Highgrove Gardens & Shop Reviews 

12,747
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,503 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality and delightful designs, noting that purchases always arrive securely wrapped, incredibly fast, and precisely as described. Consumers also appreciate the remarkably user-friendly website navigation along with the wonderfully helpful staff members encountered during their wonderful visits. Some reviewers were not happy with international delivery, specifically mentioning expensive shipping costs and unexpected customs tariffs required upon arrival. A few other people also felt that carrier problems led to frustrating delivery delays or missing packages when ordering from overseas locations.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the superior quality, beautiful... See more

Quality

Consumers find quality to be exceptional, expressing deep appreciation for the superior craftsmanship and... See more

Delivery service

People report positive experiences with delivery service, highlighting exceptionally fast shipping times and... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy website navigation,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional staff, prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a wonderful visit to Highgrove Gardens - found the tour quide to be excellent and the small group size appreciated. Every room in the garden had its own story to tell. Particularly liked the wildf... See more

Rated 5 out of 5 stars

A wonderful afternoon on (thankfully!) a sunny summer afternoon. We had driven past the entrance to Highgrove a number of times when travelling between Westonbirt Arboretum and Tetbury but it was som... See more

Rated 5 out of 5 stars

Very impressive with the quality of the products as in the way every last detail has been done. Easy to order, prompt delivery, packed in a really good way and every product elaborated with care from... See more

Rated 5 out of 5 stars

The Highgrove Shop in Tetbury was a delight to peruse. The array of products was immense plus the staff were friendly, knowledgeable and helpful. We bought some Wine and I think my wife bought other i... See more



Company details

  1. Cultural Tours Provider
  2. Liquor Store
  3. Wine Store

Written by the company

Highgrove Gardens. Over 30 years in the making, the organic gardens at Highgrove are some of the most creatively inspiring and innovative in the United Kingdom. Their Majesties, King Charles III and The Queen Consort open the gardens to visitors on selected dates between March and October each year. Highgrove Retail. The team at Highgrove work with skilled craftspeople to create unique products for the home and garden. All profits from selling Highgrove products are paid to The Kings’s Foundation. The King’s Foundation provides holistic solutions to challenges facing the world today. The Foundation champions a sustainable approach to how we live our lives and build our communities. It runs a diverse programme of education and training for all ages and backgrounds, and it regenerates and cares for places where communities thrive, and that visitors enjoy please visit www.kings-foundation.org The Highgrove Shop and online sell exclusive branded gifts for the home and garden that often reflect the personal interests of HM King Charles III. The products are inspired by the beautiful gardens at Highgrove, and all meet rigorous buying criteria; they must have: genuine provenance is of original design or formulation and is sourced responsibly with regard to environmental issues.


Contact info

4.8

Excellent

TrustScore 5 out of 5

13K reviews

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4.8

All reviews

(12,747)

1,516 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient

Very efficient. Products I ordered received quickly and undamaged with being well packed. Only thing I got wrong was the book on Whiskies! I was thinking it was miniature small whiskies I had ordered!!

17 August 2026
Rated 5 out of 5 stars

Top of the pops

Excellent I’ve never known such a caring KING and QUEEN of Church of ENGLAND and defender of all faiths one can learn so much from him long may they reign/rain forest

27 July 2026
Rated 5 out of 5 stars

We had an amazing visit

We had an amazing visit , all staff gave excellent customer service , our tour guide Matt was outstanding . The service in the restaurant was excellent as were our afternoon teas

14 August 2026
Rated 5 out of 5 stars

I received my package really fast and…

I received my package really fast and that was so appreciated considering the anticipation‼️‼️ The biscuits and the wine was lovely especially the white wine. I'll definitely be making another order soon 🫶🏾🫶🏾🫶🏾.

24 July 2026
Rated 4 out of 5 stars

Great product/s

Great product/s, lovely shopping experience! Shipping was a bit slow but then I am across the pond! Tariff is a bit much, but I do like your products!

14 August 2026
Rated 4 out of 5 stars

It was a beautiful visit

It was a beautiful visit - a wonderful garden experience. It would been 5 stars if there had been chance to walk and chat but the nature of the tour kept you interested in the content rather than meander through the garden at your own pace.

10 August 2026
Rated 5 out of 5 stars

The gardens were beautiful

The gardens were beautiful. Each garden was unique and had an interesting story. The guide was very good too.
I found the Highgrove store in the village better stocked and more inviting.

22 July 2026

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