Booked a luxury cruise by telephone with Michelle who sorted out a great cabin, she also booked pre and post hotels. This is my third cruise booked with Holiday & Flight Centre, all done over the phon... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good and efficient staff who know what they are doing ! Polite and happy on the telephone
Everything was as it should have been,apart from a passenger having a panic attack coming into Glasgow.
Nadine knows what we like and booked our cruise very efficiently
Company details
Information provided by various external sources
The Holiday and Flight Centre is a leading independent travel agent which offers affordable quality holidays for families, couples & singles. We negotiate with several tour operators to be able to offer exclusive deals that are unavailable elsewhere.
Contact info
38-40 Quarry Street, ML3 7AR, Hamilton, United Kingdom
- 01698 425444
4.4
Excellent
13 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good and efficient staff who know what…
Good and efficient staff who know what they are doing ! Polite and happy on the telephone
23 October 2026
Nadine knows what we like and booked…
Nadine knows what we like and booked our cruise very efficiently
18 October 2026
Booked a luxury cruise by telephone…
Booked a luxury cruise by telephone with Michelle who sorted out a great cabin, she also booked pre and post hotels. This is my third cruise booked with Holiday & Flight Centre, all done over the phone as I live about 70 miles away from their shop in Hamilton. I rate them highly.
9 October 2026
Efficient
Efficient, and informative help from all staff members. Easy booking process.
8 October 2026
Usual friendly and efficient service
8 October 2026
Everything was as it should have…
Everything was as it should have been,apart from a passenger having a panic attack coming into Glasgow.
6 October 2026
Stay and concert tickets
I saw this package online and wasn't sure so I asked in store and was able to book. The girls had gone above and beyond to help me book.
2 October 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.