Hilltop Financial Planning Reviews 

1,616
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 405 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and efficient, providing excellent advice and making interactions pleasant. The service is frequently highlighted as exceptional, with many appreciating the clear explanations and tailored solutions for their financial needs. People feel confident and well-informed about their pension plans, noting the professional and reassuring approach. Reviewers consistently mention excellent communication, with quick responses and appointments kept as planned. Customers value the user-friendly experience, where complex financial information is explained simply and clearly, allowing them to understand their options. Many appreciate the thorough annual reviews, which provide useful insights and help them plan for the future with confidence.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising them for being clear, helpful,... See more

Service

People report positive experiences with service, consistently praising the professional, friendly, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and clarity of... See more

User experience

Clients share positive opinions on user experience, consistently highlighting clear, concise, and... See more

Customer communications

Users describe positive interactions with contact, noting the ease of making appointments and receiving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hilltop have been amazing at managing my Pension Plan. I have regular reviews with friendly, knowledgeable and efficient Managers. I'm kept up to date with changing global situations and their effec... See more

Rated 5 out of 5 stars

I've only just given this team my pension to look after and I'm pretty impressed with their service so far. Calls happen exactly when the plan them, everything is explained in as much detail as you ne... See more

Rated 5 out of 5 stars

I have been with Hilltop for over 3 years. They have given me consistently good advice and all their advisors are friendly and knowledgeable. I am a "cautious" investor (risk profile is 4 out of 10) b... See more

Rated 5 out of 5 stars

On time phone call. Freindly approach and not too 'pushy' regarding products. Good overall knowledge of current affairs and their imact on 'the market'. Oulined possible pathway for the future. Alwa... See more


Company details

  1. Pension Fund
  2. Financial Consultant
  3. Investment Service

Written by the company

At Hilltop Financial Planning, we understand the importance of planning for a secure and enjoyable future. With our comprehensive range of services, including pensions advice and smart investments, we strive to help you achieve your financial and retirement goals. Our team of experts is dedicated to providing you with a safe pair of hands to navigate the complex financial world. Whether you're a young professional looking to build wealth or closing in on retirement and seeking to make the most of your savings, we're here to guide you every step of the way. With years of experience and professional knowledge, we offer personalized advice, tailored to your specific needs and aspirations. We believe that financial planning is not just about numbers; it's about providing peace of mind and confidence in the future. Let us be your trusted partner on this journey toward financial success.

95% of clients would recommend us.

Written by the company

Start Taking Control Of Your Future..
We put our clients at the heart of everything we do, and we're proud to say that 95% of our clients* would recommend us to their friends and relatives. Start your free assessment today and see how we can help you achieve your retirement plans. *Client survey Aug'22

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(1,616)

387 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was easy to make my appointment and…

It was easy to make my appointment and Conner called me on time. He introduced himself and set out the agenda for our meeting. He asked me if I wanted to add any additional questions I had. All done in a professional manner. The review was informative and Conner answered my questions throughout the call.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Look after smaller pensioners as well as big clients

I guess that I am considered a low-level client as my pension pot is on the low side but the annual financial check ups provide insightful information and ensure my pension accounts are performing as well as possible and Hilltop suggest changes where necessary. Very happy with the service provided.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Professional

Always clear patient advice from their advisors. I would be lost without them to guide me through the pension minefield!

29 May 2026
Unprompted review
Rated 5 out of 5 stars

I had my annual financial review this…

I had my annual financial review this week with Alex and as always he explained things very clearly to me, answered all my questions and gave some good advice.
I would highly recommend Hilltop Financial to anyone.

Jan Fuller

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Hilltop Financial Planning

Absolute pleasure to deal with everyone from Hilltop financial planning.
Really friendly and professional team.
If you are planning on consolidating your pensions I would definitely recommend you give Hilltop a call

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Very informative

Very informative. Gave me some ideas/suggestions to think about. I am very confident that my pension is being invested wisely with good returns.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

I have been with Hilltop for just over…

I have been with Hilltop for just over a year now and from initial engagement and pension advice through to appropriate investment strategy it has been financially beneficial. Having just lost my wife they provided additional support and through my annual review suggested help which will assist the family through this period. Would recommend Hilltop and my pension has improved significant under their guidance.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Pension review

Very helpful and knowledgeable about giving information and about questions you ask. Always quick response to any message you send. Been with this company nearly two years and no complaints

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Helpful Advice

I always seem to get helpful advice. I'm no expert on these matters, but I find Hilltop very helpful. Never any pressure to add to my investments but by the way they perform I probably should do. Thank you Hilltop.

21 May 2026
Unprompted review

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