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Hogparts UK Ltd Reviews 

1,960
•
TrustScore 4.5 out of 5

4.5

Motorcycle Parts Store
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Review summary

Created with AI, based on recent reviews

Considering 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, often noting they are exactly as described and fit perfectly. Many highlight the excellent delivery service, with parts arriving quickly, securely packaged, and frequently ahead of schedule. Reviewers commend the outstanding customer service, describing it as friendly, knowledgeable, and efficient, alongside finding parts at reasonable costs. However, some customers noted difficulties with communication, such as unanswered messages or calls. A few also experienced longer delivery times than expected or felt shipping information was unclear, impacting their order experience.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many noting that parts are of good standard,... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting speedy delivery... See more

Service

Users describe positive interactions with service, highlighting it as great, first-class, and efficient.... See more

Order

Customers generally report positive experiences with the ordering process, often highlighting its ease and... See more

Price

Customers consistently note positive experiences with price, frequently praising the competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered Biltwell slimline riser's on a bank holiday weekend and only took three days to come. Clear tracking communication during delivery. Securely packaged, cheaper than online auction site and qua... See more

Rated 5 out of 5 stars

5* Excellent great prices quickly delivered and the little bags of free sweets are delightful a real treat a very nice surprise ! Even though I’ve ordered before making me want to order more bike part... See more

Rated 5 out of 5 stars

The returns policy is brilliant. I ordered the wrong part originally. I then ordered the correct part which arrived within 2 days. I was refunded for the original part immediately. Great service and... See more

Rated 5 out of 5 stars

I’ve had a few bits a pieces from Performance Machine Max HP breather to Jagg fan assisted oil cooler. The service has always just been awesome, friendly, very knowable and seem to be able to get a... See more

Company details

  1. Motorcycle Parts Store

Written by the company

Hogparts UK Ltd is the ultimate destination for Harley-Davidson enthusiasts, specialising in providing an extensive range of premium parts, accessories, and expertise tailored specifically for these iconic motorcycles. As a dedicated Harley-Davidson specialist, we cater to the passionate community of riders across the UK, offering a comprehensive selection of parts and aftermarket upgrades that elevate the performance, style, and functionality of these legendary bikes. Our commitment to service and quality sets us apart. We take pride in curating a catalogue featuring top-notch components from renowned brands, ensuring riders have access to parts that guarantee reliability and durability for their beloved Harley-Davidson motorcycles. Whether customers are seeking routine maintenance items, customisations, or unique accessories, Hogparts UK Ltd serves as the go-to source for all their needs. Our team comprises knowledgeable experts who share a deep-seated passion for Harley-Davidson motorcycles. We offer personalised assistance, leveraging our expertise to guide customers in making informed decisions that align with their individual preferences and riding aspirations. At Hogparts UK Ltd, customer satisfaction is paramount. We prioritise seamless transactions, swift deliveries, and exceptional service, fostering trust and reliability within the Harley-Davidson community. Join us at Hogparts UK Ltd, where our dedication to excellence and genuine enthusiasm for these iconic bikes ensure an unparalleled experience for every Harley-Davidson enthusiast.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(1,960)

180 reviews in the last 12 months

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Rated 2 out of 5 stars

I purchased chrome axle covers for my…

I purchased chrome axle covers for my Rocker c unfortunately although it's a softail the parts I ordered were for a Dyna model. So I returned these and was expecting either a refund or as I wrote on the returns some help with aquring the correct covers for my Rocker c.I have tried to contact Hogparts on their land line on several occasions always line is busy.l also purchased a switch kit I have purchased these many from Harley before never had a problem with fitting This time thought I'd give the motorcycle storehouse offering a go , Big mistake quality was rubbish the covers just broke apart . Again I returned these expecting some sort of response Nothing again. So my message is if you know what you want and you know what the quality is then take a chance otherwise Steer clear of Hogparts UK 😡 as they are very likely not to respond. Or answer a call.

12 January 2026
Rated 5 out of 5 stars

5* Excellent great prices quickly…

5* Excellent great prices quickly delivered and the little bags of free sweets are delightful a real treat a very nice surprise ! Even though I’ve ordered before making me want to order more bike parts lol cheers 👍🥳

26 November 2025
Rated 1 out of 5 stars

Impossible to contact

Impossible to contact,i have a missing parcel and need to open a case with the post office,which only they can do. Sent numerous emails with no reply
Waste of time trying to phone

24 November 2025

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