HNRY Logistics Reviews 296

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

This company is horrible. I was supposed to have delivery tomorrow after item has been sitting in their warehouse since march 29. These jerks barely told me that delivery canceled for tomorrow. Now I... See more

Rated 5 out of 5 stars

I would like to give a shout out to Josh Brockenberry and Jessica Pilot, who assisted when Josh was not available. Josh worked with us every step of the way; this helped the transportation move smo... See more

Rated 5 out of 5 stars

Chris an Michael Wright Are the men for the job if you need a load picked up and delivered on time with honesty and dignity and best prices call Chris or Michael wright they are 110% customer satis... See more

Rated 4 out of 5 stars

We are in the process of moving our company and will be using 12 - 15 trailer loads to move. Overall experience has been positive but one trailer was several hours past the window that we had provided... See more

Company details

  1. Trucking Company

Information provided by various external sources

Offering shippers a single-access network that will deliver what you need, where you need it, when you need it. Learn more about our freight logistics company.


Contact info

3.7

Average

TrustScore 3.5 out of 5

296 reviews

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Rated 1 out of 5 stars

In 25 years of business

In 25 years of business, I have never been more disappointed. Professionalism, honesty and execution all a regrettable experience. Never again. Clearly unprofessional.

6 January 2020
Unprompted review
HNRY Logistics logo

Reply from HNRY Logistics

I am so sorry that you had a regrettable experience. That is not the HNRY way and I will research what happened and reach out to you direct.

Rated 1 out of 5 stars

LATE, POOR SERVICE, BAD COMMUNICATION,

FREIGHT ARRIVED TO CUSTOMER LATE, DELAYED TWICE. REPS WERE UNAPOLOGETIC AND LACKED COMMUNICATION SKILLS. AFTER TALKING WITH A REP WE DECIDED TO GIVE HNRY A TRY WITH A LOAD, A COMPLETE CATASTROPHE THAT COST US MONEY WITH NO RECONCILIATION FROM HNRY. THE TRUCK LOAD DIVISION FUNCTIONS JUST AS POORLY AS YRC, HOLLAND, AND THE REST OF THEIR DIVISIONS. WE WILL NOT BE USING HNRY AGAIN.

6 January 2020
Unprompted review
HNRY Logistics logo

Reply from HNRY Logistics

I am so sorry to hear you had a disappointing experience! Let me do some research into what happened and I will reach out directly to you. I can assure you HNRY cares!

Rated 5 out of 5 stars

Smooth Operator

I would like to give a shout out to Josh Brockenberry and Jessica Pilot, who assisted when Josh was not available. Josh worked with us every step of the way; this helped the transportation move smoothly. The delivery was made on time, even sooner than expected so another shout out to the truck driver for making the delivery on time in the challenging weather conditions.

THANK YOU EVERYONE!! :) :)

6 January 2020
Unprompted review

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