Hobbiesville Reviews 663

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the competitive pricing, often finding excellent deals and a wide selection of products. The customer service is frequently described as top-notch, with many appreciating the quick responses and effective resolution of issues. However, some customers also noted significant problems with orders, including damaged or incorrect items upon arrival, and some experienced difficulties with pre-orders being cancelled or delayed. A few other people also felt that customer service was unresponsive or unhelpful when issues arose, particularly regarding damaged goods or missing items.

What people talk about most

Order

Reviewers mention ambiguous feedback about order. Many customers praise the excellent service, quick... See more

Product

Users describe ambiguous interactions with product. Many customers appreciate the wide variety of products,... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the excellent and quick... See more

Price

Clients share ambiguous opinions on price. Many customers praise the competitive and fair prices, with some... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've ordered with hobbiesville about 7 times now and have had nothing but amazing experiences with them. Prices are always very competitive, their shipping has been faster than every other company I o... See more

Rated 5 out of 5 stars

I had trouble looking for my sons gift and was losing hope that I'd find something he would like. After shopping at hoobiesville I was matched with expertise that allowed me to find a specific gift ba... See more

Rated 5 out of 5 stars

I bought a product, and the next day, the price of that product had dropped. The Hobbiesville team acted professionally by offering a gift card with a value corresponding to the discount difference. H... See more

Rated 5 out of 5 stars

This is my favorite Hobby shop at the moment. They offer great prices and super fast turn around time and shipping. Customer service is always willing to work with you to make sure the customer is ha... See more


Company details

  1. Collectibles Store

Written by the company

We are an online hobby shop specializing in collectable items. This includes trading cards, board games, puzzles and toys.


Contact info

4.1

Great

TrustScore 4 out of 5

663 reviews

5-star
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1-star

Replied to 4% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great company!!!

Great company! Quick shipping, friendly and prompt customer service. Will definitely purchase from them again!!

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Ordering from Ontario

I've been ordering from Hobbiesville for over a year and have had zero issues with the shipment or condition of my ordered product. I have ordered Pokemon, Yu-Gi-Oh, Weiss, and Gundam and nothing has been damaged. They have a generous coupon system where you can get your next order off depending on how much your previous orders were. The pricing on products seem to be on par with other card stores and they try to not overprice items based on demand.

1 July 2024
Rated 5 out of 5 stars

Good juju for pokemon cards here!

Great hobby shop. Especially for cards. I've bought 3 booster box packs from them (pokemon) and the pulls I get are the insane. My streak is so good, I always let the staff pick out the box for me and it's yet to fail. If you collect pokemon cards you GOTTA buy your booster boxes from here.

Not to mention this is the only Hobby shop I've seen to do a 250$ give away.
Staffs always good and fun to chat with.

Don't bother with other shops, I always make the trip out to hobbiesville. I ONLY buy my pokemon cards from here!

-Sandro Idone

15 June 2024
Rated 5 out of 5 stars

Ordered from Alberta CA!

Hobbiesville has a great selection of board games at a competitive price (both games and shipping) in Canada! Packaging was great and all games arrived safely!

12 September 2023
Unprompted review
Rated 5 out of 5 stars

They have some great deals on Gundam…

They have some great deals on Gundam kits from time to time, which I just had to jump on. I'm local and pickup takes no time. Lots to check out in-store and the staff know what they're talking about. Always a great time visiting the store.

20 May 2024
Unprompted review
Rated 5 out of 5 stars

Great prices compared to other hobbies…

Great prices compared to other hobbies stores and they offer free shipping, was able to get my Digimon model kits when i was not in a great mood and it helped me through that tough time

23 August 2023
Unprompted review
Rated 5 out of 5 stars

What I look for when ordering online!

I’ve had multiple orders get delivered to me from Hobbiesville, both large and small orders. And so far I haven’t had any issues! I’ve spend hundreds of dollars on cards and other things in one order and everything shipped really well, and didn’t get damaged. That’s always my biggest fear about ordering cards online, and having a reliable store that will get you, your stuff in one piece, but Hobbiesville has been reliable when it comes to that. Thanks guys!

28 June 2024
Unprompted review
Rated 5 out of 5 stars

Competitive prices and Awesome selection

Found this hobby shop's Ottawa location several months back and it has a great selection and competitive prices, more often better prices than other shops I frequent. Ordering online/on the app is easy and their buylist system is actually amazing. Staff is casual and friendly, always answered questions I had and the online order turnover for pickup is roughly a day or two in my experience. It seems their warehouse doesn't operate over the weekend, so if you order something, it'll likely be the following Tuesday to receive a notice for pickup. I haven't ordered online and shipped anything, but assuming from my other experiences, this would be similar to pick up in store.

All in all a great hobby shop to go out of the way for.

12 March 2024
Rated 5 out of 5 stars

Great prices on Gunpla, fast service.

I haven't ordered any trading cards from this site, but my experience with ordering Gunpla has been great - free international shipping when buying a certain amount really helped and the packages were shipped fairly quickly with only some slight issues with FexEx. This issue was quickly resolved with the store when I contacted them though.

Note: For anyone ordering from the US, the Gunpla boxes do not have straps on them so be sure to make sure your kits didn't get messed up in shipping.

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Great shop with great prices!

Great shop with great prices!
Just had a little hiccup with an item wrong availability on the app once but it was explained fast.
Shopping there from time to time. Everything always arrived on time and well packaged!

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Ordered from Québec!

Ordered from Québec for an Icons of the Realms Dragon box adventure i was looking for: it was the lowest price i found, shipping was fast (6 days later and our National holiday to boot!) and the packaging was gave me an intact product! Shipping price was also affordable. Will use again, thanks!

20 June 2024
Unprompted review

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