I’m quite surprised at some of the negative reviews on here. It almost put me off buying these products but I’m glad I ignored them and did. They are quality, easy to assemble and with lots of bespo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Two luxury nests were purchased. The base was ripped within hours by a Norfolk Terrier. The base material by the clips also ripped so impossible to secure to bed. Base material very poor quality. The... See more
Ordered XL olive mesh, black mat legs and chew guards and a denim reversible topper. I received this super quick including the chew guards which did state it could take longer as they are made to orde... See more
I ordered on 28/6. Something went wrong with my e-mail and I didn't get a confirmation. I contacted them through e-mail with 0 response. Later sent a message through Facebook. They read it but it... See more
Company details
Information provided by various external sources
Home of The Original HiK9 Raised Dog Bed.
Contact info
4a J2 Business Park , BL9 7PB , Bury, United Kingdom
- +44 (0) 161 660 5668
- info@hik9.com
- hik9.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic product for saving space
Fantastic product for saving spacev
Great product.
Good product
Good product. But I feel the delivery charge is excessive for 4-5 day delivery.
It was not a large parcel and for £7.50 I would at least expect next day delivery and a tracked package
Excellent in every way
Excellent service and excellent product. This is the only bed my dog doesn't try to destroy and he loves his snuggly topper. We have tried so hard to keep him off our bed and at last we seem to have found the answer.
Have used for years
Have used for years. Delivery good, quality excellent. Dogs love them.
Just wish I had ordered the protectors as well as puppies started chewing one bed already. Protectors Now ordered.
Excellent service; well made
Product is sturdy and as described; made in the UK and our greyhound seems comfortable on the bed; bought with a topper for added comfort, could probably get away with just throwing a quilt over the top. But it’s neat and off the floor and reduced condensation air flow is mainly what we wanted.
Products a bit pricey but very good…
Products a bit pricey but very good service.
Excellent product my dogs love them
Excellent item
Really good quality, easy to assemble and my dogs love it. Arrived very quickly. Will be ordering more because my dogs are fighting over it. Love the fact that an incontinent dog can have a puppy pad placed between the layers of the mesh to stop it sleeping on a wet bed. Highly recommend.
XX-Large bed
Was informed of delivery throughout.
Bed itself was easy to put together. I did need a little help as it was the xx-large size and needed someone to hold it while I slipped on the cover. The mesh cover is good quality (it was the heavy duty one) and seems sturdy enough.
The xx-large fits both of my Labradors comfortably (although my girl has decided to have the whole space to herself!).
I have bought other beds before but they are nowhere near the quality of this HiK9 bed. Would definitely recommend.
had my 3 beds delivered without issue
had my 3 beds delivered without issue. contacted yourselves for up date was attended to quickly no hassles.
Spamalot
Beware they spam email you every day. Still got this despite unsubscribing!
Really pleased with our purchase
Really pleased with our purchase. Our dog loves his new bed with a variety of different covers.
Very prompt service
Very prompt service and good quality merchandise.
Kizzy loves her new bed!
Excellent service from Original HiK9
Excellent service from Original HiK9! I had easy and quick advice from them via the live chat feed on their website, to help me figure out the correct sized bed needed for my Yorkie & Shorkie (who like to curl up together)
Delivery was quick and arrived in perfect condition. Putting the bed together was easy. Fitting the fleecy cosy sleeve, which involved sliding it over the bed frame was a little trickier. But I suppose that's the point - if it takes a little effort for me to put it on, it'll be difficult for my dogs to pull it off!
Most importantly, my dogs LOVE their new bed. As soon as I'd finished assembling it, they jumped straight on. I was a little wary about how they'd take to this change to their sleeping arrangement, but I needn't have worried.
The best thing is that the bed doesn't smell at all! I'm amazed that there's still none of the mustiness you usually get with a well slept in dog bed.
I only wish I'd bought one sooner!
Great dog bed
Great dog bed
Had reservations as expensive but so far so good
Ordered the fleece cover as well
Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








