High Skills Training Reviews 

235
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate that the educational programs are well-structured, extremely easy to navigate, and allow people to study comfortably at their own flexible pace. Furthermore, users frequently highlight the exceptional support provided when assistance is needed with course materials or accessing certificates. Some reviewers were not happy with occasional technical glitches and frustrating delays in receiving their final certificates after finishing modules. A few consumers mentioned experiencing freezing screens and prolonged difficulties reaching customer care when trying to resolve these urgent issues. Others noted that promises made regarding fixes were not always kept, leading to a disappointing experience.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the courses are exceptionally... See more

Staff

Customers consistently note positive experiences with staff, frequently praising representatives for their... See more

Customer service

Consumers find customer service to be positive, frequently praising the quick response times and helpful... See more

Service

Reviewers express mixed feelings about service, with many customers praising quick responses, helpful... See more

Product

Users describe satisfaction with the product, highlighting the informative and well-structured content that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Course was very informative and helpful. I liked that I could restart where I left off with each module which suited my busy life! Mustafa was incredibly helpful and his customer support was fantastic... See more

Company replied

Rated 5 out of 5 stars

The progression of the course is just right. The lectures are given clearly, helping students learn effectively without feeling overwhelmed. The course is well-structured and informative. I gained muc... See more

Rated 5 out of 5 stars

Skills Training are very responsive, any issues and they respond very quickly with support. The courses are easy to navigate and distribute to teams and easy to track completion rates. Great customer... See more

Company replied

Rated 5 out of 5 stars

Completed my course. Unfortunately after finishing the quiz I couldn't progress. I spoke with Mustafa Ahmed to get this sorted and he dealt with the issue immediately. Very happy.

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

235 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(235)

148 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

easy to understand

easy to understand, was not happy that you pay for5 a digital certificate. That is misleading pricing

26 November 2025
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Toni,

Thank you for your feedback. We’re glad it was easy to understand, and we apologize for the lack of clarity regarding the digital certificate cost.

Regards,
High Skills Training

Rated 5 out of 5 stars

Well-structured, insightful and good progression

The progression of the course is just right. The lectures are given clearly, helping students learn effectively without feeling overwhelmed. The course is well-structured and informative. I gained much more insights on document control and management through this course.

27 October 2025
Unprompted review
Rated 4 out of 5 stars

Good

I did a level 2 and 3 safeguarding training and I'm ver happy with how the course was delivered. It was well explained and helped me to get all the important information about safeguarding. However, it would be lovely to have a quiz at the end or a few questions in between the course. But overall the course was great!

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy to navigate website with great…

Easy to navigate website with great communication and the best price I could find online for the course I needed

3 October 2025
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear James,

Thank you for the review — we’re glad you found the website easy to navigate, our communication great, and the best price for your course. If you need any further training or another course, we’re here to help.

Regards,
High Skills Training

Rated 5 out of 5 stars

very throughout programme and easy to…

very throughout programme and easy to understand. Thank you

3 October 2025
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Caroline,

Thank you for your feedback — we’re glad you found the program thorough and easy to understand. If you need any further training or another course, we’re here to help.

Regards,
High Skills Training

Rated 5 out of 5 stars

Good content

The course is very useful and informative and detailed.

29 September 2025
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Hanna,

Thank you for your feedback — we’re glad you found the course very useful, informative, and detailed. If you need any further training or another course, we’re here to help.

Regards,
High Skills Training

Rated 5 out of 5 stars

Informative content

Straight forward to engage, audio as well as text. Interesting content.

25 September 2025
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Learner,

Thank you for the review — we’re glad it was straightforward to use, with both audio and text, and that the content was interesting. If you need any further training or another course, we’re here to help.

Regards,
High Skills Training

Rated 5 out of 5 stars

Great and easy to follow course

It was a really informative well laid out course.
I will be signing up for others.

24 September 2025
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Pamela,

Thank you for the great feedback — we’re delighted you found the course informative and well laid out. Fantastic to hear you’ll be signing up for others. If you’d like recommendations or help enrolling, we’re here to help.

Regards,
High Skills Training

Rated 5 out of 5 stars

detail and explanation

detail and explanation

16 September 2025
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Summer,

Thank you for your feedback — we’re glad the course provided clear details and explanations. If you need any further training or another course, we’re here to help.

Regards,
High Skills Training

Rated 5 out of 5 stars

very good course and just what I needed…

very good course and just what I needed for my local football team

10 September 2025
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Scott,

Thank you for your great feedback! We’re so glad to hear that the course was exactly what you needed for your local football team. At High Skills Training, we’re committed to providing practical and valuable courses, and it’s wonderful to know that this training has been helpful to you. If you ever need any further courses or support in the future, we’re always here to assist you!

Regards,
High Skills Training

Rated 5 out of 5 stars

what an amazing course I couldn’t ask…

what an amazing course I couldn’t ask for a better place

1 August 2025
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Eliana,

Thank you for your amazing feedback! We’re thrilled to hear that you had such a positive experience with the course. It’s our goal to provide the best learning experience possible, and we’re so glad we could meet your expectations. If you ever need more courses or support, we’re here to help you every step of the way!

Regards,
High Skills Training

Rated 5 out of 5 stars

Quick amd helpful

4 September 2025
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Chloe,

Thank you for your feedback! We're glad to hear you found the course quick and helpful. If you need any further assistance or courses in the future, feel free to reach out. We’re here to help!

Regards,
High Skills Training

Rated 5 out of 5 stars

its good experience

its good experience

28 August 2025
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Shagufta,

Thank you for your feedback! We're so glad to hear that you had a good experience. If you ever need any more support or courses, don't hesitate to get in touch. We're always here to help!

Regards,
High Skills Training

Rated 5 out of 5 stars

Well-structured course with clear…

Well-structured course with clear modules. Easy to follow and ideal for busy schedules. The quiz was straightforward and the certificate was available instantly.
However i opted for a hard copy, can't wait for it to arrive and show it off.

27 August 2025
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Caron,

Thank you for your wonderful feedback! We’re so glad to hear that you found the course well-structured and easy to follow, especially with your busy schedule. It’s great to know the quiz and certificate process met your expectations. We’re sure you’ll be proud to show off your hard copy once it arrives! If you ever need more courses or support in the future, we’ll be happy to assist you.

Regards,
High Skills Training

Rated 5 out of 5 stars

Quick response and sorted my issue…

Quick response and sorted my issue straight away

22 August 2025
Unprompted review
High Skills Training logo

Reply from High Skills Training

Dear Sophie,

Thank you for your kind feedback! We’re so pleased to hear that our team could resolve your issue quickly. At High Skills Training, we always aim to provide fast and reliable support, and it’s great to know we delivered this for you.

Regards,
High Skills Training

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