Hikeit Reviews 

51
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

i ordered the x5, and never got it. it claimed that it made it to my city, but then got returned to sender for a bad address... which is odd since i have received deliveries at my address for over 2... See more

Rated 1 out of 5 stars

Don’t buy this product my brand new ute started having throttle issues and loss of power. Tried contacting them multiple times for a refund or explanation no response. Spend your money elsewhere.

Rated 5 out of 5 stars

I bought the X9 for my Ford Ranger PX2 XLT 3.2l Diesel and have been using it for about 18 months now. It just creates a beast on HI9 setting - that's launch mode! I tow a 3T caravan on SP9 setting co... See more

Rated 1 out of 5 stars

Absolute joke experience. Bought their junk product and it sent my car into limp mode with numerous errors. I emailed them, no reply... called their office and left messages... no response. Fin... See more


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1.6

Bad

TrustScore 1.5 out of 5

51 reviews

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1.6

All reviews

(51)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

horrible experience

i ordered the x5, and never got it. it claimed that it made it to my city, but then got returned to sender for a bad address... which is odd since i have received deliveries at my address for over 2 years now. i tried to cintact them 3 times, and it wasnt until i told them i was going to dispute the charge that they emailed me back.

22 June 2026
Unprompted review
Rated 1 out of 5 stars

Shitful service Ordered with Express…

Shitful service Ordered with Express shipping, Told me out of stock, Must come from china Told me 5-10 Business days, Asked for a refund! Denied said already Shipped 2 days later. And no express said there policy was 5-10 Business days But under there policy Clearly states if out of stock will offer Refund 1st, Which they did not! Shady Company! You Have Been Warned!!

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Hikeit X9 - simply awesome

I bought the X9 for my Ford Ranger PX2 XLT 3.2l Diesel and have been using it for about 18 months now. It just creates a beast on HI9 setting - that's launch mode! I tow a 3T caravan on SP9 setting combined with Sport Auto mode on transmission - fantastic towing combination. Around city I run on CO9 beautifully smooth and quick off lights, responsive. I was so impressed, I bought another X9 for my wife's Landcruiser Prado 150 3.0 Diesel - same CO9 around city beautiful and quick, responsive. Totally recommend the Hikeit X9 model.

9 November 2022
Unprompted review
Rated 2 out of 5 stars

Opinion: HikeIt XS Overpriced & Dangerous

I received my HikeIt XS this week. I'm not very impressed so far. The tracking website never showed the status and the order page never updated and just showed processing.

After installing the XS I found out the anti theft feature does not work at all (it looks like it locks but the throttle still works anyway).

Most of the modes are too jerky to be safe for low speed manuvering. The valet mode seems like it would make a valet wreck your vehicle because the throttle is unresponsive and then goes straight to 100%. It would have actually been useful if they set the maximum possible throttle in that mode to 50%.

Overall I'm not impressed with the results on my 5.7L Ram 1500 and will likely return the product and just spend a couple hundred $ more for a tuner with multiple power modes.

19 June 2022
Unprompted review
Rated 5 out of 5 stars

Game changer

Bought an X9 for my wife's JKU and it made her love her jeep again. Drives like a beast. As soon as I bought my gladiator with a 6 speed transmission, it was one of the first things I bought for it to get rid of the sluggishness. It may not add HP, but it 100% increases the driveability and enjoyment of the vehicle.

17 May 2022
Unprompted review
Rated 5 out of 5 stars

V8 cruiser

Got the x5 for my v8 cruiser. Absolute night and day difference. Well worth the money. Improved driveability out of sight.

17 May 2022
Unprompted review
Rated 5 out of 5 stars

Awesome product

Just bought one for my 2014 f250 gas engine. Night and day difference. Only had it a week but I’m seeing a drop in fuel consumption and it’s set to cruise mode. In launch mode, it will spin the tires at part throttle. Never did that before. Highly recommend.

4 May 2022
Unprompted review
Rated 5 out of 5 stars

Amazing product

Amazing product! The X9 completely changed my Jeep’s performance on/off road. My only regret is that I waited too long to buy it.

4 May 2022
Unprompted review
Rated 5 out of 5 stars

Got the X9 for a great price on sale, but worth full price!

Got the X9 for a great price on sale, but it's worth full price. Totally reduced throttle lag, has multiple modes with program memory, and makes driving and towing my Pajero Sport so much more enjoyable. Excellent unit, looks great and does what is promised. Highly recommend the Hikeit X9.

28 April 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

I initially received the wrong unit. I got onto Andy and he identified the issue right away and organised the replacement.
Andy’s customer service was absolutely spot on.

15 February 2022
Unprompted review
Rated 1 out of 5 stars

Absolute joke experience.

Absolute joke experience.
Bought their junk product and it sent my car into limp mode with numerous errors.
I emailed them, no reply... called their office and left messages... no response.
Finally resorted to Facebook messenger and it took a day but I got a reply. Was sternly told that 'you're not our only customer' and offered zero solutions. Promised email responses, nothing arrived.
I started posting negative comments on FB and the scumbags blocked me! I now have zero resolution and a JUNK product.
Great service that!!!
Their website is lies as well... the only post the 5 star reviews. I posted similar to this and amazingly it isn't on their reviews.
Save yourself the hassle.... buy from anywhere BUT this mob

14 February 2022
Unprompted review
Rated 5 out of 5 stars

Great Product

Great Company to deal with. Had some initial trouble with a wrong unit but was quickly rectified (bought a unit not listed on catalogue, so no data)

Installed and wow what a difference made.

Thanks to Andy for sorting out the correct unit for me. Will happily recommend to anyone with flyby wire.

8 February 2022
Unprompted review
Rated 5 out of 5 stars

GREAT PRODUCT AND EXCELLENT CUSTOMER SERVICE!

Got my Hike It X9 installed and was immediately impressed. I was playing around with it on a long trip, trying out the different modes and the buttons stopped working. When I got home, I sent them and email and got an immediate response from Andy Truong. After a couple of emails with Andy having me try a couple of different possible solutions, he determined that the display/controller was bad and said that he would send me a new one. I had the new one in about three days. Installed it immediately and the system has been working great ever since. This is an awesome product and the customer service was exceptional!

28 January 2022
Unprompted review

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