Hogparts UK Ltd Reviews 

1,967
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive remarkably quickly, are securely packaged, and feature a wonderful selection of reliable parts available at very reasonable prices. People also appreciate the exceptionally helpful support team, smooth online shopping process, and consistent helpful updates regarding the progress of their purchases. Some reviewers were not happy with customer communication, noting that messages frequently went unanswered and reaching someone by phone proved quite difficult. A few consumers also experienced unexpected delivery delays or encountered minor issues with incorrect fitment guides when placing their orders online.

What people talk about most

Product

Customers had positive experiences with product, noting they are good quality, securely packaged, and arrive... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that orders frequently arrive ahead of... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between users. Many consumers... See more

Service

Consumers find service to be positive, highlighting prompt responses, competitive prices, and great selection... See more

Price

Users describe positive interactions with price, consistently highlighting that they offer some of the best... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered Biltwell slimline riser's on a bank holiday weekend and only took three days to come. Clear tracking communication during delivery. Securely packaged, cheaper than online auction site and qua... See more

Rated 5 out of 5 stars

5* Excellent great prices quickly delivered and the little bags of free sweets are delightful a real treat a very nice surprise ! Even though I’ve ordered before making me want to order more bike part... See more

Rated 5 out of 5 stars

The returns policy is brilliant. I ordered the wrong part originally. I then ordered the correct part which arrived within 2 days. I was refunded for the original part immediately. Great service and... See more

Rated 5 out of 5 stars

I’ve had a few bits a pieces from Performance Machine Max HP breather to Jagg fan assisted oil cooler. The service has always just been awesome, friendly, very knowable and seem to be able to get a... See more


Company details

  1. Motorcycle Parts Store

Written by the company

Hogparts UK Ltd is the ultimate destination for Harley-Davidson enthusiasts, specialising in providing an extensive range of premium parts, accessories, and expertise tailored specifically for these iconic motorcycles. As a dedicated Harley-Davidson specialist, we cater to the passionate community of riders across the UK, offering a comprehensive selection of parts and aftermarket upgrades that elevate the performance, style, and functionality of these legendary bikes. Our commitment to service and quality sets us apart. We take pride in curating a catalogue featuring top-notch components from renowned brands, ensuring riders have access to parts that guarantee reliability and durability for their beloved Harley-Davidson motorcycles. Whether customers are seeking routine maintenance items, customisations, or unique accessories, Hogparts UK Ltd serves as the go-to source for all their needs. Our team comprises knowledgeable experts who share a deep-seated passion for Harley-Davidson motorcycles. We offer personalised assistance, leveraging our expertise to guide customers in making informed decisions that align with their individual preferences and riding aspirations. At Hogparts UK Ltd, customer satisfaction is paramount. We prioritise seamless transactions, swift deliveries, and exceptional service, fostering trust and reliability within the Harley-Davidson community. Join us at Hogparts UK Ltd, where our dedication to excellence and genuine enthusiasm for these iconic bikes ensure an unparalleled experience for every Harley-Davidson enthusiast.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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4.4

All reviews

(1,967)

187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered footboards and adapters for my…

Ordered footboards and adapters for my bike. They were the wrong adapters for my bike. The footboards where of poor quality and damaged. I returned and emailed them. I finally got a response and was asked if I would like to change for suitable ones for my bike. I agreed if they could let me know. Nothing since then have emailed many times, I have called phone number 30 or 40 times, they never answer, just straight to pre recording, no one can take you call. I will have to travel over 80 miles to arrange a refund. I hope this is one off and it's just my luck. However I have spent nearly £300 on these parts. Hope you have more luck then me.

8 August 2025
Unprompted review
Rated 1 out of 5 stars

Order Confirmation #36121 (WEB36121)

Part ordered online Order Confirmation #36121 (WEB36121) and delivered on 24th April. The part was returned and received by you on 8th May as I received confirmation from Royal Mail. I have not received a refund despite sending emails on 16th and 31st May and trying to call with no answer. The part was ordered as per your fitment guide which was incorrect. Can you reply to my emails and process the refund ASAP. On behalf of Douglas Greenig

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Best UK Harley parts supplier

The unique benefit of using Hogparts for me is the “Fitment” list on most parts, where effort has been made to provide a comprehensive list of bike model & year, so you can buy from their website with confidence once you see your bike model listed.

It seems easy to find what you need, is an intuitive website and a great source for cool upgrades and also some of the more “hard-to-find” spares.

28 July 2025
Rated 5 out of 5 stars

Problems get solved.

Very helpful even when I had to return the bits due to my mistake….
However, one month later dispite confirmation of return 2 weeks ago, no refund.
It just got sorted today with an apology from the boss and an explanation.
Things go wrong; it’s how they are sorted that is a true worth of a business.
Very happy with the outcome.

29 July 2025
Rated 3 out of 5 stars

When a prod is required it's not an efficient service

I ordered an oil filters and a packet of washers and received an acknowledgement email to say my order was being prepared. A week later having received no update I emailed you. Lo and behold an email arrived to say my order would be despatched the following day. It's a tad disappointing when a company requires a prod to despatch a paid for order.

28 July 2025
Rated 5 out of 5 stars

Super Reliable

I ordered a custom part for a motorcycle - it arrived quickly and exceptionally well-packed by the staff at Hogparts.

Great company! Always have what I need, always great service.

15 July 2025
Unprompted review
Rated 1 out of 5 stars

Sent emails

Morning I gave you a bad review as you never answer emails or the phone ,you came back with the answer that you never seen emails from me. Obviously your not checking your emails I can send you dated copy of email I’ve sent to you, at least 5, plus I don’t know how many time I filled out your online emails portal ,please don’t come back with more excuses at least have the decency to contact me,
Unfortunately I’m not the only person having problems getting reply from you talking to other Harley owner they seem to have the same issues
Mike

11 July 2025
Unprompted review

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