Hily is a pretty good app. Didn't think it would lead to anything serious, but here we are - two months into an amazing, healthy relationship.
Company replied
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See what reviewers are saying
After divorce I decided to get back into dating, mates recommends me hily,use it for a month, I'm not very active, had just 2 dates.After divorce I decided to get back into dating, mates recommends m... See more
Company replied
Blatant scam app, got two likes within the 1st second of creating an account along with two messages different from the likes(which you cannot see unless you pay an insane an egregious amount for ba... See more
Company replied
I'm a PC player and looked for a girl who' ll share my "addiction", so hily with its algotithmth helped me, our second date was playing unravel two. She is pecfect match for me.
Company replied
Company details
Written by the company
With 900K+ monthly users & 51M+ matches yearly, Hily is the app to date as you are, your way. Find love, fun, friendship or anything in between, make real connections and enjoy dating with Hily!
Contact info
United States
- support@hily.com
- hily.com
Breach of guidelines
Great dating service app that is…
Great dating service app that is responsive, efficient and respectful.
24 July 2024
Unprompted review
Reply from hily.com
Dear Daisy! Thank you for your positive feedback! We are thrilled to hear that you find Hily to be a responsive, efficient, and respectful dating service. Your satisfaction is our top priority, and we are glad to know we are meeting your expectations. If you have any suggestions or need assistance, do not hesitate to reach out via Live Chat or support@hily.com email address.
The app advertises that it’s free to…
The app advertises that it’s free to message and respond to messages but this is not the case, the moment you click on a received message or to see who sent you a like it demands payment to continue, clearly false advertising!
18 July 2024
Unprompted review
Reply from hily.com
Dear Zene! We apologize for any confusion regarding our app's features. While Hily does offer free messaging and interactions with your matches, some premium features, like seeing messages from popular users, require a subscription. We strive to be transparent about our offerings and appreciate your input to help us improve. If you have any further concerns or questions, please feel free to contact us via Live Chat or support@hily.com email address.
Hily has the fastest most approachable…
Hily has the fastest most approachable support staff. If you have a problem they are there 24/7/365 The down side of Hily is if you’re a paid subscriber why would you need to pay extra to have someone messaging you photos unblurred? I mean someone using your free service might pay for it sure but if I’m paying for it subscription? Oh Hell No!
14 July 2024
Unprompted review
Reply from hily.com
Dear Jim! Thank you for your feedback! We pride ourselves on having the fastest and most approachable support staff available to assist you with any issues you may encounter. We appreciate your concerns regarding the paid subscription features. We continuously strive to improve our services and your feedback helps us do so. If you have any further questions or need assistance, please do not hesitate to reach out via Live Chat or support@hily.com email address.
They are respectful an good at helping…
They are respectful an good at helping resolve issues or questions.
11 July 2024
Unprompted review
Reply from hily.com
Dear Christopher! Thank you for your feedback! We strive to provide a respectful and supportive environment, ensuring that we effectively resolve any issues or questions you may encounter. Our team is dedicated to delivering excellent customer service and ensuring your experience with us is positive and helpful. If you have any more questions or need further assistance, please do not hesitate to reach out via Live Chat or support@hily.com email address. We are here to assist you every step of the way!
Reply from hily.com
Dear Ben! Thank you for your feedback! We are glad to hear that you find Hily to be a good app that is easy to use. Our goal is to provide a seamless and enjoyable experience for all our users. If you have any questions or need assistance, please do not hesitate to reach out via Live Chat or support@hily.com email address. We are here to help and ensure you continue to have a great experience with Hily!
Very good experience.
9 July 2024
Unprompted review
Reply from hily.com
Dear Troy! Thank you for your feedback! We are delighted to hear that you had a very good experience. Your satisfaction is our priority, and we are committed to providing the best possible service. If you have any questions or need further assistance, please do not hesitate to reach out via Live Chat or support@hily.com email address. We appreciate your support and look forward to continuing to enhance your experience with Hily!
Reply from hily.com
Dear Customer! Thank you for your positive feedback! We are thrilled to hear that you think Hily is an awesome app. We appreciate your recommendation and encourage others to try it out! If you have any questions or need assistance, feel free to reach out to us via Live Chat or support@hily.com email address. Enjoy using Hily!
The App isn't very user friendly
The App isn't very user friendly, the 'matches' have messaged once and never again and, for the most part, the suggested for you section is people who live so far away that we will never really meet. Beginning to think this app is a scam.
30 June 2024
Unprompted review
Reply from hily.com
Dear Kirk! Thank you for your feedback. We are sorry to hear that you are having difficulties with the app. We strive to make Hily user-friendly and provide meaningful connections. The issues you are experiencing with matches and distant suggestions are concerning, and we apologize for any inconvenience. Please reach out to our support team via Live Chat or support@hily.com email address so we can assist you directly and address these issues. Your satisfaction is important to us, and we want to ensure you have a positive experience with Hily.
Added features cost an arm and a leg
Added features cost an arm and a leg. There is no clear way on how to delete my profile.
28 June 2024
Unprompted review
Reply from hily.com
Dear Daniel! Thank you for your feedback. We understand your concerns about the cost of added features and the need for clarity on how to delete your profile. We strive to provide transparency and accessibility in our app's features and settings. Regarding deleting your profile, please reach out to our support via Live Chat or support@hily.com email address for further assistance. Your satisfaction is important to us, and we are here to help resolve any issues you may have. Please let us know if there is anything else we can do for you.
