Always a good experience wit HiFi Klubben. Received my headphones very quickly, and in the past they've always given sound advice.
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See what reviewers are saying
No complaints - except please use heavier cardboard for your shipping boxes! Mine arrived all crushed from PostNord. Luckily the contents were not damaged, but using something with a higher crush tole... See more
Company replied
Hi, I had a weird warranty case that was not handled properly in a physical store, but after reaching out to their central customer service, Nicki was of a great help to sort everything out. I... See more
Company replied
I purchased headphones from this store (Viborg), but unfortunately, the Bluetooth functionality wasn't working well. I brought them in for warranty service, and after three days of testing, they cla... See more
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Company details
Written by the company
I HiFi Klubben finder du den højeste kvalitet inden for høretelefoner, streaming, Hi-Fi, TV og surroundsound. Vi ses i HiFi Klubben!
Contact info
Europaplads 4, 8000, Aarhus C, Denmark
- 70 80 90 00
- kundeservice@hifiklubben.dk
- hifiklubben.dk
4.5
Excellent
9K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
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bad product
suggested wall mount didn't work with tv, needed to be manually dissembled to work correctly with 2016 Samsung tv. bad service.
In regards to the comment below, this was talked about with the salesperson and twice he assured me that these screws were supplied, and they were not. Also it was me who explained I would need the screws, the salesperson did not mention it. So if I was an unknowing buyer I would have gotten home and thought something was wrong, or even worse tried fitting it with the wrong-fitting screws. That is not professional service.
7 March 2017
Unprompted review
Reply from HiFi Klubben Danmark
Hi Steven
All our wall mounts fits the screens in our line up - including all Samsung models. But for 2016 Samsung lineup you need some special screws (type M8x45mm) for some of the models. These screws will be handed out for free when you buy your tv and wall mount in Hi-Fi Klubben.
If you have any questions regarding the products just call us (tel: 70809000) or contact your local Hi-Fi Klubben shop.
Regards, Jacob - Hi-Fi Klubben kundeservice
Great and fast serivce!
Easy to use online store, intuitive to use and place orders. The information describing the products is accurate. The delivery is fast, without issues.
26 February 2017
Unprompted review
Not that fast
Very fast first mail that they have send the parcel - but 5 working days from there until it really got to the post. Not amazing.
17 December 2016
Unprompted review
Reply from HiFi Klubben Danmark
Hi Sven
Most orders are shipped within 24 hours. We are sorry about the delay in this case.
Enjoy the product and the music.
Best regards Jacob, Hi-Fi Klubben Netbutik
Super fin og hurtig respons på mail og hurtig levering
Top service via mail
8 December 2016
Unprompted review
Good and fast service
26 November 2016
Unprompted review
Superb service in every way!
Hi-Fi Klubben has an excellent and easy-to-use webshop, free shipping on all orders, fast delivery, and best of all, constant communication about the status of one's order throughout the entire process. Superb service in every way!
9 October 2016
Unprompted review
Hi-fi Klubben = Optimal lydoplevelse
Alletiders sted at handle, professionel og troværdig behandling.
Fagfolk der kan deres kram !
Vh
Jens Peters
18 July 2016
Unprompted review
Does exactly what it says on the tin
No complaints from here. Easy to use website. Easy to order. Super quick delivery. And a great product.
6 July 2016
Unprompted review
Good service
Good customer service. I got great advice and i am very pleased with my purchase.
12 April 2016
Unprompted review
Fantastisk service like aways!!!!
28 February 2016
Unprompted review
Excellent service
Products arrived right on time, delivered as agreed.
7 January 2016
Unprompted review
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