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Rated 3 out of 5 stars

Im giving this a 3 star because i like the interface. i need to know please do sellers on here allow the trade of USA flats for bitcoins? i read somewhere that HH does not support trades done in Ameri... See more

Company replied

Rated 3 out of 5 stars

The website is bad. Constantly needs captcha check after 3 clicks, email notifications not working most of the time. But its the one with biggest liquidity, lot of settings, the trade is smooth.

Company replied

Rated 5 out of 5 stars

I have used HodlHodl on three occasions. Two of these transactions were completed successfully in minutes. My first transaction went to dispute which was eventually resolved without a problem (Admin w... See more

Rated 4 out of 5 stars

I used it a lot and I'm very satisfied with the service. Trust and safety. I would only suggest, if it's possible, to implement another cheaper network like lighning or BEP20 if possible to save in fe... See more

Company details

  1. Non-Bank Financial Service

Information provided by various external sources

P2P Bitcoin trading platform that doesn't hold funds.


Contact info

You should know

3.4

Average

TrustScore 3.5 out of 5

26 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 3 out of 5 stars

Im giving this a 3 star because i like…

Im giving this a 3 star because i like the interface. i need to know please do sellers on here allow the trade of USA flats for bitcoins? i read somewhere that HH does not support trades done in America.

5 March 2026
Unprompted review
Hodl Hodl logo

Reply from Hodl Hodl

Hello! We appreciate your feedback on our interface.

To answer your question: while our platform supports a wide variety of currencies and payment methods globally, we do not provide services to U.S. persons (including citizens, residents, or tax residents). This is why you may have seen information about restrictions regarding the U.S. market.

Thank you for your interest and for sharing your thoughts!

Rated 3 out of 5 stars

The website is bad

The website is bad. Constantly needs captcha check after 3 clicks, email notifications not working most of the time. But its the one with biggest liquidity, lot of settings, the trade is smooth.

14 January 2026
Unprompted review
Hodl Hodl logo

Reply from Hodl Hodl

Hi! Thank you for taking the time to share your experience.
We’re sorry that your experience didn’t fully meet expectations. If you notice anything specific you’d like us to look into, please reach out to us at support@hodlhodl.com
We’ll be happy to review it and see how we can help.

Rated 2 out of 5 stars

Worst P2P Experience Ever

The company has "safety controls" which helps scammers and new users have a lot of difficulty to use it. The guide rules are not clear and you must take a lot of care to not be scammed. Besides it, it's easy to some one block or ban you if you are a new user. Only old users sounds to have goods opportunity. My worst experience with P2P methods.

28 November 2025
Unprompted review
Hodl Hodl logo

Reply from Hodl Hodl

Hi, thanks for sharing your thoughts! Hodl Hodl’s safety controls can feel strict at first, but they’re there to protect everyone. We’re always working to improve the platform and make it easier for new users while keeping scammers out.
If your account was mistakenly blocked, you can always email us at support@hodlhodl.com, and after a quick review, your account will be unblocked.

Rated 4 out of 5 stars

Tried 2 buyers conartists

Tried 2 buyers
First buyer cancelled my contract, said he had no money in his account...
Use buyers with hundreds of past confirmed contracts will enable good service.
Offer multiple sell or buy contracts.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Great platform

Using the service for more than 3 years! Great service and a good support team!

I recommend engaging with users that have a good reputation and many deals.

8 September 2025
Unprompted review
Rated 2 out of 5 stars

It seems they only support btc trading

It seems they only support btc trading. I ask my vendor for contact in chat box and receive a threatening email saying " sharing contact information is strictly prohibited ". Makes no sense knowing many vendors have their contact displayed.

13 August 2025
Unprompted review
Hodl Hodl logo

Reply from Hodl Hodl

Hi, thanks for your feedback! Hodl Hodl is a Bitcoin platform, and only BTC can be held in escrow. All communication should stay in the contract chat for your protection. Discussing payments outside the chat isn’t covered in disputes and can be risky. If you have any issues, you can always email us at support@hodlhodl.com, we’re available 24/7.

Rated 1 out of 5 stars

HODL protects scammers.

As a first time p2p crypto purchaser I went to hodl because of the reviews ive heard online. I ran into a user that took advantage of this being my first p2p transaction and lead me through paying him without escrow. I followed instructions and never received my BTC. I sent several emails to hodl support with no response whatsoever. Bringing the same evidence to wise brought them to ban his account because he is a scammer. I do NOT recommend using hodl if you are an average person doing a transaction; if something goes wrong they will NOT help, and they will blatantly ignore you. It has been 5 months without email or action on hodl's part.

7 February 2025
Unprompted review
Hodl Hodl logo

Reply from Hodl Hodl

Hi, thanks for sharing your feedback. We’re sorry for your negative experience. At Hodl Hodl, we work hard to make the platform better, strengthen security, and ban scammers as soon as possible. We always inform users about every step in the contract and strongly recommend only making payments once funds are in escrow and the contract is in progress.
If you didn’t receive a response from us, your email may have ended up in the spam folder, as we reply to all incoming messages. Please feel free to email us anytime at support@hodlhodl.com, we’re available 24/7 to help.

Rated 2 out of 5 stars

Changes need to be made.

I've made several successful transactions on HH, but I've had more transactions that have to canceled due to the seller being a scammer or a time waster.

