Hiplok Reviews 905

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Quality product which will hopefully live up to its anti-grinder expectations. The dust cover / reminder is a bit gimmicky, and I still think an alarmed disc lock adds to the deterrent.

Rated 5 out of 5 stars

Unreal service, shipped lightning fast, and so in need here in Southern California. Being able to deploy to the frame & rear wheel alone is enough to deter any potential thief. Trust me, I have had... See more

Rated 4 out of 5 stars

This a great lock no doubt, however a bright Day-Glo covering would obviously make it more visible and cost pennies. I've wrapped mine in Electrical green and yellow earth tape! Also the package was a... See more

Rated 1 out of 5 stars

DXF lock is useless for practical use. It is so short that you can not include the rear wheel which is standard security advice. Additionally it is so small that you can't even lock the bike to cert... See more

Company details

  1. Bike Accessories Store

About Hiplok

Written by the company

At Hiplok, we build quality security and storage trusted by cyclists and sports enthusiasts around the world.

Our passion for innovation is matched by a desire to ensure our locks are as strong as possible for purpose.

We lead with cutting edge materials and work with independent security accreditation houses around the world to meet this commitment.

The result is unique, easy to use, quality products you can trust; whether on a training ride, commuting in the city, or storing your equipment.

VISIT OUR WEBSITE CONTACT US


Contact info

4.1

Great

TrustScore 4 out of 5

905 reviews

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No history of asking for reviews

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Rated 3 out of 5 stars

Great D locks but....

The D1000 range of locks are great. A real deterrent to thieves and the only ones that thieves won't even attempt to have a go at. So What really irks me is when Hiplok have a sale as they did on black friday, they exclude their best locks, their D1000 range, from any discount! A real daft marketing concept.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Kept me updated all the way. , using DHL couriers .
The lock I bought is HIPLOK DX1000 for my motorcycle , fits over my front wheel no problem. Can leave the bike with confidence with a combination of other locks I use . 👍 would definitely recommend this lock

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Unreal service

Unreal service, shipped lightning fast, and so in need here in Southern California. Being able to deploy to the frame & rear wheel alone is enough to deter any potential thief. Trust me, I have had physical altercations regarding my high-end road bikes. I also suggest placing your bike in its highest gear to prevent quick departure as well. Cheers!

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Hiplok couldn’t do enough to help me…

Hiplok couldn’t do enough to help me regarding the Airlok I am delighted and reassured to own/use. Sort of customer care that rarely see, a great brand and a great team to back up the great products.

I will champion them even more so now. Don’t hesitate to buy….. you’ll be glad that you did.

10 April 2025
Unprompted review
Rated 3 out of 5 stars

DX 1000 Great product.... But !!!!!!!

DX 1000 Great product, well designed except that for a £250 I would have thought a reminder system would have been included (Ie a brightly coloured cable to attach to the bars of the bike). The result for me a £1000 repair bill for my R1200RS and a trashed £250 D lock Do not buy unless you get a reminder system to go with it.. too easy to forget when returning to the bike at night after work...!!!!! They even paint it Black for Goodness sake!

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing lock and very solid but with a heavy price tag to match a heavy lock but also a…

Amazing lock and very solid but also a very heavy lock for your bike okay it’s acceptable to withstand the grinder and needs to be heavy duty but damn it’s a heavy lump,Other than that I was given a 10% off the rrp but that was for accessories and not the main lock item self which was £299.00..Other than that it makes you feel confident parking the bike anywhere suitable to take the lock and around the bike frame

15 March 2025
Unprompted review
Rated 1 out of 5 stars

DXF lock is useless for practical use

DXF lock is useless for practical use. It is so short that you can not include the rear wheel which is standard security advice. Additionally it is so small that you can't even lock the bike to certain bike racks. This is a standard commuter bike with a steel frame (so narrower than average).

Purchased the DXF lock from Evans Cycles. Testing the lock requires removing it from packaging. Evans Cycles refuses returns of anything opened and Hiplok told me that since I didn't purchase it directly from them they couldn't provide any help. They recommended purchasing additional locks instead.

10 February 2025
Unprompted review
Rated 5 out of 5 stars

A new proud owner of a secure Hiplok lock and cable

I was encouraged by my local police service to register my tri-bike and consider upgrading my security. So searched online and found Hiplok. Plenty of choice and able to select the most suitable for my needs. I ordered on Wednesday and received my new lock and cable on Friday. Excellent service by Hiplok and DHL - kept well informed. I then registered my lock with Hiplok which was very easy and straightforward. Quality is excellent for the DX lock and cable. I consider it value for money. No hesitation to recommend Hiplok to others from my experience.

31 January 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer Service

Fantastic customer response and communication from Megan at Hiplok. Lost my spare keys and they offered to swap the barrel as the keys may have been stolen. Unfortunately the barrel swap didn't go as planned and they sent a new lock FOC. Which was great news.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. They replied to all correspondence within an hour or so and offered to replace a broken bracket free of charge without any questions. The lock itself is great, compact and secure, and the customer service is outstanding.

3 September 2024
Unprompted review
Rated 1 out of 5 stars

Spam emails

Unfortunately yet another company that misuses your data. Sending me several spam emails per week - which I unsubscribe to each of them, only to continue receiving them.

Sorry, I’m sick of companies marketing. If I unsubscribe then this should remove all emails.

It’s a shame as the lock is as expected

25 August 2024
Unprompted review
Hiplok logo

Reply from Hiplok

Thanks for leaving us a review, we're sorry to hear you have still been receiving our emails. Please can you send your details to support@hiplok.com and we can look into this to ensure you are removed from the list. We're sorry for any frustration caused.

Rated 2 out of 5 stars

DPD left v expensive lock on doorstep…

DPD left v expensive lock on doorstep despite instruction to leave with a neighbour. I had to ring a neighbour to get it. DOD also said it had been given to me although I was 200 miles away at the time. Next time I’ll buy elsewhere

12 July 2024
Unprompted review

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