Hills of Woodford Toyota Reviews 

2,746
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and attentive during the entire car buying process. Reviewers often note that the overall service is smooth, efficient, and well-organized from initial test drive to final vehicle collection. Consumers also appreciate the clear communication and timely updates provided throughout their appointments. Some reviewers were not happy with the after-sales support, noting frustrating issues with unaddressed vehicle faults and unexpected charges for services. A few other people also felt that customer service fell short regarding poor staff communication and difficulties in resolving mechanical problems.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as extremely efficient, helpful, and always... See more

Service

People report positive experiences with service, noting that staff members are efficient, helpful, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff members for being... See more

Product

Consumers find product to be positive, highlighting efficient purchase processes and great overall vehicle... See more

User experience

Clients share positive opinions on user experience, consistently describing the process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was greeted by a welcoming smile from Claire who attended to my booking. I had updates on the progress of my vehicle and a telephone call when the sensors were fitted. Everything straight forward an... See more

Company replied

Rated 5 out of 5 stars

I have been with Mark Graham from Toyota for well over a decade and the service I received has been nothing but exemplary. Every car I have bought from Toyota has been through Mark and he's been amazi... See more

Company replied

Rated 5 out of 5 stars

Second service at Hills of Woodford and another good experience. Claire took care of everything in a professional and timely manner. The service whilst you wait option works really well and the facil... See more

Company replied

Rated 5 out of 5 stars

The service at Hills of Woodford Toyota is excellent. The salesman, Sufi, helped me find the right car, arranged the insurance and tax, and even taught me how to drive an automatic during the test dri... See more

Company replied


Company details

  1. Toyota Dealer

About Hills of Woodford Toyota

Written by the company

Established in 1905, Hills Motor Group is comprised of two dealerships across the South East covering London & Essex. This family run company first started in its Woodford Green, Essex location where the head office is currently based, growing to one of the largest Toyota dealerships in the UK. Throughout the years, Hills Motor Group continued to build, adding Lexus Woodford also based in Woodford Green, Essex. Today, Hills Motor Group still prides itself on being a family run business offering customers first-class service whether it’s through our sales, after-sales or rental teams. Our customer service continues to be second to none and is the reason why we have remained one of the longest running groups in the country. hills of woodford toyota

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(2,746)

196 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and friendly

Professional dedicated friend
Thank you very much Mr Sufi bhai for your professional support and help.

21 June 2026
Unprompted review
Hills of Woodford Toyota logo

Reply from Hills of Woodford Toyota

Dear Ahmed,

Thank you for your review and your 5-star rating.

Kind regards,

Hills of Woodford Toyota

Driven by trust, powered by people since 1905.

Rated 5 out of 5 stars

I had an excellent experience buying my…

I had an excellent experience buying my car, and I can’t recommend Sufi highly enough. From start to finish, he was professional, friendly, and genuinely helpful. He took the time to answer all my questions, never made me feel pressured, and made the whole process smooth and stress-free. I would definitely recommend asking for Sufi. Thank you again for making buying my car such a positive experience!

1 July 2026
Unprompted review
Hills of Woodford Toyota logo

Reply from Hills of Woodford Toyota

Dear Jannah,

Thank you for your review and your 5-star rating.

Kind regards,

Hills of Woodford Toyota

Driven by trust, powered by people since 1905.

Rated 5 out of 5 stars

Sufi was a great guy and an honest guy

Sufi was a great guy and an honest guy, he took me through this process very well and efficiently, would recommend buying from this dealer

25 June 2026
Unprompted review
Hills of Woodford Toyota logo

Reply from Hills of Woodford Toyota

Dear James,

Thank you for your review and your 5-star rating.

Kind regards,

Hills of Woodford Toyota

Driven by trust, powered by people since 1905.

Rated 5 out of 5 stars

I bought a second hand car from Hills…

I bought a second hand car from Hills who are the local Toyota dealer. I have driven their cars for decades.
I was looked after by Sufi who went above and beyond to deliver a personal service from the test drive, arranging finance and sorting out accessories he has done a great job.
And I am very happy with the car, too.