Super fast and helped me out within mins
26 June 2024
Unprompted review
Reply from hily.com
Dear Fendi! Thank you for your feedback! We are glad to hear that our support team was able to assist you quickly. Providing fast and efficient help is important to us. If you have any more questions or need further assistance, please do not hesitate to reach out via Live Chat or support@hily.com email address. We are here to help!
I love hilly its so safe and fun
24 June 2024
Unprompted review
Reply from hily.com
Dear Lexi! Thank you for your positive feedback! We are delighted to hear that you love Hily and find it safe and fun to use. Ensuring a secure and enjoyable experience for our users is a top priority for us. If you have any more feedback or if there's anything else we can do to enhance your experience, please let us know via Live Chat or support@hily.com email address. We are here to help and ensure you continue to enjoy using Hily!
Give this site a chance fellas
Give this site a chance fellas! They're real woman on there and they're beautiful. I thank you for restoring my account.
22 June 2024
Unprompted review
Reply from hily.com
Dear Vincent! Thank you for your enthusiastic recommendation! We are glad to hear that you have had a positive experience with our site and that your account issue was resolved satisfactorily. We strive to provide a platform where you can meet real and wonderful people. If you have any more feedback or need assistance in the future, please feel free to reach out via Live Chat or support@hily.com email address. We are here to help and ensure your continued enjoyment of our services.
Love Hily the creators are very helpful…
Love Hily the creators are very helpful and attentive to my every need,and I'm very pleased with the overall app and its almost unlimited free features 😀 great job guys 👍Lessie....
22 June 2024
Unprompted review
Reply from hily.com
Dear Lessie! Thank you for your wonderful feedback! We are thrilled to hear that you love Hily and that you find our creators helpful and attentive to your needs. We strive to provide a great user experience with our app and its extensive free features. Your satisfaction is our priority, and we are delighted to have earned your praise. If you have any more feedback or need further assistance, please do not hesitate to reach out via Live Chat or support@hily.com email address. Enjoy Hily!
Legale felony because it does not let…
Legale felony because it does not let me delete my profile picture!
You must remove it from Google Play and any other app store.
June 20th, 2024
20 June 2024
Unprompted review
Reply from hily.com
Dear Iscritto! Thank you for bringing this to our attention. We understand your concern about deleting your profile picture. Currently, users are unable to delete their profile pictures. However, they can replace them. Additionally, our support team can assist you in removing your profile picture upon request. Please contact our support team via Live Chat or support@hily.com email address, and we will be happy to assist you promptly. Your satisfaction is important to us, and we appreciate your understanding.
I like the app it's up to date with all…
I like the app it's up to date with all the latest Facebook Instagram and Snapchat you can link had trouble connecting them all but the staff helped me to fix all the bugs and get my profile 100% complete and uploaded with 100% satisfaction
20 June 2024
Unprompted review
Reply from hily.com
Dear Jeff! Thank you for your positive feedback! We are glad to hear that you like the app and that it integrates well with Facebook, Instagram, and Snapchat. We are committed to providing a seamless experience, and we are pleased our staff could assist you in resolving any issues you encountered. If you have any more questions or need further assistance, please feel free to reach out via Live Chat or support@hily.com email address. We are here to ensure your satisfaction with your profile and overall experience on our app.
Great customer service so far no…
Great customer service so far no scammers on the app
15 June 2024
Unprompted review
Reply from hily.com
Dear Paul! Thank you for your positive feedback! We are pleased to hear that you have had great customer service and have not encountered any scammers on the app. Ensuring a safe and enjoyable experience for our users is a top priority for us. If you have any questions or need assistance in the future, please do not hesitate to reach out via Live Chat or support@hily.com email address. We are here to help!
Superior
My question was answered and the problem was resolved very quickly. I have never had such a positive experience with an app assistance chat.
14 June 2024
Unprompted review
Reply from hily.com
Dear Brit! Thank you for your feedback! We are thrilled to hear that your question was answered promptly and that we could resolve your issue quickly. Providing superior customer service is our goal, and we are delighted to have exceeded your expectations. If you have any more questions or need further assistance, please feel free to reach out via Live Chat or support@hily.com email address. We are here to help!
Love this app definitely recommend you…
Love this app definitely recommend you download it
10 June 2024
Unprompted review
Reply from hily.com
Dear Sarah! Thank you for sharing your positive experience! We are glad to hear that you have not encountered any major issues with our app and that our support team has been able to quickly resolve any concerns you have had. We strive to provide excellent service and value for our users. If you ever have any questions or need assistance in the future, please do not hesitate to contact us via Live Chat or support@hily.com email address. We are here to help!
The customer service person was very…
The customer service person was very quick and helpful. He/she was very polite and also problem solved my needs.
9 June 2024
Unprompted review
Reply from hily.com
Dear James! Thank you for your feedback! We are delighted to hear that our customer service person was quick, helpful, and polite in solving your needs. Providing excellent service is our priority, and we are here to assist you whenever you need us. If you have any more questions or concerns, please feel free to reach out via Live Chat or support@hily.com email address. Enjoy Hily!
I had a small issue and it was resolved…
I had a small issue and it was resolved IMMEDIATELY!
7 June 2024
Unprompted review
Reply from hily.com
Dear Shark! Thank you for your feedback! We are glad to hear that your issue was resolved immediately. If you have any other questions or need further assistance, please do not hesitate to reach out via Live Chat or support@hily.com email address. Thanks for your support!
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