed for our home was remarkable. They also provided constant reassurance, answering all of our questions with patience and understanding, which made the experience far less stressful.
Their professionalism was evident in everything they did, and I’m so grateful to HRS for making this emotional transition easier with their warmth, skill, and dedication. If you're looking for a removals company that genuinely cares, look no further. Highly recommend!

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful and accommodating

Very helpful and accommodating
Careful with our goods and even watered our plants while our contents were in storage
Excellent experience from start to finish

16 September 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended...

What made our experience great with Gareth and his team was that they clearly demonstrated their experience at every stage, especially with moving older people (my parents are in their 80's).
They did everything they could to make the job of moving house as stress free as possible, and all the family would not hesitate to recommend them for their value, efficiency and consideration.

27 August 2024
Unprompted review
Rated 5 out of 5 stars

More than happy with the service we…

More than happy with the service we recieved from this company. They made a stressful situation a lot easier to handle. Very professional punctual and tidy everything was handled respectfully and placed where we wanted it. Highly recommend.

8 September 2024
Unprompted review
Rated 5 out of 5 stars

Best removal company ever

Gareth and his team moved our two properties into one. Every member of the team made life as easy as possible during a stressful period. They could not have been more helpful and they went above and beyond in terms of their customer service. We are extremely grateful to them and would highly recommend to anyone who is looking for a top quality service!

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service from Hollins in a north-south removal!

Outstanding service from Hollins and from Gareth in setting up the move.
We moved from Cheshire down to Surrey, requiring an overnight stay by the removal team. Making it more awkward, we wanted to move in on the Monday, requiring packing to be done on the Sunday. No problems. A team of 5 came to pack the vans for us and couldn't have been more helpful. Then when they came to move us in, they put everything exactly where we wanted it, including working out how to completely dismantle a wardrobe to get it over the top of the stairs and into our bedroom.
Good value for money and outstanding service, particularly from Gareth. Many thanks!

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent home move company

Excellent communication from start to finish. The team really put me at ease and took the stress off a very busy day. Organised, punctual and careful. Great protection equipment used to cover my belongings so they didnt get damaged, even a front protector. Highly recommended, will use again.

10 August 2024
Unprompted review
Rated 5 out of 5 stars

Move to storage

My move was on, my move was off, my move was on.... Gareth and his team dealt with my changes excellently, no qualms, no hassle.

On the day of the move 4 blokes (including Gareth) arrive at exactly the time they said they would and worked until they had finished. Clean, polite, helpful and friendly, they packed everything for us, we didn't need to lift a thing (pun intended). Couldn't recommend any firm any higher, they are great.

30 July 2024
Unprompted review
Rated 5 out of 5 stars

Great professional service

Great professional service! All my possessions were safely packed and delivered. Floors protected and front door padded to prevent damage. Friendly guys couldn’t do enough and even helped rebuild my wardrobe which was not quoted! Would thoroughly recommend!

27 July 2024
Unprompted review
Rated 5 out of 5 stars

100% amazing

I can’t praise Gareth, Stuart and Caitlin enough. They made a potentially stressful moving house day almost relaxing. Gareth was very understanding when I had to originally cancel my first move date. On the day they worked incredibly hard while I sat and watched 🙊. They handled my property with care using all protective covering for carpets and doors. All 3 of them were helpful, pleasant and couldn’t do enough for me. 100% recommend from me 😊

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding company!

Gareth (the owner) and Stuart his colleague. Were a delight to work with.
I required help emptying a storage locker to our new home, they were not only very efficient and professional, but also kind and friendly to be around. They encouraged me to sit and relax while they emptied the locker and assembled furniture where we required it.

Going a step further they had assembled a wardrobe that wasn’t safe having a piece missing from our initial move (we moved dissembled this ourselves no fault of this companies). They advised us that it would be safer to not use this wardrobe and moved it into the garage flat packed. No complaining at all! And assembled another piece of furniture for us, moving things around to make the most efficient use of the space we had.

All flooring was covered and protected!

I can’t speak more highly of them. I would highly recommend their local family run business and!

31 May 2024
Unprompted review
Rated 5 out of 5 stars

I recently used Hollins Removal…

I recently used Hollins Removal &Storage. Gareth and his team for my move, and I couldn't be happier with the service they provided. From start to finish, they were professional, efficient, and incredibly careful with my belongings. The team worked seamlessly together, making the whole process smooth and stress-free. They were punctual, friendly, and went above and beyond to ensure everything was done to my satisfaction. If you're looking for a reliable and top-notch removal service, look no further. I will definitely use them again for any future moves. Highly recommended! Thanks

20 June 2024
Unprompted review
Rated 5 out of 5 stars

Such a great service from start to…

Such a great service from start to finish. The team went above and beyond to make sure everything was sorted easily and took all of the stress out of moving. Everyone was so friendly, helpful and organised, I would highly recommend.

11 June 2024
Unprompted review
Rated 5 out of 5 stars

Gareth and his team have been amazing…

Gareth and his team have been amazing from start to finish with my office move. Helped supply boxes, communication was excellent, they worked swiftly but carefully on the day and got me moved in a stress free way. Would highly recommend their services. Thanks 🤩

18 May 2024
Unprompted review

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