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Review summary
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too expensive for me. easy to use interface though. good things about higgsfield is, it refunds credits if there is any error. also lots of tutorials online. How I hope it will have a preview option... See more
Company replied
I think that your interface is really confusing. It's really hard to work within your apparatus to try to figure out intuitively what you need to do in order to achieve something. There needs to be... See more
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Used it to create 30 videos / animations in 4K about the future of mobility for a big event, spent like 1500 tokens using Kling 3.0, it got stuck on a few videos that I had to redo 3-4 times (mostly t... See more
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4.0
Great
4K reviews
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Higgsfield Ai Contains high quality…
Higgsfield Ai Contains high quality content, it offers a panoply of things to create, great content, great images, when you start, yo don't get bored, great support team, for any questions, you have the answer rapidly and with accuracy. It is a treasure trove! I am really satisfy and lucky to find this Ai generator web-based. Thank you, support Team!
23 June 2026
Unprompted review
Reply from Higgsfield AI
Hello, thank you for such a warm and detailed review. It's wonderful to hear that the high-quality content and the sheer range of things to create keep you engaged from the very start, that sense of a treasure trove is exactly what we hope to offer. We're just as glad our support team could answer your questions quickly and accurately whenever you needed. Feeling satisfied and lucky to have found us is the best compliment we could ask for.
Whenever you need us again, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Reply from Higgsfield AI
Hello, thank you for the kind review. We're glad the program makes things super simple and fast for you, keeping the process quick and effortless is exactly what we aim for. There's plenty more to enjoy as you go.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
For image generation I'm satisfied
For image generation I'm satisfied. But for videos, some models generated errors and some others generated wrong results
6 July 2026
Reply from Higgsfield AI
Hello, thank you for the review, and we're glad the image generation has been satisfying for you. On the video side, results can vary quite a bit depending on the prompt, the model you choose, and the settings, so there's often room to fine-tune and get much closer to what you're after.
We'd genuinely be glad to help here, if you reach out with a bit of detail on what happened, our team can take a look and point you toward the best approach for your videos. Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
I had an issue with Nano Banana
I had an issue with Nano Banana, but the support team was absolutely wonderful. They responded incredibly quickly, were kind, attentive, and genuinely helpful throughout the entire process. I truly appreciated how efficiently they handled everything. A fantastic experience and definitely a 10/10 for customer service!
17 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, thank you for the fantastic review and that 10/10 for customer service. We're so glad our team could jump on your Nano Banana issue quickly and stay kind, attentive, and helpful throughout, that's exactly the standard we hold ourselves to. Knowing the whole process felt efficient and left you with a great experience means a lot to us.
Whenever you need us again, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
exelent tool
17 July 2026
Reply from Higgsfield AI
Hello, thank you for the kind review. We're glad you find it an excellent tool, and we'll keep working to make it even better for you.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Unlimited use passes are probably the best…
Unlimited use passes are probably one of the best way to access large amount of generated content from any platform. Sure it takes a while to generate, but it beats spending thousands going directly to ByteDance or OpenAI directly. Their combination of tools will always live in my premium tool kit.
15 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, thank you for the thoughtful review. We're delighted the unlimited passes are giving you such a rewarding way to generate at scale, and that the value stands out for you. Making powerful tools accessible without a huge price tag is exactly what we set out to do. Earning a permanent place in your premium toolkit is high praise, and we don't take it lightly.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Amazing customer service
Amazing customer service! Fast response and always useful!
16 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, thank you for the kind review. We're delighted to hear our customer service has been amazing, with fast and useful responses every time, being quick and truly helpful is exactly what we strive for. It's great to know it's made a difference for you.
Whenever you need us again, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
I love Higgsfield
I love Higgsfield. The hours fly by, and the experience and results are amazing.
17 July 2026
Reply from Higgsfield AI
Hello, thank you for the lovely review. There's honestly no better sign than the hours flying by, it means you're truly in your creative flow, and that's exactly what we hope to give you. We're delighted the experience and the results have been amazing for you. There's plenty more to enjoy ahead.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Reply from Higgsfield AI
Hi there, we appreciate you leaving such a positive review. It's brilliant to hear that the educational plans, the plugins, and the tools have all come together so well for you, building a rich set of resources that actually help creators is something we care deeply about. There's plenty more being added all the time.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Highsfirld Excellent customer support
Highsfirld Excellent customer support. They responded very quickly, understood the issue, and provided a helpful solution. Very satisfied with the experience.