13 May 2026
Unprompted review
Hills of Woodford Toyota logo

Reply from Hills of Woodford Toyota

Dear Duncan,

Thank you for your review and your 5-star rating.

Kind regards,

Hills of Woodford Toyota

Driven by trust, powered by people since 1905.

Rated 5 out of 5 stars

Had Yaris serviced at Hills Woodford…

Had Yaris serviced at Hills Woodford .Claire dealt with me very professionally been buying and servicing cars with Hills since 2021 wouldn’t go to buy or service a car anywhere else.

16 June 2026
Unprompted review
Hills of Woodford Toyota logo

Reply from Hills of Woodford Toyota

Dear Mr A Biller,

Thank you for your review and your 5-star rating.

Kind regards,

Hills of Woodford Toyota

Driven by trust, powered by people since 1905.

Rated 5 out of 5 stars

Clare was very friendly and helpful…

Clare was very friendly and helpful when I came in for a holiday check to my car. Thoroughly recommended.

24 June 2026
Unprompted review
Hills of Woodford Toyota logo

Reply from Hills of Woodford Toyota

Dear Gareth,

Thank you for your review and your 5-star rating.

Kind regards,

Hills of Woodford Toyota

Driven by trust, powered by people since 1905.

Rated 5 out of 5 stars

Straightforward drop off and pick up.

Straightforward drop off and pick up.
Claire Denning was great at keeping me updated on the progress of the service.

26 June 2026
Unprompted review
Hills of Woodford Toyota logo

Reply from Hills of Woodford Toyota

Dear John,

Thank you for your review and your 5-star rating.

Kind regards,

Hills of Woodford Toyota

Driven by trust, powered by people since 1905.

Rated 5 out of 5 stars

Claire was a seriously switched on…

Claire was a seriously switched on cookie. Excellent work.

16 June 2026
Unprompted review
Hills of Woodford Toyota logo

Reply from Hills of Woodford Toyota

Dear Ruckand,

Thank you for your review and your 5-star rating.

Kind regards,

Hills of Woodford Toyota

Driven by trust, powered by people since 1905.

Rated 5 out of 5 stars

Claire made the experience effortless!

19 June 2026
Unprompted review
Hills of Woodford Toyota logo

Reply from Hills of Woodford Toyota

Dear AO,

Thank you for your review and your 5-star rating.

Kind regards,

Hills of Woodford Toyota

Driven by trust, powered by people since 1905.

Rated 5 out of 5 stars

Dear Claire


I just wanted to say thank you for the excellent service you provided when handling my car service. You were professional, friendly, and kept me informed throughout the process, which made everything straightforward and stress-free.

Your attention to detail and willingness to help were greatly appreciated. It was a pleasure dealing with you, and you are a real credit to the team.

Wishing you all the very best with your pregnancy and the exciting months ahead. Take care, and thank you again for all your help.

Kind regards,
Sabina

12 June 2026
Unprompted review
Hills of Woodford Toyota logo

Reply from Hills of Woodford Toyota

Dear Sabina,

Thank you for your review and your 5-star rating.

Kind regards,

Hills of Woodford Toyota

Driven by trust, powered by people since 1905.

Rated 5 out of 5 stars

Customer service was great

Customer service was great, Claire was very communicative and helpful, got my van back in very good time.

4 June 2026
Unprompted review
Hills of Woodford Toyota logo

Reply from Hills of Woodford Toyota

Dear Ben,

Thank you for your review and your 5-star rating.

Kind regards,

Hills of Woodford Toyota

Driven by trust, powered by people since 1905.

Rated 5 out of 5 stars

Claire was very efficient and very…

Claire was very efficient and very helpful

30 May 2026
Unprompted review
Hills of Woodford Toyota logo

Reply from Hills of Woodford Toyota

Dear Denise,

Thank you for your review and your 5-star rating.

Kind regards,

Hills of Woodford Toyota

Driven by trust, powered by people since 1905.

