Hira Textiles Reviews 439

TrustScore 3.5 out of 5

3.5

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See what reviewers are saying

Rated 1 out of 5 stars

I recently bought an outfit for my son's upcoming wedding online from Hira textiles. The dress arrived in good time but the quality of the fabric, stitching and apperance did not match my expectations... See more

Rated 3 out of 5 stars

Hey I loved the mustard kameez everything was perfect. Except Royal Mail refused to give me my package because instead of my address being put as number 6 it was 7 after 10 mins of arguing I had to sh... See more

Rated 5 out of 5 stars

Very impressive Hira Textiles ! Thank you. Easy website to order from and true to life images. I received my outfits within 3 days. Very responsive customer service. My lawn dresses are lovely too.... See more

Company replied

Rated 5 out of 5 stars

I've been so impressed with Hira Textiles Website. I ordered an XXXL outfit on the Saturday morning and it arrived the following morning, granted I did pay for the next day delivery, it was great to h... See more

Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Women's Clothing Store

Written by the company

Hira Textiles is one of the UK's largest Asian fashion retailer. We endeavor to provide our customers with quality goods and quality at market-leading prices.


Contact info

3.5

Average

TrustScore 3.5 out of 5

439 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars
Hira Textiles logo

Reply from Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Rated 5 out of 5 stars

Beautiful suits

Beautiful suits. Delivery was very fast. Excellent company.

22 June 2023
Hira Textiles logo

Reply from Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Rated 5 out of 5 stars

Amazing

Amazing quality dress was better than the picture excellent customer service will be ordering from them in the future. Excellent choice and you can pay using Klarna which is a bonus😀

22 June 2023
Hira Textiles logo

Reply from Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Rated 1 out of 5 stars

Very disappointed with the size it…too long

Very disappointed with the size it didn't fit my daughters very long they were ment to wear it today for Eid. I brought the wright size but length wise too long.

20 June 2023
Hira Textiles logo

Reply from Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future. If you would like to change sizes then you can exchange too, sizes can vary from brand to brand.

Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Rated 5 out of 5 stars

Absolutely gorgeous outfit...

Absolutely gorgeous outfit. Looked exactly like the picture and the quality is fab. I will definitely be purchasing from here again as they always have a range of affordable yet fashionable outfits.

21 June 2023
Hira Textiles logo

Reply from Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Rated 1 out of 5 stars

I love this company..and I love my…

I love this company..and I love my product I buy from you.

8 June 2023
Hira Textiles logo

Reply from Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.

Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Rated 5 out of 5 stars

Quick delivery and top-notch quality

Quick delivery and top-notch quality. I will buy more dresses in future. Thanks:)

21 June 2023
Hira Textiles logo

Reply from Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Rated 1 out of 5 stars

Couldn't supply the order that was…

Couldn't supply the order that was originally ordered, then then replaced with a different item, and that turned up faulty.
With 2 faults from there end they can only still only give credit note!

21 June 2023
Hira Textiles logo

Reply from Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.

Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Rated 1 out of 5 stars

AVOID BADBAD

First they cancel my order saying the size I ordered was out of stockk then I place order without realising there is child suits to! I placed order for dress thinking it's adults it was child's size! Emailed them 10 times WhatsApp 50 times no reply at all! Crap service never again il try sending it back thts postage wasted n headache never again 1 star even too good for these people

26 June 2023
Unprompted review
Hira Textiles logo

Reply from Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.

Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Rated 1 out of 5 stars

Item arrived dirty

Item arrived dirty. No time to return/exchange. Have requested to be compensated for this.

20 June 2023
Hira Textiles logo

Reply from Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.

Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Rated 4 out of 5 stars

The product was good it’s only the…

The product was good it’s only the colour I thought was not lighter than the picture.

20 June 2023
Hira Textiles logo

Reply from Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Rated 5 out of 5 stars

👌👌👌👌👌

Brilliant service, quality dress

19 June 2023
Hira Textiles logo

Reply from Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Rated 5 out of 5 stars

Beautiful dress

19 June 2023
Hira Textiles logo

Reply from Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Rated 5 out of 5 stars

Its vwry nice 👍

17 June 2023
Hira Textiles logo

Reply from Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Rated 1 out of 5 stars
Hira Textiles logo

Reply from Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.

Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Rated 1 out of 5 stars
Hira Textiles logo

Reply from Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.

Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Rated 5 out of 5 stars

Very nice costumes good quality and…

Very nice costumes good quality and well on time

14 June 2023
Hira Textiles logo

Reply from Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are very pleased to hear that you are happy with the products you have ordered. We try to offer the best quality products and delivery service to our customers. We look forward to seeing you shop from us again in the future.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Rated 1 out of 5 stars
Hira Textiles logo

Reply from Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.

Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

Rated 1 out of 5 stars

Not happy

Size wasn’t perfect..after confirming my order I emailed them about my size confusion but they did not respond. Poor customer service..

13 June 2023
Hira Textiles logo

Reply from Hira Textiles

Hi,

Thank you for taking the time to leave this review.

We are sorry to hear that our service was not up to standard. We pride ourselves on providing a high quality service to customers and will look to improve in the future.

Please get in touch via Admin@hiratextiles.com and we will get this resolved ASAP.

Thank you for shopping with Hira Textiles.

Kind Regards
Team HIRA

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