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Hola Car Rentals Reviews 

1,072
•
TrustScore 5 out of 5

4.8

Car Rental Agency
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Review summary

Created with AI, based on recent reviews

Considering 574 reviews, reviewers overwhelmingly had a great experience with this company, frequently noting the exceptional overall value provided. Customers consistently praise the exceptionally simple booking process and transparent pricing policies that include all necessary insurance extras without hidden fees. Additionally, travelers emphasize that the support staff is always ready to help and goes above and beyond to resolve any issues quickly. Some reviewers were not happy with unexpected extra charges or frustrating difficulties encountered at the local rental desks with third-party providers. A few people also mentioned experiencing awkward situations where rental companies attempted to apply additional fees upon vehicle collection and return.

What people talk about most

Price

People report positive experiences with price, highlighting that rates are unmatchable and significantly... See more

Booking process

Consumers find booking process to be positive, highlighting a simple, quick, and seamless online reservation... See more

Service

Reviewers mention positive feedback about service, highlighting smooth collection processes and excellent... See more

Customer service

Customers had positive experiences with customer service, noting that support agents were friendly,... See more

Staff

Clients share positive opinions on staff, consistently praising their supportive nature, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, very smooth and friendly collection (he even helped me with setting up my WiFi and details) and no problem very easy drop off! Great car! Great service and so many extras included!... See more

Rated 5 out of 5 stars

We hired a 7 seater in Florida for 18 nights and searched around for the best deal. Hola Car Rentals were by far the cheapest. Our car was picked up at Tampa from Hertz. We had a small issue with liab... See more

Rated 5 out of 5 stars

I found this because I was looking for a good car rental company for people who don't live in the USA. I am happy because Hola is straightforward. The rate quotes are all-inclusive, with no extra char... See more

Rated 5 out of 5 stars

I had an absolutely fantastic experience with Hola Car Rentals. From day one, the team was incredibly supportive and always willing to go the extra mile. The WhatsApp chat was always available and... See more

Company details

  1. Car Rental Agency

Written by the company

Hola Car Rentals is a leading American technology-driven car rental company, headquartered in Florida, with a global network of partners in over 100 countries. We offer a transparent and exceptional car rental experience by partnering with trusted rental agencies in the United States, including Alamo, National, Avis, Hertz, Dollar, Thrifty, and Budget. Our extensive fleet caters to all needs, from compact cars to luxury sedans. With services available across the United States, Hola Car Rentals has become synonymous with transparency, ensuring clients have all the information they need to make informed decisions and enjoy a seamless, stress-free car rental experience.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 5% of negative reviews

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4.8

All reviews

(1,072)

703 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

very easy to get quotes and book

very easy to get quotes and book. Appreciate the possibility of leaving the car in another spot.

I still have not picked it up though, hope for a seamless experience the whole way.

9 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing services

First of all the price you get from Hola is unmatchable. Secondly they are Amazing team and they do wonderful support. As a customer I've booked a car from SFO airport and I supposed to cancel in last minute due to my flight cancellations, they did their best and waived off 90% of the charges.

8 August 2026
Unprompted review
Rated 4 out of 5 stars

Definitely the prices.

Definitely the prices which is inclusive of taxes, LWD and third party insurance available at a low cost. I have dealt with other rental companies and that no longer get my business because of all these hidden charges.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Booking made Easy

First time used Hola Car Rentals to book a car for collection at Toronto Airport. Booking was very easy and rates are very competitive. All the big car rental companies are covered. Will be collecting the car in three weeks time, hope everything goes okay.

3 August 2026
Unprompted review

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