Hilltop Financial Planning Reviews 

1,616
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 409 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and highly knowledgeable, providing clear and constructive advice. Many reviewers highlight the excellent service, noting that everything is explained in an easy-to-understand manner, making complex financial topics accessible. People appreciate the efficient communication and the ease of contacting managers directly for queries or advice. Consumers feel confident and reassured that their finances are well-managed, with tailored solutions and regular reviews of their pension plans. The overall user experience is described as seamless and efficient, with many customers recommending the company for financial advice.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, describing them as professional, thorough, and... See more

Service

Customers consistently note positive experiences with service, describing it as professional, thorough, and... See more

Customer service

Customers report positive experiences with customer service, highlighting excellent communication and... See more

User experience

Users describe positive interactions with user experience, consistently praising the clear, precise, and... See more

Customer communications

People report positive experiences with contact, noting that it is easy to make appointments and managers are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hilltop have been amazing at managing my Pension Plan. I have regular reviews with friendly, knowledgeable and efficient Managers. I'm kept up to date with changing global situations and their effec... See more

Rated 5 out of 5 stars

I've only just given this team my pension to look after and I'm pretty impressed with their service so far. Calls happen exactly when the plan them, everything is explained in as much detail as you ne... See more

Rated 5 out of 5 stars

On time phone call. Freindly approach and not too 'pushy' regarding products. Good overall knowledge of current affairs and their imact on 'the market'. Oulined possible pathway for the future. Alwa... See more

Rated 5 out of 5 stars

I am well informed of my options and they are clear and understanding with my pension. There is a portal for any questions i need to ask and cam see how my pension is doing at anytime i like.the fina... See more


Company details

  1. Pension Fund
  2. Financial Consultant
  3. Investment Service

Written by the company

At Hilltop Financial Planning, we understand the importance of planning for a secure and enjoyable future. With our comprehensive range of services, including pensions advice and smart investments, we strive to help you achieve your financial and retirement goals. Our team of experts is dedicated to providing you with a safe pair of hands to navigate the complex financial world. Whether you're a young professional looking to build wealth or closing in on retirement and seeking to make the most of your savings, we're here to guide you every step of the way. With years of experience and professional knowledge, we offer personalized advice, tailored to your specific needs and aspirations. We believe that financial planning is not just about numbers; it's about providing peace of mind and confidence in the future. Let us be your trusted partner on this journey toward financial success.

95% of clients would recommend us.

Written by the company

Start Taking Control Of Your Future..
We put our clients at the heart of everything we do, and we're proud to say that 95% of our clients* would recommend us to their friends and relatives. Start your free assessment today and see how we can help you achieve your retirement plans. *Client survey Aug'22

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,616)

387 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hilltop Financial Planning, excellent services!

Hilltop Financial Planning has really excelled in maintaining my pension investments over the last two years.

No matter what questions I may have, there is always a friendly person available to explain with clarity and provide me with all the professional information I need to make the right choices for my ongoing investments which supports my personal plans for the future.

I would not hesitate to recommend Hilltop Financial Planning!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Everything was explained in simple…

Everything was explained in simple terms and t each stage of my annual review i was asked if I had any questions regarding what was covered. The review took just over an hour as I had lots of questions that my advisor answered and explained. I feel totally confident with this company and the staff that I have been exposed to.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

First class service

Excellent service from the start,been with this company 4 years always had my best interests at heart,make everything easy to understand.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Contacted Hilltop a little while ago…

Contacted Hilltop a little while ago for advice when I was approaching retirement. Helped to merge my pensions into one and the pot is growing steadily. Regular reviews to ensure my pension covers my future needs. Can highly recommend

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Hilltop experience

I approached Hilltop some years ago to consolidate my pensions from various companies. Professional advice, no sales pressure with ongoing portfolio management.
Regular reviews, available at all times great advice. Highly recommended.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Straightforward, easy to understand advice. Clear guidance and support and fantastic client support. Great app and interaction. Well recommended.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Hilltop is a very good company to deal…

Hilltop is a very good company to deal with, their financial staff members are excellent in explaining everything in language you can understand, they are very friendly and polite and put you at ease with any financial business you have with them. I would highly recommend them.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Professionalism

Professional in there approach, i.e. quarterly and annual reviews by phone appointments on time. Very happy with the handling with my portfolio of investments, one less thing to worry about. Given good progressive advices, present and future.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Hilltop finance look after my pension…

Hilltop finance look after my pension alongside my personal monies. They are in regular contact as to how well my financial situation is. It very easy talking to a representative who explains everything in a easy to digest.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Annual review

Arranged call was on time, representative had all details to hand during conversation and advice given reflected how markets were doing and future forecast was likely to go. A great service

18 March 2026
Unprompted review
Rated 4 out of 5 stars

Annual Review

The FA called at the time the appointment was booked for. He explained the process of the annual review, listened to the information I gave him and updated my details. No pressure from him to make any changes to the current investments. Took 15 mins and I finished the call happy that my pension is in as good a place at it can be & the target date for my retirement remains as I initially planned

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with Hilltop Financial…

Very happy with Hilltop Financial Planning they are very informative and my representative Alex was very helpful and knowledgeable would definitely recommend them to anyone looking for financial planning. Many Thanks ….

17 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look