I was in desperate need for Calcium capsules and placed an order to receive it the next the day. Super speedy and a delighted to get it processed online with ease.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am eighty six years of age and have used Higher Nature products for as long as I can remember. Those which I use regularly are omega capsules, vitamin D, zinc, astazanthin, visual eyes, sometimes a... See more
Company replied
I’ve been using Higher Nature for my vitamins and supplements for many years. The products are of the best quality and those I use for my eye care have been proved to be of benefit from hospital appoi... See more
Company replied
user friendly web site availability or nutritionalist's for advice most important I can trust the ingredients which you use which includes what the capsulecovers are made off, et cetera Members di... See more
Company details
Written by the company
At Higher Nature we take pride in providing you with great service and the best quality and most effective natural supplements possible. When it comes to health, only the best nutrition will do. We research all our ingredients and their ingredients rigorously so you don’t have to. If we don’t believe an ingredient works, we don’t use it. When you choose Higher Nature, you can be assured that you are buying supplements of the highest quality.
Contact info
10 Discovery Way, Horam, TN21 0GE, East Sussex, United Kingdom
- 0800 458 4747
- customerservices@highernature.com
- highernature.com
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Products
Easy to order online. Great range of product. Discount for members. Good delivery time. Have purchased Higher Nature products for many years.

Reply from Higher Nature
Easy ordering & great service
I always have great service from the HN team. I use the freephone number and the team member I spoke to recently was so helpful. She changed my email address as requested and helped me choose my free gift for renewing my membership. My order was taken efficiently and I received it less than 48 hours. I highly recommend Higher Nature, great products plus offers and discounts with membership.

Reply from Higher Nature
Winter essentials!
My supplements arrived as promised. And they're great quality at a good price. So I trust Higher Nature. I couldn't get through the winter without my extra Vitamin C!

Reply from Higher Nature
Happy to use this company directly
Good quality products. Turns up OK and never had any problems. Have been using for some time. Can't always get everything, as some things out of stock. Also price's gone up a lot. But hasn't everything.
Will keep using for general vitamins.

Reply from Higher Nature
Satisfied customer. …
I have always found Higher Nature products and services excellent.

Reply from Higher Nature
It feels different to a few years ago
It feels different to a few years ago - don't feel so comfortable with it. Old voices gone - people you felt you knew. Often not got at least two or three thing I'm wanting.

Reply from Higher Nature
Very good
I ordered online and found the website easy to use to find what I wanted and delivery was quick. Very pleased.

Reply from Higher Nature
Always great service at Higher nature
Always great service at Higher nature. Excellent website, easy to navigate. Great prices too.

Reply from Higher Nature
Great service and would recommend to…
Great service and would recommend to there to get their omega 3 capsules from here!

Reply from Higher Nature
Have been ordering same herbal remedies…
Have been ordering same herbal remedies for the past 10 years - last year was the last time and last straw. Ordered, paid for 1st class next day delivery on a Thursday was not sent first class next day but instead arrived the following week, when questioned about as to why that was, a clearly unapologetic, ill mannered and socially awkward admin keyboard warrior named Kate Townsend- who proudly displays the title of “customer services specialist - yes plural which refers to her varied services she apparently delivers to the customers who pay the company she represents) does not embody the companies ethics and ethos. Replied it had been because I “ordered over the weekend”. As mentioned in other reviews when standards drop to such a low level - buy elsewhere as you do not want to find yourself wasting your fine energy arguing, correcting an entity that is as rude as Townsend who thinks they do not have to offer an apology or refund of the extra cost 1st class delivery as a minimum to a loyal customer. Some companies still do value long-standing customers and their business - clearly higher nature is not one of them as any of their replies to the rather regular bad reviews offer anything substantial in terms of wholesome explanation or a direct improvement plan for a once reliable customer friendly business. Mrs Townsend would be well placed in an area that does not require expertise in dealing with the public and subsequent complaints when things go wrong - a customer services “specialist” is meant to make amends with the wronged customer not antagonise them more. But then again, the company she works for doesn’t really care as long as they can take your money all they have are empty platitudes of a hollow sorry. Go elsewhere plenty of other opportunities to purchase. add addendum: of course, once one looks at the books- and companies house information- it seems the gentlemen involved trading now as “higher nature” having taken oveg the name is all - are the all in it for profit. Evidenced by the fact that mr Kevin Grant a South African national, mr geoffrey lockwood of the isle of man tax exile haven, have not got your health in mind, but profits and may I add no experience nor expertise in holistic healing nor interest.Both Appointed on the 22nd of August 2022 it is no wonder the ethos of the original business founders Mr. Wright and the sadly deceased Mrs Celia Wright (with a holistic healing background not financial gains) have been completely abandoned supporting the fact that they seem to have huge difficulties resourcing a lot of the products. I’m very certain they will try and block this entry as well as they do not want you to know the new business practices and why they are losing so many customers. Not only no stock but no clue. My information is from the government direct website gov.uk companies house anyone wishing to verify please do so under higher nature ltd.

Reply from Higher Nature
All excellent
All excellent, though I wish it were easier to take off the sealing layer under the lid of bottles of Fish oil. I can't get all off easily and then have trouble closing the lid of the bottle each of the many times I use it afterwards!

Reply from Higher Nature
My personal experience of Higher Nature
I've been a Higher Nature customer for a very long time. I always rely on Higher Nature for the quality of their products which seem to arrive very soon after I order.

Reply from Higher Nature

Reply from Higher Nature

Reply from Higher Nature
Quick and easy to deal with
Quick and easy to deal with
Delivery within a couple of days

Reply from Higher Nature

Reply from Higher Nature
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







