Hjrproducts Reviews 5

Bought bar end mirrors for my Suzuki katana easy installation,easy setup,zero vibration/movement even at speeds of 70mph, only slight negative is not a lot of room for hands to move about but I’m sure it’s something that I will get used to .

Bar end mirrors for Guzzi V7, excellent fitting and appear good quality - time will tell re fixings. Reasonable delivery time.

Ordered some mirrors for my XSR. Really great quality and easy to fit. Really nice improvement to the bike. Package really well and kept informed about the order and postage. Overall really pleased. A***

Poor quality. Bolt didn’t bit the thread properly when tightening. Bolt head rusted after being outside for less than 2 days. Explained to seller who said he’d accept return, only to change mind and say they weren’t resellable. Won’t be buying from them again! Avoid!

HJR Products produce some nicely-designed and manufactured products RUINED by abysmal customer care. The item sent to me was unfortunately damaged on arrival and it took numerous contact attempts to get HJR to accept a return.

5 emails were ignored over a 7 day period and took a chargeback threat to even get a response and the return accepted. After this, the refund was only partial. I was not only expected to pay for the tracked return but also had to cover the cost of the initial courier, even though the return was because of something outside my control (a damaged-on-receipt item).

I find that the integrity of a company is defined by how they handle customer care issues. If this is how HJR Products handle a simple return by expecting customers to cover costs of snags outside their control, who knows what outcome would result from a more serious problem?

Save your time (and money) - avoid HJR Products.