Hikerdelic Reviews 340

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Always liked Hikerdelic bespoke pieces like mugs, slip mats & collabs with Kickers, Nalgene etc … so much so I’ve got another Nalgene bottle. The Little Fluffy Clouds tray looks well good serving drin... See more

Company replied

Rated 5 out of 5 stars

Have nothing but love for this company. Now have 3 x t-shirts and all are great quality and fit, recently got the Tim Burgess jacket, again fantastic fit and quality, also design is great. Service... See more

Company replied

Rated 5 out of 5 stars

I now have 3 hikerdelic jackets, a Charlatans, Shed 7 and now a none band one. I love them. Such good quality, great designs and wear really well. Nothing but praise for this brand

Company replied

Rated 5 out of 5 stars

Absolutely fantastic!!! Not only is the quality of the items I ordered outstanding the customer service is some of the best I've had anywhere in the world. I am incredibly impressed 👏 🙌 Special... See more

Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

340 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Lacking support

My experience with Hikerdelic's service team was disappointing and, overall, frustrating. Although some of my challenges were resolved in the end, it required a lot of effort on my part to get the support I needed over a period of several months. And, while I agree that the quality of their products are generally good, I did receive an item that was scratched and scuffed with no offer to remedy the situation. I also found the sizing for some of their clothing off and that's what sparked my main challenge with them (overseas exchange). I like their products, but would be hesitant to purchase from their website again in case I have questions or issues about a future order.

30 March 2026
Hikerdelic logo

Reply from Hikerdelic

Hello Kayla,

Thank you for your feedback. We’re very sorry to hear about your experience, though we’re pleased the issue was ultimately resolved.

After reviewing your case, we can see that you had mentioned you did not wish to return or exchange the scratched item, and were instead sharing this as feedback. Regarding your return, it appears the parcel was sent without being marked as “return of goods,” which resulted in it being sent back to you and caused delays. A free returns label was then provided, and we can confirm that your return has now been successfully processed.

We really appreciate you taking the time to share your experience, as it helps us continue to improve.- Hikerdelic

Rated 5 out of 5 stars

Super brand, always recommend

I now have 3 hikerdelic jackets, a Charlatans, Shed 7 and now a none band one. I love them. Such good quality, great designs and wear really well. Nothing but praise for this brand

24 December 2025
Hikerdelic logo

Reply from Hikerdelic

Thank you for the 5 star review! - Hikerdelic

Rated 5 out of 5 stars

Great tee shirt!

Great tee shirt, great quality as usual and fast delivery. Thank you.

4 March 2026
Hikerdelic logo

Reply from Hikerdelic

Thank you for the 5 star review! - Hikerdelic

Rated 5 out of 5 stars

Great company

Great clothes, great service. Love Hikerdelic.

22 February 2026
Hikerdelic logo

Reply from Hikerdelic

Thank you for the positive feedback - Hikerdelic

Rated 5 out of 5 stars

Sale purchases

Ordered a few things in the sale and had an issue with one item. The customer service team were more than helpful and in the end all items have purchased are great quality and will use again.

16 January 2026
Unprompted review
Hikerdelic logo

Reply from Hikerdelic

Thank you for the 5 star review! - Hikerdelic

Rated 5 out of 5 stars

Great product

Great product, great company

21 December 2025
Hikerdelic logo

Reply from Hikerdelic

Thank you for the positive feedback! - Hikerdelic

Rated 5 out of 5 stars

Great buying experience

Great buying experience, love the brand - best socks I've ever worn

26 December 2025
Hikerdelic logo

Reply from Hikerdelic

We appreciate the positive feedback! - Hikerdelic

Rated 5 out of 5 stars

Exceptional

Ordered and delivered within a day. Quality jacket too

21 November 2025
Hikerdelic logo

Reply from Hikerdelic

Glad to hear this! Thank you for the 5 stars - Hikerdelic

Rated 5 out of 5 stars

Really smart jacket

Really smart jacket, great quick service

30 October 2025
Hikerdelic logo

Reply from Hikerdelic

Thank you for the 5 star review - Hikerdelic

Rated 5 out of 5 stars

My first experience of Hikerdelic were…

My first experience of Hikerdelic were when they sorted me out with a How High Charlatens jacket which was much appreciated and it went from there , I like their ethos and style , the correspondence from the company makes you feel more than a number on their mailing list , looking forward to taking delivery of my latest jacket which will be number 5 👌they are a ⭐️⭐️⭐️⭐️⭐️company

10 November 2025
Unprompted review
Hikerdelic logo

Reply from Hikerdelic

Thank you for the positive feedback. We appreciate the 5 stars! - Hikerdelic

Rated 5 out of 5 stars

Fantastic service

Fantastic service, easy to order online & great quality product. Deffo a returning customer 😀

24 October 2025
Hikerdelic logo

Reply from Hikerdelic

Thanks a lot for the 5 star review! 🙂 - Hikerdelic

Rated 5 out of 5 stars

Used these products and the brand a few…

Used these products and the brand a few times now. Amazing clothing for either proper use in the field or pitched up at the pub. For the price they’re pretty unbeatable and the service / delivery times are also excellent. Thanks guys I’ll continue to support your brand as it’s amazing

28 October 2025
Unprompted review
Hikerdelic logo

Reply from Hikerdelic

Thank you for the 5 star review! - Hikerdelic

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great product as ever

19 July 2025
Hikerdelic logo

Reply from Hikerdelic

Thanks for the 5 stars! Glad you’re happy with the quick delivery and product quality as always. Appreciate your support! - Hikerdelic

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look