I had an issue with a withdrawal even though I had credits in my account. At first, it was frustrating, but the escalation team personally reviewed my case and approved my refund. I appreciate their e... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
That is great experience ever because they just respond fast,they don't waste time for feedback
Claire is in touch and helping to resolve the issue, Great Support!
Taking money from my card without my consent was such an inconvenience,return my money I am still waiting for my refund,I will not take down this comment till you refund me my money which you took... See more
4.3
Excellent
95 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Satisfied thank you Eugene
12 December 2024
Unprompted review
Good service
Good service - Jeremy was nice and respected my wishes. was very compassionate and understanding.
11 December 2024
Unprompted review
Good customer care Ann
22 November 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.