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HighLoft.co.uk Reviews 479

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TrustScore 4.5 out of 5

4.6

Insulation Materials Store
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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the prompt and efficient delivery service, often noting that products arrived on time and were well-packaged. Many people also praise the quality of the products, finding them easy to use and effective for their needs. However, some customers experienced issues with delivery, including changed dates, delayed arrivals, or packages being left improperly. A few other people also felt that the tracking information was not always clear or consistently updated.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the speedy turnaround, quick... See more

Product

Reviewers highlight positive aspects of the product, consistently praising its quality and ease of use. Many... See more

Quality

Consumers find quality to be positive. Many reviewers are impressed with the product's lightweight and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived in good time and delivery driver unlike so many others rang the door bell and knocked on the door plus was polite and friendly

Rated 5 out of 5 stars

I found exactly the type and size of loft insulation that I wanted on the High loft website, and at a good price. Ordering was straightforward via Shop, and it was delivered very promptly, 2 days afte... See more

Rated 5 out of 5 stars

I had a great experience using HighLoft, Delivery was on time, Quality of product great, I could work without a mask and gloves with this new type Insulation. Loft covered all over with quarter of... See more

Rated 5 out of 5 stars

Order processing was great, DHL were going to deliver next day but then they changed the date and I eventually received it 3 days later. I worked 3.5 decades in the Insulation industry, and I was very... See more

Company details

  1. Insulation Materials Store

Written by the company

Welcome to High Loft. We are part of the Sartex Quilts & Textiles LTD Group. Sartex Quillts & Textiles are a family run vertical textiles manufacturing business based in Greater Manchester and has been established for over 40 years. Within the 40 years of trading, Sartex has been the preferred supplier partners to major high street retailers and hotel chains within the UK, EU & Globally. We're thrilled to now offer you the highest quality, eco-friendly loft insulation rolls, fire retardant wadding Rolls & Polyester Fibre solutions. Our mission is to help you create a warm, comfortable, and sustainable spaces while reducing your carbon footprint and energy bills. Our range of products is carefully selected to ensure they are not only environmentally friendly, but also long-lasting and efficient. Browse our site and discover how you can make your home a more comfortable, sustainable place with Highloft insulation.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

479 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good quality product

Good quality product, easy to work with and reasonable price.
Delivered on time by friendly staff .
What more do you need.
4 rolls laid already.
Thank you

24 September 2025
Rated 2 out of 5 stars

delivery bad

Not highloft specifically but their chosen delivery partners they were terrible ....... chat was not helpful and whenthey eventually delivered the item no text was sent.....

29 March 2025

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