High Rollas Reviews 482

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the excellent service provided. Many people highlight the fast, often next-day, delivery and the overall ease of the ordering process. Consumers frequently express satisfaction with the product's quality, noting its effectiveness and value for money. However, some customers also noted issues with product weight. A few reviewers were not happy with the quality of certain products, describing them as having an unpleasant taste or causing discomfort. Additionally, some people experienced difficulties with payment methods and occasional delays in delivery.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the good... See more

Quality

Users describe positive interactions with quality, frequently highlighting products as top-notch,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and reliable next-day... See more

Order

Customers had positive experiences with order. Many reviewers praise the clear tutorials for placing orders,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and professional... See more

Based on these reviews

Rated 5 out of 5 stars

Amazing service - next day delivery, products never underweight and good quality to boot. The tutorials for placing an order could not be clearer so you can't go wrong, and they're really responsive o... See more

Rated 5 out of 5 stars

First time ordering, and it didn’t really go smoothly… I had trouble paying by Apple Pay, so ended up using Moonpay (already had an account, so no biggie). Order was processed, and shipped quickly, bu... See more

Rated 5 out of 5 stars

Great experience dealing with High rollas. Order declined at midnight, sent an email and response back at 1am. Different payment method required - do not worry they have tutorials for all payment met... See more

Rated 5 out of 5 stars

This company is solid. After having issues with payment. I spoke to the WhatsApp team. Once that was sorted. I made the mistake of incorrectly leaving out the name of the road. It was... See more


Company details

  1. Cannabis store
  2. Herbal Medicine Store
  3. Herbalist

Written by the company

The UK’s Trusted 🍃 Website. Our Priorities Are Simple, Safety, Fair Pricing, Quality And Friendly Service. No Faffing Around And No Bs. We Built This Site. Why? Because We Got Bored And Wanted To Do Something Interesting. It Was Our Job To Build This. Its You Job To Enjoy It And Take Advantage Of It 🫡 Have Fun!


Contact info

4.8

Excellent

TrustScore 5 out of 5

482 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My Experience

Since being referred to HR, I now purchase my bud here weekly. I tend to go for the UK grow, decent selection of flavours and the price is fair. Bud is nice a clean, good size nugs and well packaged.

I’ve had about 14/15 orders so far, apart from being late once or twice (Postman's fault), they arrived within 24hrs. Always buzzing to get that email confirming delivery 🥳

Customer service is spot on, very helpful and reassuring. Shout out Rory!! 🫶🏻

Overall, my experience with HR been nothing but positive. I would highly recommend giving these guys a try!! Got another pack on the way already 😁

28 August 2025
Unprompted review
Rated 5 out of 5 stars

10/10

Excellent! As Ever! HR are a highly reliable dispensary - they have NEVER let me down, the stock is updated with frequent regularity and is always of excellent quantity! Thank you HR!

19 August 2025
Unprompted review
Rated 5 out of 5 stars

10/10

If you’ve come here looking for reassurance before placing an order like I did, please be reassured.
If you also contacted the good people of HR by WhatsApp for more reassurance with requests for recommendations and questions about delivery, please be reassured.
To operate successfully given the current categorisation of the product while offering quality of product and sincere service of the highest standards is beyond impressive.
I have found the answer to my prayers.
Fill your boots and be happy.
Peace out.
Free Palestine.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Great experience all round

Great experience all round, good price, super fast shipping, very friendly staff (Rory) lovely guy always happy to help, I use for medicinal purposes for my Crohn's disease, now I've found highrollers I won't be going anywhere else, only thing I would change is for them to offer some kind of reward or a little sample with your order to keep customers coming back, 5 star service in my opinion, thank you

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Incredible

Great experience all round l, ordered multiple time. Products are great and delivery and packaging incredible.
Chatted with customer support and the help and advice was some of the best I've ever received.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, fast postage and always ready to answer any questions.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Cannot fault these guys here

Cannot fault these guys here, i make their website crash and they still cater to my every need❤️
I’ve been using them for a whole year now and if theres ever been anything wrong with my orders they’re on it straight away, much love always, S❤️

2 August 2025
Unprompted review
Rated 3 out of 5 stars

Doesn’t work

Yeah what ever what do I know!! I’ll delete this after I’ve contacted you and had some luck

25 July 2025
Unprompted review
High Rollas logo

Reply from High Rollas

Please clarify what the issue is, and how have you come to the conclusion that this is a scam if you haven’t ordered anything 🤨

I have also just noticed that you have slightly exaggerated your claims 😬 we don't get you to signup to multiple third party companies. It’s just the 1 payment company. We also don't make you visit multiple websites its just highrollas.cc I understand you may be p1ssed off but please don't take this as an opportunity to stretch the truth, thats not nice.

If you are referring to the applepay problem that is being caused because the third party company has been banned in the UK. If you had contacted us before dropping this review we would have explained this to you and we would have given you the solution.

Also as per trustpilots terms and conditions, this review should be placed on the third party companies profile and not ours 😅 we didn’t block the payments, they did.

I understand your frustration and the headache that this has caused you but sometimes all it takes is a conversation with the right people to solve your problems 👊🏼 we look forward to hearing from you so you can be guided on what to do 😎

Also i want to point out one more thing… you said that we are ‘getting peeps hopes up’ well if you go through our Trustpilot reviews you will see that your are literally the only person with this issue 😵‍💫 the reason why no one else has this issue is because theyve contacted us and we've advised them on what to do. Its this special tactic that I personally learnt when i worked for the navy seals in disneyland, its called communication.

Rated 5 out of 5 stars

I'd give them more stars if I could.

Anytime I get in touch with Rory,( I dont know the persons on Reddit), but I know they're equally a superstar as our boy Rory!

I have an idea of most strains but will ask support what they suggest, I'd usually list out what I do enjoy and don't, I wasn't a buttery fan but months of Rory telling me otherwise Ive converted to cake strains.

They're like your mates from your ends, always a pleasure chatting to them, very helpful, very Nice!!

Im told they have something in store for us, coming soon! Its my cake day tomorrow and will be celebrating with Highrollas.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Legit Reliable and Absolutely Amazing

I recently ordered from High Rollas and I can confirm this is 100% legit. You can buy from them online and the whole experience was fantastic even with a small hiccup on my end.

Their system doesn’t support credit card payments in the UK anymore so I had to use Moonpay which was a bit confusing. I made a mistake during the process but reached out to their customer service on WhatsApp and was honestly amazed. They responded super quickly and were incredibly helpful and friendly. I don’t get this kind of customer service anywhere anymore. These guys are just fabulous people to deal with. So kind and patient, Customer service like this is rare and they absolutely nailed it.

They even realized they forgot to include something with my order and sent it out immediately the very next day without me even having to ask. I couldn’t be happier. Their customer service is absolutely spot on and the shipping is lightning fast.

My order arrived the next day and the quality is absolutely amazing. No complaints at all. From the way they handle questions to how fast they deliver and the quality of the product everything is flawless.

I’m originally from Canada where cannabis is legal and easy to get and since moving to the UK it’s been a struggle to find anything trustworthy. Finding High Rollas has been a total game changer.

Fabulous service fabulous product fabulous people. I’m beyond happy I found them. 100% recommend

26 June 2025
Unprompted review
Rated 5 out of 5 stars

My fav website ever

My fav website ever, Everytime I panic and whatsapp Roy they always have my back and support me. I usually get the sweets and pods which I can say they are both 10/10.

3 July 2025
Unprompted review

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