I understand it can be hard to prevent scammers, but allowing a chat box before the seller escrows their btc only facilitates the scammers in swindling noobies. And for some reason the buyer has to agree to the transaction three times before it's sent to the seller.

Also, admin needs to set a time limit for the seller to accept the transaction. I've had to cancel several transactions due to hours going by and the seller never accepting the contract. I'm currently 19 hours into a transaction with no headway being made. But if I cancel it to move on to a seller that will actually respond, I get penalized. That needs to change.

With a few small changes this platform could be a decent exchange with less fraud. For now though, it can be very frustrating and clunky to use.

22 May 2025
Unprompted review
Hodl Hodl logo

Reply from Hodl Hodl

Hi, thanks for your detailed feedback. We’re glad to hear about your successful transactions and sorry for the frustrations you’ve experienced. At Hodl Hodl, we work hard to make the platform better, strengthen security, and ban scammers as soon as possible. We always recommend checking the ratings and reviews of traders before starting a contract.
There are no penalties for cancelling contracts. Also, if you receive a negative review that you disagree with, you can send it to us for review, and it may be removed. We’re continuously working to improve the experience, reduce fraud, and make the platform smoother for everyone. Please feel free to email us anytime at support@hodlhodl.com, we’re available 24/7 to help.

Rated 1 out of 5 stars

well hodle hodle is not that…

well hodle hodle is not that trustworthy as seller often ask you to send fund to links or ask you to do KYC without telling you at the beginning. is some kind of misleading which doesn't tell u the real condition . one the reportable seller [ nativedory402 ] sent me 2 seprate link as wise account but both were rejected by wise and warn me that the link is scam . can u belive he send me a scam link on hodl hodl and claim he is long term seller on hodl hodl . if hodl hodl is truly a non KYC so why woould i send my bank or wise details on screen shot for seller ?

13 January 2025
Unprompted review
Hodl Hodl logo

Reply from Hodl Hodl

Dear user,

We are sorry to hear about your experience on our platform. Please understand that we are committed to fostering a free and open market while ensuring a secure trading environment.

Our platform operates without collecting user data or enforcing KYC; however, some traders may require it, which is allowed under our platform rules and does not violate our terms of service. We continuously work to minimize fraudulent activity by monitoring transactions and providing 24/7 support.

To assist you, we kindly ask that you report the counterparty to our support team, so we can take appropriate action. Regarding user reputation, we strongly recommend relying only on our platform's official ratings and statistics to assess a trader's credibility.

If you have any further concerns, please don’t hesitate to contact our support team.

Rated 5 out of 5 stars

Awesome if you use it correctly

I use it regularly for buying and selling. Here are 3 tips I recommend after dozens and dozens of trades. 1. Try a small amount first. 2. Follow all the instructions from the platform and the seller or buyer. 3. ONLY USE BUYERS AND SELLERS WITH MANY MANY 5 STAR RATING. If you wish to find me on there, my user is TrumpWon.

2 December 2024
Unprompted review
Rated 2 out of 5 stars

Platform is GREAT BUT!!! SCAMMERS SELLERS

the platform is great
but a lot of scammers there
follow the system guides to the letter guys
people there like "eeasy-btc"
is a complete scammer, he will ask you to send like 30-50 euro/gbp/usd to test if the wire will be sent or block, even though he didn't send any BTC to the Escrow, he will ask a print screen to see that you need it, and then will cancel the transaction and escape, and you cant complain to admin because you send before the funds were in escrow

12 August 2024
Unprompted review
Hodl Hodl logo

Reply from Hodl Hodl

We’re very sorry for your experience and want to assure you we’re doing everything to prevent scammers.

We provide a step-by-step guide to help users stay safe, including the key rule: never send funds before they’re in escrow. Please always follow these steps and report suspicious activity so we can take action.

Your input helps us improve, and we’re here to assist further if needed.

Rated 4 out of 5 stars

I used it a lot and I'm very satisfied…

I used it a lot and I'm very satisfied with the service. Trust and safety. I would only suggest, if it's possible, to implement another cheaper network like lighning or BEP20 if possible to save in fees.

11 June 2024
Unprompted review
Rated 1 out of 5 stars

They ban account without reasoning and…

They ban account without reasoning and steal your coins.

19 May 2024
Unprompted review
Hodl Hodl logo

Reply from Hodl Hodl

We apologize for your unpleasant experience. If your account has been blocked, it means you have violated our terms and conditions. Please be informed that Hodl Hodl cannot steal or access user funds as the platform only holds 1 of the 3 keys to the escrow, making it impossible for us to unilaterally sign the transaction. For additional support with your case, kindly contact support@hodlhodl.com.

Rated 1 out of 5 stars

No uk offers at all.

No uk offers at all.
Wanted to buy £50 - £100 of btc

20 April 2024
Unprompted review
Hodl Hodl logo

Reply from Hodl Hodl

Kindly be informed that this platform operates on a peer-to-peer model, wherein liquidity is generated directly by users. There are no additional prerequisites to becoming a market maker, so you have the opportunity to effortlessly contribute to liquidity in your chosen market by placing your offers.

Rated 5 out of 5 stars

Safe

A multisig adress is used between the two parties, so you're pretty safe from scams buying/selling on this. Transaction went smoothly

14 April 2024
Unprompted review

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