Generally a lovely stay..but the flies and mosquitoes can be irritating at times..but mainly outdoors? A lovely host that's very helpful before you fly with all your necessary information for villa a... See more
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Holidu is a search and booking platform for vacation rentals that allows you to find your perfect accommodation and book for the lowest price. We partner with large online travel agencies, regional tourist offices and local specialists to provide you with the large selection you need to find the perfect rental for your vacation. Our proprietary image recognition technology detects if the same vacation rental can be found on multiple websites and will always show you the lowest price.
Germany
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Very poor experience, they cancelled my accommodation very close to my trip, with no other viable option. They shared some alternatives, 2 with very bad reviews and 1 which was way more expensive and with 1 bedroom less.
We have booked with MyChoice this time through the Holidu app for the past 3 years and for 2 years have had exemplary service. Has the company changed hands because we have had very disappointing service this year. The apartment is fine no complaints it is liaison with the company that is so poor and very impersonal even though the office is 200m round the corner. Everything is online there should also be written info as their YouTube videos on appliances is poor. Cleaners, their wording, were organised to arrive at 10am on 16/02/26. They are not cleaners they changed bedding only, left 2 of us with 2 towels for the remaining 2 weeks, arrived at 1pm didn’t even clean the toilets or leave us with cleaning solution so we could do it ourselves. We were told to get it ourselves. We asked about sun beds twice and after a week had still not had an acknowledgement about our query until I complained. Everything is reactive there is no proactive approach to their clients.
As I stated the previous two years were excellent so this is more than disappointing
The property is a small working farm with bananas fruits and poultry. It is very quiet and the views to the sea and mountains were excellent
We stayed in a finca in Mallorca for 7 nights in October 25. The booking process was very positive. Our house was as described, great communication from the host and good value for money. We were very happy with Holidu and would happily use them again.

Reply from Holidu
Responded as soon as contacted both on chat and e-mail.Best Regards Daniel.

Reply from Holidu
Website is easy to navigate, great range of properties to choose from.

Reply from Holidu
Very swift and easy to find the way around website. Very competitive prices.

Reply from Holidu
Great house with games room & hot tub all rounder for kids and adults

Reply from Holidu
Holiday booked October and paid on December.1st,by chance was told on the 23rd that holiday rental was unavailable and had been since initial booking.We could have turned up to find it was already let t out ,guessing someone booked for a week, unlike us ,which was only for the 2 days
No apologies of any sort ,disgusting attitude to say the least !
Getting full refund ,but not had immediately as requested ! now have to find somewhere new to find on less than a week .

Reply from Holidu
Their whole support service is run by an AI bot who opens tickets and then closes them without response. Having to escalate to a charge back with the bank because you cannot actually speak to a human via phone, webchat or email. AVOID!

Reply from Holidu
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