Worst customer service
Called up to ask about renting a laptop and had the rudest customer service of my life! Don’t rent from this place
27 April 2020
Unprompted review
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Absolutely appalling experience
I am extremely disappointed and am in half a mind to report this company to the ATO as I specifically requested Dell ultrasharp 27 as I was doing some color editing for a business and I made it very clear as to what I wanted, I was given a samsung 28 (bad color accurate,angle view monitor). I was unable to do my job, when I called I spoke to a rude customer agent who said I signed for that monitor. He had altered the names slightly so that when I signed I would sign for the wrong one, he had taken the branding out of the name title. This is a disgrace what I was given was not fit for my attended purpose. This is a disgrace!. Absolutely appalling experience
1 November 2016
Unprompted review
Reply from Hire Intelligence
Hi Carlos,
Disappointed to read your review and sincerest apologies for the unhappy experience. I note the hire was for a single day and that we provided what we would consider an upgrade (a 28" 4K monitor) to what was requested on the paperwork. I will contact you privately to arrange a refund and find out more about the agent you describe as being rude.
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