17 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, thank you for the kind review. We're glad our team responded quickly, understood the issue, and found a solution that worked for you, being fast and genuinely helpful is exactly what we aim for. It's great to know you were so satisfied with the experience.
Whenever you need us again, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Confirmed refund, then radio silence
Asked Higgsfield to cancel my unused subscription. They agreed, asked me to confirm before refunding — I did. Since then, nothing. No refund, no reply. Would love an update if anyone’s reading this.
17 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, thank you for reaching out, and we'd genuinely like to help get this moving for you. We understand how a wait like this can feel, and we want to make sure your refund is followed through properly.
Please reach out to us at support@higgsfield.ai with the subject line 1707REVIEW01, along with the email linked to your account, and our team will locate your case and pick it up right away. Thank you for your patience, and we look forward to helping you close this out.
Higgsfield Support Team
great product
great product, but please dont waste my time with NPS qestionnaires or promo emails, it is effort, customer friction, waster and distraction,
10 July 2026
Reply from Higgsfield AI
Hello, thank you for the review, and we're glad you're enjoying the product. We also appreciate you being candid about the surveys and promotional emails, feedback like this genuinely helps us respect your time better, and we've made sure it reaches the right people. If it's helpful in the meantime, you can also fine-tune what you receive through your email preferences, and our team is happy to point you in the right direction.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Everything so far is going great!
Everything so far is going great!! So far every Idea that I come up with, for my Story? Has been very amazing? I'm even deciding to go to Film School, to learn on how to put together these AI Films? But I truly give Higgsfield Ai #1 in Ai Film production. And I have been recommending it to all of my friends who are interested in Film production to this instead of others?
9 July 2026
Reply from Higgsfield AI
Hello, thank you for such an inspiring review. It's wonderful to hear that every idea you bring to your story is turning into something amazing, and that Higgsfield has earned your number one spot in AI film production. Even better, we're genuinely excited for you as you head toward film school, blending that training with these tools could open up incredible things for your work. Thank you as well for recommending us to your fellow filmmakers, it truly means a lot.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Higgsfield captures every detail of my…
Higgsfield captures every detail of my prompts and makes the video look 10 times more epic than what I could imagine. There are hiccups here and there but overall, Higgsfield Rules!
16 July 2026
Reply from Higgsfield AI
Hello, thank you for the epic review. We love hearing that Higgsfield captures every detail of your prompts and takes your videos even further than you imagined, that's exactly the magic we hope for. Higgsfield rules right back at you.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
Reply from Higgsfield AI
Hello, thank you for the kind review. Exceeding your expectations is exactly what we hope to do, so it's wonderful to hear we managed it. We'll keep working to keep surprising you in the best way.
Whenever you need us, our Discord community and support@higgsfield.ai are always there for you. Additionally, you can check our academy to explore courses and get even more out of the platform.
Higgsfield Support Team
I did not use the credits and they just removed it!!
I did not use the credits and they just removed it !!
it is very stupid. I used the video models and some are okay and some are cery bad . The pricing is very unfair, especially since they took all my unused credits that is worth over $50 just to charge me again the next month.
The canvas feature is very bad, it does not generate images 50 percent of the times, it is also very very slow.
Further, if you just cancel your plan, they will take all your credits even if you have just renewd your subscription !
I hate it
16 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, thank you for sharing feedback, and we'd like to help clear up the confusion around your credits.
Subscription credits are part of your active plan allocation for each cycle, so they refresh with the plan rather than carrying over between cycles. The same applies when a plan is cancelled, the credits tied to that plan don't continue on afterward.
On the video results, some coming out better than others often comes down to the prompt and the model chosen, and we'd genuinely like to help you get more consistent output going forward.
We'd really like to take a direct look at your account and go through all of this with you properly. Please reach out to us at support@higgsfield.ai with the subject line 1607REVIEW03, along with the email linked to your account, and our team will be glad to help. Thank you, and we look forward to hearing from you.
Higgsfield Support Team
I’m writing this to let anyone…
I’m writing this to let anyone considering or currently subscribed to Higgsfield know about something I wish I had been aware of from the beginning.
