having used the company previously I knew what to expect. good service and realistic prices. my partners medical issues were no problem and price quoted would not go anywhere else.

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About Holidaysafe Travel Insurance
Written by the company
Why choose Holidaysafe?
Written by the company

- 24 Hour Emergency Medical Helpline
- We provide a dedicated medical helpline to all customers, which is available 24 hours a day, every day of the year.
- Call Centre
- Our friendly customer services team are here to help, so if you have a query or need some help and you would prefer to chat to a real person, please give them a call on 0333 005 1062. We are open 8am-7pm Monday-Friday and 9am-5pm Saturday-Sunday. On Bank Holidays we are open from 10am-4pm (closed on Easter Sunday, Christmas Day, Boxing Day and New Years Day).
- Featured in the Which? Best Rate Tables
- Holidaysafe has featured in the Best Rate Policy tables since 2010. To view the Best Rate Policy tables for travel insurance online please follow the link: https://www.which.co.uk/money/insurance/travel-insurance/travel-insurance-reviews/best-and-worst-travel-insurance-ad1xp1C7eKFR
- Awards & Nominations
- Insurance Choice Awards 2024 Finalist, Insurance Times Awards 2024 Finalist, Your Money ‘Travel Insurance Provider of the Year’ 2018, The British Travel Awards’ Bronze Place in the ‘Best Travel Insurance Provider’ category 2017, Moneywise ‘Most Trusted Travel Insurance Provider’ 2016, Moneyfacts ‘Travel Insurance Provider of the Year’ 2014 & 2016, Personal Finance Awards Finalist 2012
- Air Doctor Connect
- As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!
Contact info
Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, United Kingdom
- holidaysafe.co.uk
Holidaysafe Travel Insurance
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When eventually sorted good but kept…
When eventually sorted good but kept getting reminders that Insurance was due although l had renewed it - took three phone calls to get it sorted
Holidaysafe is my go to.
Holidaysafe is my go to travel insurance provider, because it's relatively quick and easy to get a quote, you can save them for later, and the prices are very competitive. The documentation is saved in an online site, and also emailed. I find the process for the medical questions straightforward, and the email updates before travel are very useful.
P.S. I do also have experience of having to make a claim, when a friend became ill before travel, and that was quickly and efficiently dealt with via the online claim site.
Great service, thank you.
May use AI-assist with repliesRead more
Took insurance out with this company…
Took insurance out with this company for a cruise this year, and when I put a claim in for missed ports of call. A third party claims company for them wouldn't pay out. So be careful not to be trusted.

Reply from Holidaysafe Travel Insurance
Great Price
We’ve booked with Holidaysafe for the past few years and never been disappointed with their price for wherever we’ve booked for a holiday. Easy to contact them for any help you may need also.
Easy to buy online
Good contact with real person.
Good contact with real person.
Were prepared to provide cover for my wife after recent cancer treatment, while other insurers would not provide cover.
Buying insurance over the `phone.
I PURCHASED tRAVEL iNSURANCE BY TELEPHONE. THE STAFF MEMBER WAS HELPFUL AND PATIENT AND WHAT IS A LENGTHY PROCESS WAS MADE QUITE ACCEPTABLE.
Holiday insurance
The lady I spoke to was very pleasant and she knew what she was talking about, it makes all the difference to your enquiry
Poor communication
Poor communication, unable to understand your staff, the application took 2/3 hours unexceptable
Simple and easy to use have used the…
Simple and easy to use have used the company for years
Ease of booking.
Happy customer.
It was easy to do online and the price ws very competitive. Well satisfied
Prices different on different webites run by same company
I got a quote on both holidaysafe and flexicover. It is clear they are run by the same company as the website is pretty much identical, and they had the same discount code offer on.
Holiday safe showed the exact same flexicover branded insurance policy, Flexicover Diamond, at a higher price (91.48 compared to 80.80) than on the flexicover website, presumably just to make the holidaysafe branded option, which they seemed to want to push on that website, look better value.

Reply from Holidaysafe Travel Insurance
Easy to sort medical cover.
A very helpful member of staff who…
A very helpful member of staff who dealt with my policy renewal
Very profesional
I have been having very good experience with the company very helpful and professional.
Every year I do renewing with them . See.
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