I was in desperate need for Calcium capsules and placed an order to receive it the next the day. Super speedy and a delighted to get it processed online with ease.
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I am eighty six years of age and have used Higher Nature products for as long as I can remember. Those which I use regularly are omega capsules, vitamin D, zinc, astazanthin, visual eyes, sometimes a... See more
Company replied
I’ve been using Higher Nature for my vitamins and supplements for many years. The products are of the best quality and those I use for my eye care have been proved to be of benefit from hospital appoi... See more
Company replied
user friendly web site availability or nutritionalist's for advice most important I can trust the ingredients which you use which includes what the capsulecovers are made off, et cetera Members di... See more
Company details
Written by the company
At Higher Nature we take pride in providing you with great service and the best quality and most effective natural supplements possible. When it comes to health, only the best nutrition will do. We research all our ingredients and their ingredients rigorously so you don’t have to. If we don’t believe an ingredient works, we don’t use it. When you choose Higher Nature, you can be assured that you are buying supplements of the highest quality.
Contact info
10 Discovery Way, Horam, TN21 0GE, East Sussex, United Kingdom
- 0800 458 4747
- customerservices@highernature.com
- highernature.com
4.3
Excellent
17K reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
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Always the best from Higher Nature
The contents appear to be of the highest grade. Always happy with goods from Higher Nature.
27 June 2023
Reply from Higher Nature
Dear Ms Dawson.
Thank you for the great review! We’re so happy you love our products.
Higher Nature
Great service. Staff are always polite friendly and…
Staff are always polite friendly and helpful
26 June 2023
Reply from Higher Nature
Dear Ms Dawson
Thank you so much for your kind words.
Higher Nature
Used to be good, now not so good!
Been using H.N for a while & i was even a signed up member but i noticed for a while prices have increased yet expiry dates on some products are not as long as you would need to consume within the required time advised on packaging, some products are regulary out of stock so its become easier to order some off the exact same items & cheaper either on ebay or amazon and its quicker! I won't be renewing my membership, not value for money!
11 July 2023
Unprompted review
Reply from Higher Nature
Thank you for your feedback. We appreciate all feedback whether good or bad as it allows us to continue reviewing the service that we provide to our customers.
Higher Nature
Over the last 6 months goods needed…
Over the last 6 months goods needed have been out of stock this hasn’t happened before during the last 10 years
23 June 2023
Reply from Higher Nature
Many thanks for your feedback. We are nearing the end of the supply issue on some of our products, which has been caused by situations out of our control while we source only the best quality ingredients - we will not compromise on the quality of our products. We thank you for your custom and are working hard on solutions to maintain 100% supply on all lines.
Higher Nature
Friendly prompt service.
21 June 2023
Reply from Higher Nature
Dear Mr Mcelligot
Thanks for the awesome review!
Higher Nature
Very good products
21 June 2023
Reply from Higher Nature
Dear Jane
Thank you for the 5 stars and for taking the time to review.
Higher Nature
Efficient service
Quick turnaround of order so no long waiting time for products to arrive.
18 June 2023
Reply from Higher Nature
Dear Katie
Thank you very much for such a great review!
Higher Nature
Customer service excellent
Higher Nature deserve 5 stars for customer service as they were able to track my parcel when I queried delivery. I cannot yet comment on the products as they were a gift but will be ordering for myself when I get positive feedback.
16 June 2023
Reply from Higher Nature
Dear Elizabeth
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Higher Nature
Easy ordering and speedy delivery.
17 June 2023
Reply from Higher Nature
Thanks for the awesome review!
Higher Nature
Excellent service and premium products
16 June 2023
Reply from Higher Nature
Dear Christine
Thank you very much for such a great review! We work really hard to offer the best products and service to our customers.
Higher Nature
everything fine ok
11 June 2023
Reply from Higher Nature
Dear Mr Green
Thank you for the 5 stars and for taking the time to review.
Higher Nature
Good prompt service and delivery as…
Good prompt service and delivery as usual. My only criticism over the last nine months or so is that a few products have been unavailable so I have had to source elsewhere. Let’s hope this will improve with the change of ownership as I have used this company for many years.
12 June 2023
Reply from Higher Nature
Dear Julie,
Thank you for the review. Due to only using quality ingredients in our products, the issues experienced in the world at the moment have proved an issue in sourcing these ingredients. We are working hard to find a solution without compromising on the quality our customers expect.
Hopefully next time we can get 5 stars!
Higher Nature
The usual helpful ladies on the phone
The usual helpful ladies on the phone, no problems with anything ever.
12 June 2023
Reply from Higher Nature
Dear Julia
Thank you very much for your feedback! It's brilliant to hear that you were able to get the products you needed, and you were happy with our Customer Service team.
Higher Nature
I was delighted to receive my order so…
I was delighted to receive my order so promptly. Thank you!
12 June 2023
Reply from Higher Nature
Dear Margaret
Thank you so much for your positive review! We are very pleased to hear that you are happy with our service.
Higher Nature
Efficient dispatch, much improved
This company has really improved over the last period of time, orders are now being dispatched and delivered much more efficiently.
11 June 2023
Reply from Higher Nature
Thank you very much for such a great review!
Higher Nature
Definitely recommend this company
As usual very efficient service and quick delivery. Great company.
10 June 2023
Reply from Higher Nature
Dear Mrs Lemon
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us.
Higher Nature
Reply from Higher Nature
Thanks for the awesome review!
Higher Nature
Collagen quest…
Good service … just started taking the product so will see how I improve with arthritic condition.
4 June 2023
Reply from Higher Nature
Dear Jane
Thank you for the 5 stars and for taking the time to review.
Higher Nature
Phone answered quickly
Phone answered quickly. Dispatched quickly. Arrived within 2 / 3 days of order.
5 June 2023
Reply from Higher Nature
Thank you so much for your positive review!
Higher Nature
Always order Higher Nature's 5 HTP…
Always order Higher Nature's 5 HTP Serotone haven't been without it for years. Tried another brand but it made me feel awful!
5 June 2023
Reply from Higher Nature
Dear Kate
Thank you for the review, hopefully next time we can get 5 stars!
Higher Nature
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