If you subscribe to a monthly plan, be aware that any unused monthly credits do not roll over when your subscription renews. Once your billing cycle ends, any remaining credits that you paid for are forfeited.
I discovered this the hard way. I have been subscribed since February, but due to work and family obligations, I wasn’t able to use all of my credits for the month of June. When my subscription renewed, 1,900 unused credits that I had already paid for were taken from my account. I contacted customer support, hoping they would restore those credits or offer some type of reimbursement, but they refused. Instead, I was told that their policy does not allow monthly subscription credits to roll over.
What makes this even more confusing is that purchased credits do roll over, while unused monthly subscription credits do not. That distinction simply doesn’t make sense to me. If credits you purchase separately can carry over, it’s difficult to understand why credits included in a paid monthly subscription are treated differently.
This experience has honestly made me question whether I want to continue using their service. I wasn’t aware of this policy, and I don’t recall it ever being clearly communicated to me.
My advice is simple: stay on top of your account and make sure you use all of your monthly credits before your renewal date, or you will lose them. In my case, that meant losing 1,900 credits with no reimbursement or attempt by the company to make things right.
Another frustrating aspect is that AI-generated results don’t always match your prompts or produce usable images. Even when the output is poor or unusable, you still lose credits, and in my experience, those credits are not reimbursed.
I’m not writing this to rant or attack the company. I’m sharing my experience so others can make informed decisions and avoid being caught off guard the way I was. If you’re paying for a monthly subscription, don’t assume your unused credits will roll over—they won’t. I hope sharing my experience helps someone else avoid losing the amount of credits that I did.
16 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, thank you for taking the time to share this so thoughtfully, and for being with us since February, we genuinely value having you as part of the community.
We understand the confusion around the two types of credits, so let us walk through how they work. Subscription credits are part of your active plan allocation for each cycle, so they refresh with the plan rather than carrying over between cycles. Purchased package credits, on the other hand, are bought separately from the subscription and stay active for 90 days from the date of purchase, which is why the two behave differently. When both are on an account, subscription credits are always used first, and package credits are drawn on afterward.
We'd also like to clarify one point on generations: when a generation technically fails, the credits for it are refunded automatically. A generation that completes but doesn't quite match what you had in mind does use credits, and there, results often come down to the prompt and the model chosen, so there's usually room to sharpen the output with a few adjustments.
On knowing all of this upfront, the FAQ section on our Pricing page explains how credits behave, and the full details are also set out in our Terms of Use Agreement, both are good reference points so nothing catches you off guard down the line.
Thank you again for sharing your experience so others can benefit from it, and for the fair way you laid it out. We're grateful to have you with us.
Higgsfield Support Team
The unlimited usage
The unlimited usage! The tutorials! The tools! Claude connection! And more!
8 July 2026
Reply from Higgsfield AI
Hello, thanks so much for taking the time to share your feedback. It means a lot to hear that the unlimited generations, the tutorials, and the Claude integration are all landing well for you.
We put real effort into making those tools work together smoothly, so knowing they're clicking is exactly what we hope for. There's plenty more on the way too, so stay tuned. If you ever want to go deeper on any of the tools, our Discord community and the guides at academy are great places to explore.
Higgsfield Support Team
Dishonest
It works, but they deliberately throttle the speed on the "unlimited" options, not a very honest way of doing things...
1 July 2026
Unprompted review
Reply from Higgsfield AI
Hello, thank you for sharing this, and we're glad to hear the platform has been working for you. Generation speed can be shaped by a few factors at any given moment, including overall demand and the specific model in use, and we'd genuinely like to take a direct look at what you've been experiencing on your side.
Please reach out to us at support@higgsfield.ai with the subject line 1607REVIEW02, along with the email linked to your account, and our team will be glad to look into it with you. Thank you, and we look forward to hearing from you.
Higgsfield Support Team
Reply from Higgsfield AI
Hi there, we really appreciate the kind words. Reviews like this genuinely make our day. We're pushing hard to keep raising the bar, so there's a lot more coming that we think you'll enjoy.
If you ever want to try something new or need a hand with a feature, our Discord community and the academy guides are always there for you.
Higgsfield Support Team
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