Hightouchshop Reviews 29

TrustScore 2.5 out of 5

2.7

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the quality of products received, often finding them to be cheap, made from synthetic materials, or not as advertised. Customers frequently reported issues with orders, including receiving items that were the wrong size, had missing tags, or were faulty with broken zippers or buttons. Some also mentioned that the items did not fit well or look good, despite checking size charts. Conversely, a small portion of people felt satisfied with their purchases, describing items as having excellent craftsmanship, luxurious feel, and stylish appearance. These customers often praised the fabric quality, comfortable fit, and overall aesthetic, noting that the products looked exactly as pictured and received compliments.

What people talk about most

Product

Clients share ambiguous opinions on product quality and sizing. Many reviewers praise items for being... See more

Quality

Reviewers highlight ambiguous aspects of quality. While many customers praise the excellent craftsmanship,... See more

Order

People report negative experiences with their orders. Many customers experienced long waiting times for their... See more

Based on these reviews

Rated 4 out of 5 stars

Excellent craftsmanship and very classy look. The suede feels smooth and luxurious.My go-to blazer for evenings out.

Rated 1 out of 5 stars

Ordered a “premium heavy-weight hoodie crafted from approximately 500 g/m (=16.7 oz/yd2) of dense cotton/ lambswool-fleece blend.” I received a cheap, lightweight hoodie made of synthetic fibers. No... See more

Rated 1 out of 5 stars

Ordered a jacket that took ages to come. When it arrived the quality was horrendous, zip didn’t work and buttons had fallen off. I imediately contacted them and did all the correct measures to... See more

Rated 1 out of 5 stars

Bought a pair of joggers for my daughter. Checked the size chart and selected what looked like would fit. When they arrived they just didn’t fit her shape and looked awful, they were also pretty cheap... See more

Rated 1 out of 5 stars

Total scam. They send an item similar to what you order but it's of low quality & made from some mystery fabric that's certainly not cotton as advertised. They accused me of being a scammer after I... See more

Rated 1 out of 5 stars

I purchased a pair of jeans that were nothing like the advertisement. In fact, after enlarging the picture, they had used a pair of real True Religion jeans as their product picture. Requested a refu... See more

Rated 1 out of 5 stars

This business model is a scam. It promotes incorrectly described clothes that turn out to be cheap rubbish. However, they refuse to refund more than 30-60% - if you are lucky to get any refund at al... See more

Rated 1 out of 5 stars

Bought a pair of True Religion jeans when they arrived were too small though i had ordered an XL. They were fake and was told could send them back at my own expense. To an adsress in China This compan... See more

Rated 1 out of 5 stars

KEEP AWAY…..Scam Company!! Cheap Chinese Crap clothes. Promises Promises, Late Delivery, SIZES THAT ARE WAY TOO SMALL. TOLD TO RETURN TO CHINA!! Gave it up as a Total Loss.

Rated 1 out of 5 stars

Absolute con. They sent the wrong size with the label cut out and wouldnt do a return! DO NOT USE!

Rated 1 out of 5 stars

I want to rate a 0! I was totally disappointed with the purchase if a track suit for my husband. I even ordered a size larger just in case. He is 6'2" and it is still too short. Emailed their support... See more

Rated 1 out of 5 stars

I bought a jacket. I ordered 3XL. They sent a 4XL, and it was pretty poor quality for $95. They refused to allow me to send back for an exchange. Indeed they told me that they had sent the correct... See more

Rated 5 out of 5 stars

Love the oversized fit and streetwear vibe. The fabric is soft, warm, and perfect for layering. Looks exactly like the photos and gets compliments every time.

Rated 5 out of 5 stars

Absolutely stunning in person. Comfortable enough to wear all night and adds instant glam to any outfit.

Rated 5 out of 5 stars

Beautifully made and very lightweight. The shape holds well and feels premium. Perfect for summer outings and travel.

Rated 5 out of 5 stars

So comfortable and stylish. The knit material feels soft but still structured. Perfect for everyday wear

Rated 5 out of 5 stars

Super cute and lightweight. Easy to slip on and surprisingly comfortable. Great forsummer and vacations.

Rated 5 out of 5 stars

The batik wash makes this hoodie stand out. Feels high-end and fits perfectly. Warm without being too heavy.

Rated 5 out of 5 stars

Adorable and comfortable. The embroidery detail is very well done. Perfect for casualwear and office day

Rated 5 out of 5 stars

Fits true to size and looks very sharp. Easy to dress up or down. Great quality for the price

Rated 5 out of 5 stars

Love that it’s packable without losing its shape. Stylish, breathable, and great sun protection.



Contact info

2.7

Poor

TrustScore 2.5 out of 5

29 reviews

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Rated 1 out of 5 stars

Total scam

Total scam.
They send an item similar to what you order but it's of low quality & made from some mystery fabric that's certainly not cotton as advertised. They accused me of being a scammer after I asked for a refund !
Claiming they are a U.S store but its the cheeky Chinese again.

26 November 2025
Unprompted review
Rated 1 out of 5 stars

Bought a pair of True Religion jeans…

Bought a pair of True Religion jeans when they arrived were too small though i had ordered an XL. They were fake and was told could send them back at my own expense. To an adsress in China This company should be shut down and not allowed on any website. Please dont buy anything from them. Scammers.

8 November 2025
Unprompted review
Rated 1 out of 5 stars

NO EASY RETURN HERE…

I purchased a pair of jeans that were nothing like the advertisement. In fact, after enlarging the picture, they had used a pair of real True Religion jeans as their product picture. Requested a refund and after weeks of the constant repetitious emails asking me to consider an evolving dollar discount or send it back to China at my cost which they all know stops Australians in their tracks, they added they were sorry, had made a mistake and were going to remove the picture. But, I still had to return to China at my expense!! Not sure if it is just A.I. automated responses but the only reaction that worked was when I mentioned a PayPal claim would be next. Just don't do it. Products are unwanted landfill at best. Please save the environment and block this site.

24 October 2025
Unprompted review
Rated 1 out of 5 stars

They refuse to return items - absolute con

Bought a pair of joggers for my daughter. Checked the size chart and selected what looked like would fit. When they arrived they just didn’t fit her shape and looked awful, they were also pretty cheap quality. Requested to return the item but was told that choosing the correct size was my responsibility and that their company would not take responsibility for my mistake! After refusing a return they then had the cheek to suggest I order another pair in a different size at a discounted rate. Seems to be a lot of companies out there trying this con. Would never buy from them again and advise anyone to avoid

25 September 2025
Unprompted review
Show reviews in all languages. (29 reviews)

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