Rated 5 out of 5 stars

Dealt with David Corpe who was very…

Dealt with David Corpe who was very pleasant and exceptionally helpful. We had a smooth transaction and appreciated the follow up. We are very happy with our upgraded car and would highly recommend customers talk to David for a great overall experience.

29 May 2026
Unprompted review
Hills of Woodford Toyota logo

Reply from Hills of Woodford Toyota

Dear Ray,

Thank you for your review and your 5-star rating.

Kind regards,

Hills of Woodford Toyota

Driven by trust, powered by people since 1905.

Rated 5 out of 5 stars

Thank-you Mark!

Mark Graham was a very friendly and attentive salesman, good at communicating all the technical details and information about service schemes etc. The purchase process was efficient and the car is great. Would use Hills again.

17 May 2026
Unprompted review
Hills of Woodford Toyota logo

Reply from Hills of Woodford Toyota

Dear Mr Edward,

Thank you for your review and your 5-star rating.

Kind regards,

Hills of Woodford Toyota

Driven by trust, powered by people since 1905.

Rated 5 out of 5 stars

Met David Corpe who helped me choose a…

Met David Corpe who helped me choose a car that was suitable for me and my finances, great service

3 June 2026
Unprompted review
Hills of Woodford Toyota logo

Reply from Hills of Woodford Toyota

Dear Imran,

Thank you for your review and your 5-star rating.

Kind regards,

Hills of Woodford Toyota

Driven by trust, powered by people since 1905.

Rated 5 out of 5 stars

I bought a Toyota Aygo x off David…

I bought a Toyota Aygo x off David Corpe the whole experience was brilliant he helped me from start to finish to choose the right car he really knows what his talking about his the guy to go to when you want to buy a new car

30 May 2026
Unprompted review
Hills of Woodford Toyota logo

Reply from Hills of Woodford Toyota

Dear Jason,

Thank you for your review and your 5-star rating.

Kind regards,

Hills of Woodford Toyota

Driven by trust, powered by people since 1905.

Rated 5 out of 5 stars

Another easy purchase from Hill Toyota…

Another easy purchase from Hill Toyota of Woodford.
Dealing with David Corpe is always stress free. That’s why constantly keep returning!

As a driving instructor that racks up 40k miles a year I regularly change my car and David Corpe is the man I always go to as he’s incredibly reliable and trust worthy. I always have a great experience when changing my car.

Thanks again David for another easy swap.
See you next year!!

27 May 2026
Unprompted review
Hills of Woodford Toyota logo

Reply from Hills of Woodford Toyota

Dear Mark,

Thank you for your review and your 5-star rating.

Kind regards,

Hills of Woodford Toyota

Driven by trust, powered by people since 1905.

Rated 5 out of 5 stars

Good customer service

Good customer service. Explained everything, kept us informed all the way. Staff were very helpful and courteous. Would recommend Hills of Woodford.

27 May 2026
Unprompted review
Hills of Woodford Toyota logo

Reply from Hills of Woodford Toyota

Dear GG,

Thank you for your review and your 5-star rating.

Kind regards,

Hills of Woodford Toyota

Driven by trust, powered by people since 1905.

Rated 5 out of 5 stars

I bring my car here for it's annual…

I bring my car here for it's annual service as it's nice and convenient by the tube. The process is super easy, the staff are always helpful and friendly.
Claire Denning was especially helpful and patient with me and explaining the different options I had for getting all the work done on my car.

22 May 2026
Unprompted review
Hills of Woodford Toyota logo

Reply from Hills of Woodford Toyota

Dear Marie,

Thank you for your review and your 5-star rating.

Kind regards,

Hills of Woodford Toyota

Driven by trust, powered by people since 1905.

Rated 5 out of 5 stars

Super efficient and cordial.

Super efficient and cordial.

So superbly organized specially this Ms. Claire Danning was really spot on.

Toyota has got a good talent

All the best

Ahmed

29 May 2026
Unprompted review
Hills of Woodford Toyota logo

Reply from Hills of Woodford Toyota

Dear Fakhuruddin,

Thank you for your review and your 5-star rating.

Kind regards,

Hills of Woodford Toyota

Driven by trust, powered by people since 1905.

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